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IT Business Partner
5 months ago
Up to $150k + Super & Bonus
- Located in the Hills District / Hybrid WFH
- Global FMCG business
**About Your New Employer**
West Technology is proud to be partnering with a global FMCG company that employs over 5000 people globally. Locally, this business is led by a team of passionate and committed professionals and is continually recognised for operational excellence and high performance throughout the group.
**About Your New Role**
As part of a global transformation program, the IT Business Partner will be working on the ‘End to end’ delivery of a new CRM solution that will revolutionise the way this business conducts business in both B2B & B2C. This permanent, full time role will see you perform the following tasks:
- Engage with internal customers to critically assess business requirements.
- Prepare a business case to validate the desired solution.
- Present the strategic roadmap for the journey include resource planning.
- Collaborate with the Project Manager & PMO team on setting milestones and key deliverables.
- Manage relationships with external vendors and 3rd party suppliers.
- Provide thought leadership on the CRM design and suitability for requirements.
**About You**
- Will have substantial experience delivering CRM solutions with Salesforce experience being ideal.
- You know how to bring structure and discipline to this project in line with ‘best practice’.
- You’re understanding of the customer journey including customer onboarding, customer loyalty, marketing, e-commerce, B2B & B2C will ensure your success in this role.
**The Benefits**
- Up to $150k + Super & Bonus
- Permanent / Full time position
- Stability & tenure
- Located in the Hills District - Parking provided
- WFH Policy offering a fixed 2 WFH Days weekly
- Friendly & Collaborative team under proven & accomplished leaders
- Global employer and FMCG market leader.
