Assistant Manager

2 weeks ago

Greater Adelaide SA, Australia PULLMAN Full time

**Company Description** Your team and working environment**:
Pullman Adelaide represents one of Accor Hotel’s most exciting brands and has a strong history of impressing a broad spectrum of the Adelaide market. The hotel consists of 308 rooms overlooking the picturesque Hindmarsh Square and has a reputation second to none Pullman Adelaide represents one of Accor Hotel’s most exciting brands and has a strong history of impressing a broad spectrum of the Adelaide market. The hotel consists of 308 rooms overlooking the picturesque Hindmarsh Square and has a reputation second to none

Our Assistant Managers are critical to delivering seamless service throughout the hotel. Some of the key responsibilities
are
- Leading the guest experience at check in and check out
- Proactively seeking feedback from guests and resolving any issues to a high satisfaction
- Coaching and supporting team members
- Ensuring safety and security standards are achieved in the hotel consistently
- Driving Loyalty members experience and onboarding
- Providing support across other departments as required

**Qualifications**
To achieve this you will require
- Experience in Hotel Front Office as an Assistant/Duty Manager or Team Leader.
- Computer literate with experience in Opera or similar PMS, Microsoft Word and Outlook
- Current and Valid First Aid Certificate
- Hold RP Badge and Responsible Service of Alcohol valid in South Australia
- Availability to work varied shifts from early mornings to late evenings, including weekends and Public Holidays as per business demands

**Additional Information** What is in it for you**:

- ALL Heartist, Employee benefit card, offering discounted rates in Accor worldwide (Accommodation and Food & Beverage)
- Learning programs through our “Learn your Way” Academy platforms, ongoing training and development opportunities (self-pace, virtual webinars, face to face)
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference through our Corporate Social Responsibility activities.
- Discounted car park
- Laundered uniform
- Duty Meal

**Our commitment to Diversity & Inclusion**:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

**Why work for Accor?**

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo **#BELIMITLESS

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