Artemis Centre and Aquatics Manager

3 months ago

South Yarra, Australia Melbourne Girls Grammar Full time

At Melbourne Girls Grammar, we believe that an exceptional education for life provides not only academic skills and attributes, but also emotional and physical wellbeing. Our sustained focus is therefore on making girls’ wellbeing central to the school experience.

The Artemis Centre provides students at Melbourne Girls Grammar with a world-class purpose-built facility that celebrates holistic learning and provides a home for sport, fitness and wellbeing programs. The Centre boasts modern facilities including a 25m swimming pool, multi-purpose court, Fitness Hub with gym equipment, dance and yoga studio, outdoor seating amphitheater, Learning Commons and café with indoor/outdoor meeting spaces.

Visit the Artemis Centre website to read more about our state-of-the-art facilities.

Whilst the Artemis Centre is for the use of students during school hours, outside of these hours the Centre transforms into a community hub accessible to all. Offerings include swimming club, gymnastics and holiday programs and spaces within the facility for external hire. The Artemis Centre has established relationships with like-minded community organisations, clubs and service providers and since opening its doors in 2017 we have had elite level netball, AFLW and water polo programs use the facilities.

Melbourne Girls Grammar is seeking an experienced, proactive and passionate operations and aquatics Manager to support the operational and financial performance of the Centre’s facilities, whilst furthering the broader Artemis Strategy of creating welcoming, safe and inclusive sport and physical wellbeing programs. The Artemis Operations Manager is a fixed term position replacing a staff member taking parental leave. This position will effectively manage and lead the Customer Service team and will collaborate with the Head of Sport and Coaching to provide operational guidance to the Heads of Programs, ensuring Artemis offerings are consistently delivered to a standard of excellence. The scope of this role is broad - the Operations Manager will oversee day-to-day facility and program operations, whilst also supporting senior leadership to drive a strategic vision for growth and innovation.

**Responsibilities include but are not limited to**:

- Leading customer service and culture - managing the day-to-day operations of the Artemis Centre’s front-of-house function including visitor and contractor management.
- Managing memberships, enrolments, participant procedures and policies across all programs and offerings.
- Providing operational guidance to Heads of Program to ensure their programs are well planned, clearly communicated and delivered to an exceptional and professional standard.
- Supporting the oversight and strategic direction of Artemis Aquatics, Artemis Gymnastics, Artemis Holiday Programs and supplementary co-curricular sport and activity offerings.
- Forecasting, preparing and monitoring budgets (capital and recurrent) for Artemis Programs.
- Managing facility hire agreements and contracts, in co-ordination with the Business Services team.
- Working closely with the Facilities Team to ensure all areas within the Artemis Centre are safe and healthy, in excellent working condition, clean and presentable.
- Collaborating with a number of teams to organise and deliver internal MGGS events in the Artemis Centre.
- Oversee the alignment of primary communication platforms for Artemis programs, ensuring the use of eVI, social media and the Artemis website is consistent and on-brand.
- Managing the Artemis Centre’s risk assessment portfolio, and implementing risk prevention measures. Participating in OHS Committee meetings as a representative of the Artemis team.

**KEY SELECTION CRITERIA**

1. Minimum 5 years’ relevant working experience at an Operations Manager level including Aquatics and pool management.
2. Tertiary qualification in sports management, business management, sports science or relevant field.
3. Demonstrated effective organisational, planning and time management skills and high attention to detail.
4. Demonstrated experience and success leading a small to medium sized team, managing inductions, conducting staff training, providing staff performance feedback, complex problem solving, rostering and scheduling.
5. Demonstrated experience in sport, fitness or recreational facilities management and/ or sporting event coordination.
6. Demonstrated experience preparing, implementing and monitoring budgets.

**Statement of Commitment to Child Safety**
- As MGGS staff, volunteers, contractors, and any other members of our school community involved in child-connected work, we are responsible for supporting and promoting the safety of children.
- We are committed to the safety, participation and empowerment and protecting of all children / students in our care and adhering to our Child Safety Policy.
- We are committed to providing a child-safe and child-friendly environment, where children and young people a

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