Ndis Operations Manager

3 weeks ago

Parramatta, Australia BLOOMFIELD CARE SERVICES Full time

**Bloomfield Care Services is a registered NDIS provider that with its dedicated team has established itself as a leading provider in Greater Sydney. Within the fast growing organisation there is opportunity to fulfill your professional goals and reach new milestones.**

The team is extremely proud of maintaining a positive working environment whilst focused on our strong reputation of a family friendly approach in order to make a positive difference.

This position provides flexibility and a great location. We also offer an attractive package with annual review promoting professional development and growth.

The organisation is medium sized and this is a great opportunity to join a focused team, contributing personal touches and working collaboratively to grow with the organisation.

We are focused on making a positive difference in the community and continuous improvement of all aspects of our service to ensure we are at the forefront of excellent service.

**What we look for**:

- Demonstrated experience in leading a growing organisation.
- Proven track record of providing person centered approach care promoting choice and control whilst empowering participants to pursue their goals and interest.
- Ability to positively guide and manage a workforce of 200 employees.
- A strong understanding of the National Disability Insurance Scheme (NDIS)
- Understanding the inherent requirement of the NDIS Quality and Safeguards Commission and the NDIA with the experience and ability to maintain up to date knowledge.
- A strong commitment to compliance, policy development and proactive approach to continuous improvement.
- A distinct level of understanding of the portal, NDIS pricing structures and service offerings.
- Demonstrated skills and motivation at business development and service innovation.
- Capacity to maintain meetings and reporting in line with organisational values and goals.
- Passionate about supporting professional development and providing the necessary workforce training to maintain and improve a positive working environment.
- Skills and experience in workforce recruitment and induction.
- Knowledge in maintaining and improving organisational quality management tool.
- An extensive understanding of service provision and related systems for people with psychosocial and other disabilities.
- Understanding of NDIS Reportable Incidents management.
- A distinct understanding of least restrictive practices, policies and compliance.
- Experience in attending multidisciplinary team meetings.
- Demonstrated extensive experience at a management level.
- Confident in resolving conflicts or crises as they arise is a timely, professional manner.
- Superior level of communication skills and the ability to establish and maintain strategic working relationships with all key stakeholders to achieve excellent results for both our participants and business.
- Demonstrated experience in building networks and referrals.
- Proven knowledge and experience in delivering a participant centered approach
- Understanding of the unique needs of people with disabilities, their caregivers, support services and their individual goals.
- Ability to navigate NDIS systems proactively ensuring participant needs are met.
- Strong team work ethic and promoting positive experiences in the work environment.

If this sounds like you and you feel that you have an enthusiastic approach in making a difference, we would love to hear from, we request you to provide us with a CV and cover letter. If you meet these criteria, we are looking forward to meeting you in an interview.

The successful applicant will be required to provide a Police Record Check, NDIS Worker Clearance, Working with Children Check and a copy of your drivers license prior to commencing.

**Salary**: $85,000.00 - $120,000.00 per year

**Benefits**:

- Professional development assistance

Schedule:

- 8 hour shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Parramatta, NSW: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Do you have a minimum of 5 years of experience in operation management experience?

Work Authorisation:

- Australia (preferred)

Expected Start Date: 26/04/2023

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