Team Leader Parking and Administration

1 month ago

Ballarat, Australia City of Ballarat Full time

**Fulltime Band 6 position at the City of Ballarat**:

- **Lead the Parking and Administration team within Regulatory Services**:

- **High level of leadership experience in a regulatory environment**

The Team Leader Parking and Administration is responsible for providing high-quality leadership, administration, customer service and technical services across the Parking team and Regulatory Services Administration team.

This role requires experience in court prosecution under the Road Management Act 2017, Road Safety Act 1986, Local Government Act 1989, Local Government Act 2020, Community Local Laws and other relevant legislations.

This role works closely with and oversees the administrative team that supports the broader regulatory services administrative functions, along with leading the parking team.

As the Team Leader Parking and Administration, you will be responsible for implementation of SOPs, Council process and liaising with internal and external stakeholders. You will also be required to manage escalations from the community and will work closely with other internal teams within Regulatory Services.

You like to work autonomously and provide support to the team to ensure that operational requirements are satisfied and delivered.

You have demonstrated experience leading a regulatory and administrative team and possess well-developed problem solving and troubleshooting capabilities.

Your qualifications and experience will include a post-secondary qualification in Municipal Law Enforcement (Certificate) or Degree in Business Administration/Management and some relevant experience or lesser formal qualifications with substantial experience in this field.

You will have demonstrated experience and working knowledge of Court Prosecuting, brief preparation or equivalent, together with demonstrated experience in managing staff in a law enforcement environment.

You will have the capability to prepare a variety of documentation and reports and external correspondence and possess a current driver’s licence.

**Key Selection Criteria**:

- Qualifications and experience as listed above.
- Demonstrated ability to champion, model and promote corporate values.
- A Certificate of Proficiency in Court Prosecuting, or equivalent, is desirable.
- Evidence of proficiency in the use of computer software such as word processing and database packages.
- Highly developed interpersonal skills demonstrating customer service, problem solving and conflict resolution abilities.
- Demonstrated substantial practical experience in delivering law enforcement services.
- Demonstrated experience in managing staff in a law enforcement environment.
- Knowledge and understanding of OH&S issues relevant to the work activities and work area.

The successful applicant will be required to undergo a full employment medical and police check.

For any additional questions, please contact Brenda Carey, Executive Manager Regulatory Services on 0408 527 082.

**Job Ref**:

- JH000015

**Submitted**:

- 14-11-2024

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