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Assistant Relationship Manager
4 months ago
**Support our largest property finance portfolio and provide exceptional service to our valued clients.**:
- **Leverage your previous experience supporting high net clients within business banking.**:
- **Full time permanent role based in Brisbane.**
Suncorp are seeking a passionate Assistant Relationship Manager in our Property & Finance Portfolio, Brisbane. The Business Banking team aspires to connect Suncorp Group business customers and increase sales growth. In this role you will support the Relationship Manager to provide value to business customers across Agri, Commercial and Small Business channels in each regional market. You will support with managing and growing our portfolio of business customers.
Suncorp Business Banking employs a 1:1 model of a dedicated Senior Relationship Manager and Assistant Relationship Manager for each customer portfolio.
**What you’ll do**
- Draft and assist to complete of credit proposals.
- Extract and analyse financial statements, cash flow forecasts and other complex financial reports, providing accurate assessments.
- Assist the Relationship Manager with miscellaneous administration of the client portfolio ensuring all documentation and customer files are maintained in accordance with Suncorp’s policies and procedures.
- Support improvement of the relevant customer service / customer satisfaction outcomes for the portfolios.
- Provide effective feedback to operational, segment and risk areas via State Manager on issues that have an impact on that area of Suncorp’s business.
- Ability to identify an acceptable level of lending risk, in line with Suncorp’s risk appetite statement, and to maximise profit from that transaction.
- Support and demonstrate a risk management culture in line with Suncorp’s values.
**What you’ll bring**
- Tertiary Qualifications in business, commercial or finance are desirable.
- Demonstrated experience in roles requiring growth and retention of a customer base.
- Demonstrated experience in financial services.
- Demonstrated experience as an Assistant Relationship Manager or equivalent role in a commercial banking team will be highly regarded.
- Strong customer service and relationship management focus.
- Excellent written and oral communication skills with the ability to present at a senior level.
**What we can offer**
- Discounts and offers on a range of retail favourite stores as well as banking and insurance products.
- A range of flexible working and leave options, including 20 weeks paid parental leave and unlimited paid emergency response leave.
- Invest in your brighter future with ongoing study support and career development programs.
- Give back to our communities with payroll giving, donation matching and paid volunteer leave.
- Prioritise your work/life balance with our robust employee assistance program and dedicated employee council.
- We offer support and various programs for our people: Employee Assistance Program (EAP), Health & Wellbeing, Study Support, Employee Referral Program, Facilities for nursing mothers, Company share options, Social club, Years of Service Recognition.
**About Suncorp Group**
We’re proud to be a part of the Suncorp Group family alongside some of Australia’s most trusted and diverse names in insurance. Together, we share a drive to make the complex simple and bring our customers peace of mind when it matters most while helping to evolve and innovate the ways we can serve our community every day. That comes with all kinds of exciting opportunities for you to grow your own career. Whether you’re guiding people through life’s biggest moments or providing them with support in times they need it most, you’ll be driven forward by our shared customer obsession and supported at every step of the journey.
For over 100 years Suncorp Group has been driven by our guiding Purpose to build futures and protect what matters. To ensure we deliver on that Purpose, we’ve made a commitment, built on trust, empowerment, and flexibility to help our people unlock their full potential and unleash their best and brightest selves. With the backing and support of some of the most trusted names in banking and insurance, the Suncorp Group family provides our people with every opportunity to grow their career as they make a meaningful difference for our customers and our communities. We’re excited about what we can achieve together, working every day to be better, do more and realise the future we want to see just beyond the horizon.
**Advertised**: 23 Jan 2023 AUS Eastern Daylight Time
**Applications close**: 06 Feb 2023 AUS Eastern Daylight Time
