E-commerce Customer Service
5 days ago
**E-Commerce and Operations Assistant**
**Castle Hill | Monday-Friday 9am to 5pm**
**Lots of Ongoing Training and Development**
Attention all go-getters and rising stars, come be a part of a fast-growing luxury brand specialising in skincare, wellness, and aromatherapy products to high end clients across the globe.
We're looking for someone who is going to know and understand Shopify and E-Commerce platforms well, someone who is willing to go above and beyond for their customers and in return you will get to work with a booming business that recognises hard work and feels like one big family.
**Your day to day will include**:
- Managing and processing E-Commerce orders globally on Shopify
- Working closely with the warehouse and logistics teams regarding orders and shipments
- Monitoring inventory and stock levels
- Managing apps and promotions on Shopify
- Reporting and collecting data on sales and conversions
- Providing support to the operations team and sales reps where needed
- B2B online customer support
- General admin where needed
**What we are looking for**:
- Someone who is tech savvy and has good experience with Ecommerce platforms
- Good MS Office skills for formatting Word documents and Excel spreadsheets
- Shopify experience
- Amazing customer service skills both written and verbal
- Someone who is willing to go above and beyond to help customers
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