Customer and Admin Support Officer

2 weeks ago

Mascot, Australia Just Better Care Full time

**Customer and Admin Support Officer**
- Growing business making a difference in the community
- Fun, engaging, collaborative team culture
- Mascot location 5min walk from train and great office facilities

We are looking for an outgoing, organised and motivated individual with attention to detail to join **Just Better Care as a Customer Support & Admin Officer** **at our Mascot office**. A growth mindset and an openness to learn is highly desirable as training and support will be provided to learn about the NDIS and home care services sector.

You will utilise your previous customer service and administrative experience to manage a range of tasks related to Service Rostering and Scheduling, Customer Inbound/Outbound, Contract and Compliance documents, Office Procurement, Systems Administration and Management Support.

**About the Role**
- Provide polite, respectful, responsive and welcoming support to all external and internal stakeholders
- Coordinate ordering of office supplies, events, catering and mail
- Maintain and update customer records and prepare compliance documentation for care management team
- Perform general ad-hoc administrative and rostering support tasks as directed
- Run management reports and minute taker for meetings

**About You**
- Excellent interpersonal, written and verbal communication skills that support relationship building and management with key stakeholders
- Ability to work under pressure, manage own schedule within tight deadlines, multi-task and be adaptable and flexible to changing priorities
- Maintain and update compliance systems, document management systems
- Experience working within Human Services, Aged Care and/or Disability Services or similar (desirable)

**About Just Better Care**

For over 15 years, Just Better Care has been supporting older people and people living with disability, to live independently in their own homes and stay connected to their community. Our friendly, compassionate and experienced team makes this possible - and we would love you to be a part of it.

If you believe you meet the above criteria and are looking for a new role in a progressive organisation, submit your current CV and a Covering Letter detailing why you feel you’re right for the role.

**COVID-19 Vaccination Policy**

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