Client Account Lead

5 days ago

Adelaide Region SA, Australia Avanade Full time

Do you believe an innovative culture can lead to creating the next gen of technology? So do we.

Why Avanade?
Leading organisations - corporations, non-profits, government departments, look to Avanade to help them make the most of their investment in Microsoft and to push the boundaries of digital innovation. The result? Interesting work that is well supported, always evolving and sure you keep you engaged and interested. Together we go beyond.

About the opportunity

As a Client Account Lead within Avanade, you’re responsible for the client and the client relationship while focusing on sales, revenue, delivery, and client satisfaction. You build, own, and maintain the client Account Plan for Avanade and, if applicable, drive integration with Accenture and Microsoft (Avanade’s parent companies).

What you’ll love doing
With responsibility for the account’s overall performance and growth, you’ll drive the sales strategy (definition and execution). You’ll be leading and delivering against sales and financial performance measures. You’ll focus on ensuring customer and partner happiness through excellence and leading long-term growth.

You’ll play a pivotal leadership role in your account and your talent community through the mentoring, coaching, and driving your team towards success. This will involve taking a "hands-on" lead role in delivering and /or overseeing projects from time to time. Overall, you’ll translate high-level strategy into more localized strategy for large-scale and strategically critical workstreams.

What we’re interested in you having

You have proven experience in a similar role which has allowed you to polish your client and partner relationships. Your gravitas & strong client-facing ability coupled with your proven ability to communicate to C Level executives, the ability to become a trusted advisor with key stakeholders, and partners is an imperative for this role.

You have extensive success driving growth & running a client P&L, using the knowledge of a client’s market, industry and strategy that has enabled you to build an exceptional, compelling and persuasive proposition, communicating its value to the client. You’re a consummate account management and sales professional, with deep understanding of marketing, solution selling, deal negotiations and focus on developing and growing long term, high value customer relationships at executive level. Your ethos is about the long term - not the short gain.

Add to the above your tertiary qualifications in Business, Management, Marketing or a related field and your belief in the Microsoft Ecosystem of products and how they can support the success of your account then we want to talk with you
- Industry specialist knowledge
- Relationship building across Avanade's clients and partners
- Gravitas and C-Level communication & relationship management (develop and maintain long-term client relationships)
- CXO-facing and ability to earn ‘seat at the table’ (includes engaging and being peer of, Accenture CALs in Accenture channel accounts)
- Business focused - can engage in business led conversations with clients
- Drive growth & run P&L for your account
- People and team management
- Market, industry, and client expertise
- You are an Australian Citizen

What we offer you

Come for the distinctive experiences you have helping forward-thinking corporations, non-profits, and governments push the boundaries of digital innovation. Stay for the limitless learning opportunities that encourage you to master Microsoft and pursue big ideas. Enjoy ambitious growth for yourself as part of Avanade’s people-first culture with benefits like employee share purchasing, flexible work arrangements, a commitment to diversity and inclusion, and competitive pay.
- Feel cared for and set-up to do your best work; we put wellbeing first.
- Where you start, isn’t where you end up - there’s plenty of opportunities to develop, progress and as part of a global consultancy you can even take your career to over 26 countries.
- When it comes to your career path - you lead the way, and we’ll back you

Avanade is an Equal Opportunity Employer. Avanade prohibits discrimination and harassment against any employee or applicant for employment because of race, colour, age, religion, sex, national origin, gender identity or expression, sexual orientation, disability, or marital status, genetic information, or any other protected status.

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