Learner Success Coach

3 weeks ago

Geelong, Australia genU Full time

Location: Geelong- Brand: Training & Employment- Date Posted: 3 Dec 2024**Location**:Highton, VIC

**Brand**:Recruitment, Employment & Training

**Date Posted**:03/12/2024

**Type of employment**: Part-Time, 30 hours per fortnight

**Hey You**:
Are you passionate about helping others achieve their goals? Do you enjoy coaching, mentoring, and creating strategies to ensure learner success? We’re looking for a Learner Success Coach to join our genU Training team and support learners throughout their studies and beyond.

As a Learner Success Coach, you’ll be at the forefront of helping learners overcome barriers to completion, improve retention rates, and prepare for employment opportunities. You’ll develop tailored coaching strategies, coordinate support sessions, and provide individual guidance on study skills, job readiness, and more. You’ll also play a key role in analyzing survey data to help drive continuous improvement.

Position to commence first week of February.

**Some of your key responsibilities**:

- Coordinate and deliver retention-focused sessions, including individual and group support, to keep learners on track and engaged.
- Provide 1:1 coaching on topics like time management, study skills, digital literacy, resume writing, and job placement readiness.
- Analyse survey data and report on learner feedback to drive improvements in the learning experience.
- Administer and coordinate learner support sessions and induction promotions, ensuring smooth scheduling and communication with learners.
- Contribute to continuous improvement efforts by promoting best practices in coaching and submitting survey findings.

**About You**:
You’re a motivated, results-driven individual who thrives on supporting others. You have a strong understanding of the challenges learners face and are eager to help them succeed. You also have excellent communication skills and enjoy working both independently and as part of a team.

**Qualifications**:

- TAE40110 Certificate IV in Training and Assessment or Equivalent

**Essential**:
- NDIS Screening Workers Check
- NDIS Worker Orientation Module Certificate of Completion
- Demonstrated experience in the development and delivery of training material designed to support learner engagement
- Demonstrated experience working with a CRM, Learning Management System and Microsoft products
- Working knowledge of ASQA standards and VET quality framework (desirable)

**genU Benefits & Culture**:

- Here at genU we're a group of passionate, driven people who want everyone’s lives to be happier and healthier, especially people with disabilities, the ageing and those experiencing disadvantage. We operate solely for community benefit and invest back into the same communities in which our services are delivered._
- genU welcomes diversity, including diversity of race, culture, spirituality, gender, age, identity, ability, and sexuality. We are committed to providing a safe and inclusive environment for all and living the values of genU each and every day_

**genu staff have access to a range of benefits, including but not limited to the following**:

- **Investment in You**:genU is committed to providing opportunities for career progression. You will have access to a range of accredited training modules, staff mentoring programs and our internal jobs board.
- **Commitment to Staff Health & Wellbeing**: 24/7 access to an innovative, holistic employee assistance program that supports your emotional, mental, financial, and physical health.
- I**ncrease your Take Home Pay**:salary package up to $15,900 per annum each FBT year plus further meals and entertainment benefits up to $2,500
- **Employee Discount Program**: save money with employee discounts and savings at over 450 of Australia’s most loved retailers and service providers including Coles, Woolworths & JB HI-FI.
- **Study Scholarship**: all genU employees are eligible for a 25% scholarship towards undergraduate and postgraduate courses at Torrens University.
- **Employee Referral Program**:Refer someone to work with us and receive a generous cash bonus once your they complete a 6 months qualifying period.

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