Regulatory Officer

3 weeks ago

Melbourne, Australia Department of Justice and Community Safety Full time

Location: Melbourne | CBD

Job type: Full time

Organisation: Department of Justice and Community Safety

**Salary**: $56,271 - $72,262

Occupation: Regulatory Governance and Compliance

Reference: VG/DJ2572JUNE23

At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place.

We embrace diversity and strive to have a workforce that reflects the community we serve. We’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation, or cultural background. If you think you can do the job and would be a good fit for our department, we’d love to hear from you.

The department is committed to the safety and wellbeing of children and recognises that children’s rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.

For more information on working with us and our recruitment process, please visit justice.vic.gov.au/careers

We’re proud of the important work we do across Victoria. Want to be part of it?
- ** An exciting opportunity to join the Regulatory Transaction Services team within Consumer Affairs Victoria**:

- **VPSG2 classification (salary range $56,271 - $72,262) plus superannuation**:

- **Ongoing, full-time **opportunity to work with a high-performing and passionate team in the Victorian Public Service**

**About us**

Consumer Affairs Victoria (CAV) is Victoria's consumer regulator. Our vision is a fair and competitive marketplace in Victoria.

The Regulatory Transaction Services (RTS) provides business and occupational licensing and not-for-profit registration services to Victorians.

**About the role**

Reporting to the RTS Team Leader, Regulatory Officers are responsible for the timely and accurate execution of tasks in line with legislation and operational policies associated with CAV's licensing and registration schemes.

Regulatory Officers also provide information to clients both verbally and in writing and accurately and promptly maintain CAV's record management databases and resources.

In this role, you will:

- Carry out tasks associated with the RTS' regulatory activities ensuring accurate, timely and professional services are provided to regulatory clients, so as to meet or exceed RTS goals and targets
- Update, maintain and utilise electronic records and databases in accordance with RTS operational policy and departmental records management policies, procedures and business rules

**About you**
- excellent customer focus, with the ability to understand customer requirements to address their needs
- proven ability to cooperate and work well with others in pursuit of team goals
- excellent problem solving skills, with the ability to seek resolution of problems through policy or process guidelines.

**How to apply**

**IMPORTANT INFORMATION**:
**CHILD SAFE STATEMENT OF COMMITMENT**:
The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.

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