Professional Risk Claims Consultant
4 days ago
READY FOR ANYTHING
At IAG, we live and work by our purpose to make your world a safer place. We are motivated by a unique culture that celebrates honesty, creativity, empathy, equity and collaboration. We call it the IAG way, and it means we all share a ‘ready for anything’ mindset that sets the tone for positive actions and positive outcomes. We put heart into everything we do which guides us to create amazing things for our customers, our people and our communities.
As the largest general insurance group in Australia and New Zealand, we own some of the region’s most trusted brands, including NRMA Insurance, CGU, SGIO, SGIC and WFI. We are ready for anything.
The purpose of the role and your unique contribution to IAG’s purpose is to effectively manage complex professional risk indemnity claims, providing a full legal defence and/or resolution of all claims, which can encompass a negotiated resolution or managing litigation to verdict at trial, ensuring an optimum and efficient service to customers, maximising opportunities to ensure claims are processed to meet our customer and financial objectives within expected delivery timeframes.
**Key Responsibilities**
- Provide clear instructions and guidelines on complex litigated claims to legal practitioners to achieve the most effective claims outcome. For non-litigated claims, negotiate with the claimants to ensure the most cost-effective outcome for CGU
- Administer claims including cheque processing, auditing and reviews in accordance with the requirements set out in the claim’s manual
- Deliver exceptional customer service to CGU customers through efficient and customer centric service, ensuring that the full protection provided by the policy is given to the insured
- Support the achievement of CGU’s objective of being a leader in the intermediated insurance industry by demonstrating behaviours which enable effective teamwork and proactive, efficient Claims management
**Skills & Experience**
- Extensive experience in management of professional indemnity claims
- Build and maintain service quality and customer service excellence to achieve service metrics
- Effectively build and manage relationships with all key internal and external stakeholders
- Professional risks insurance experience
- Relevant tertiary qualifications e.g. Law (desired)
Ready for anything? Let’s talk.
IAG rewards and recognises its people with generous benefits, career development opportunities and real work-life balance. Employees also enjoy 13% superannuation, up to 50% insurance discounts, flexible work and leave options, generous parental leave and return to work programs, various corporate partner discounts and a people-focused culture that celebrates achievements big and small.
IAG has committed to the reconciliation movement in Australia for First Nations people and focus on providing a safe and supportive work environment for all our employees. More information on our Reconciliation Action Plan can be found on our company website.
-
Professional Risk Claims Consultant
4 days ago
Melbourne, Australia IAG New Zealand Full timeREADY FOR ANYTHING At IAG, we live and work by our purpose to make your world a safer place. We are motivated by a unique culture that celebrates honesty, creativity, empathy, equity and collaboration. We call it the IAG way, and it means we all share a ‘ready for anything’ mindset that sets the tone for positive actions and positive outcomes. We put...
-
Claims Consultant, Professional Indemnity
7 months ago
Melbourne, Australia Insurance Australia Group LTD Full timeClaims Consultant, Professional Indemnity Create impact as a **Claims Consultant, Professional Indemnity.** Join the largest insurance group in Australia and New Zealand. We're here for you. Are you ready? **YOUR ROLE** We are seeking a Claims consultant to join our high performing team of consultants. You will be managing complex professional risk...
-
Claims Consultant, Professional Indemnity
7 months ago
Melbourne, Australia Insurance Australia Group LTD Full timeClaims Consultant, Professional Indemnity. Create impact as a **Claims Consultant, Professional Indemnity.** Join the largest insurance group in Australia and New Zealand. **YOUR ROLE** We are seeking a Claims consultant to join our high performing team of consultants. You will be managing complex professional risk indemnity claims, providing a full...
-
Claims Consultant, Professional Indemnity
7 months ago
Melbourne, Australia Insurance Australia Group LTD Full timeClaims Consultant, Professional Indemnity. Create impact as a **Claims Consultant, Professional Indemnity.** Join the largest insurance group in Australia and New Zealand. **YOUR ROLE** We are seeking a Claims consultant to join our high performing team of consultants. You will be managing complex professional risk indemnity claims, providing a full...
-
Claims Consultant, Professional Indemnity
7 months ago
Melbourne, Australia IAG New Zealand Full timeCreate impact as a **Claims Consultant, Professional Indemnity.** Join the largest insurance group in Australia and New Zealand. We’re here for you. Are you ready? **YOUR ROLE** We are seeking a Claims consultant to join our high performing team of consultants. You will be managing complex professional risk indemnity claims, providing a full legal...
-
Claims Consultant, Professional Indemnity
7 months ago
Melbourne, Australia Insurance Australia Group LTD Full timeCreate impact as a **Claims Consultant, Professional Indemnity.** Join the largest insurance group in Australia and New Zealand. We're here for you. Are you ready? **YOUR ROLE** We are seeking a Claims consultant to join our high performing team of consultants. You will be managing complex professional risk indemnity claims, providing a full legal defence...
-
Claims Consultant
7 months ago
Melbourne, Australia DXC Technology Full time**About the Role** Senior Claims Consultant to manage both property & liability claims. The purpose of this role is to provide a high level of claims management services to clients and brokers through consulting, advisory, advocacy and negotiation. Diligence around favorable financial outcomes, reducing claim amounts, risk mitigation and the recovery...
-
Claims Consultant
7 months ago
Melbourne, Australia Fuse Recruitment Full time**Melbourne VIC** **$80000 - $110000 per annum** **Full time** **Who will you be working with?** An Underwriter with a rich history of serving commercial clients and a specialisation in strata insurance. As they continue to grow and expand, they’re on the hunt for a dynamic and driven Claims Consultant to join their team. - **What are the benefits?** -...
-
Motor Vehicle Claims Consultant
3 days ago
Melbourne, Australia Gallagher Full timeAbout Us: Gallagher Bassett is the world’s premier provider of risk and claims management services. We believe that - with proper management - a world of risk becomes a world of possibilities. It becomes a world where businesses and organizations are freed to do what they do best. To build. To serve. To move forward. Knowing the responsibilities of today...
-
Motor Vehicle Claims Consultant
7 months ago
Melbourne, Australia Gallagher Full timeAbout Us: Gallagher Bassett is the world’s premier provider of risk and claims management services. We believe that - with proper management - a world of risk becomes a world of possibilities. It becomes a world where businesses and organizations are freed to do what they do best. To build. To serve. To move forward. Knowing the responsibilities of today...
-
Claims Consultant
7 months ago
Melbourne, Australia TAL Full timeCompany Description Welcome to This Australian Life. From the millions of Australians we protect, to those that make it happen every day at TAL, people really are what we’re all about. We want to grow with you. Achieve with you. And support you to do your best work. That's why we're focused on developing leadership, promoting diversity, rewarding...
-
Liability Claims Consultant
8 months ago
Melbourne, Australia Gallagher Full timeAbout Us: Step into the world of Gallagher Bassett, where risk management becomes a canvas of possibilities. Join our growing team of dedicated professionals who guide those in need to the best possible outcomes for their health and wellbeing. As a steward of trust, you'll be part of a resilient team, armed with cutting-edge technology and a relentless...
-
Claims Consultant
7 months ago
Melbourne, Australia TAL Full timeCompany Description Welcome to This Australian Life. From the millions of Australians we protect, to those that make it happen every day at TAL, people really are what we’re all about. We want to grow with you. Achieve with you. And support you to do your best work. That's why we're focused on developing leadership, promoting diversity, rewarding...
-
Consultant, Motor Claims
4 days ago
Melbourne, Australia Insurance Australia Group Full time**The Role** At IAG, we currently have multiple Part-Time Permanent opportunities available for Motor Claims Consultants to join our Team starting November 4th in Melbourne. The primary purpose of the Claims Consultant role is to effectively lodge and/or manage claims in a professional and proactive manner, adhering to legislative requirements and policy...
-
Claims Consultant
6 days ago
Melbourne, Australia Marsh Full time**Claims Consultant** **What can you expect?** Echelon Claims Services, a division of Echelon Australia Pty Ltd, offers a premier claims management service, specializing in the area of insurance operations and self-insurance programs. A full-time position currently exists for a Claims Consultant managing liability claims within our Melbourne team. Your...
-
Consultant, Pri Claims Supported
7 months ago
Melbourne, Australia Insurance Australia Group LTD Full timeConsultant, PRI Claims Supported Create impact as a **Claims Consultant, Professional Indemnity.** Join the largest insurance group in Australia and New Zealand. **YOUR ROLE** We are seeking a Claims consultant to join our high performing team of consultants. You will be managing complex professional risk indemnity claims, providing a full legal defence...
-
Commercial Property Claims Consultant
5 months ago
Melbourne, Australia Sedgwick Full timeTaking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for...
-
Claims Consultant
6 months ago
Melbourne, Australia TAL Full timeCompany Description Welcome to This Australian Life. From the millions of Australians we protect, to those that make it happen every day at TAL, people really are what we’re all about. We want to grow with you. Achieve with you. And support you to do your best work. That's why we're focused on developing leadership, promoting diversity, rewarding...
-
Motor Claims Consultant
1 week ago
Melbourne Eastern Suburbs, Australia HAYS Full timePermanent Full Time Motor Claims Consultant opportunity with one of Australia's largest insurer! **Your new company** A large insurance organisation with well-known and reputable brands are seeking Motor Claims Consultants who share the same values in customer service to join their team! **Your new role** - Accurately lodge and record customer claims to...
-
Corporate Risk Consultant
3 weeks ago
Melbourne, Victoria, Australia Aon Full time**Career Opportunity:**We are seeking a Corporate Risk Consultant to join our team at Aon. As a key member of our corporate risk team, you will be responsible for providing expert advice and guidance to our clients, helping them to manage their risk and insurance needs.The successful candidate will have a deep understanding of the insurance market, as well...
