Product Management Lead, Business Payments

8 months ago

Sydney, Australia Australian Payments Plus Full time

**The Game Changers**:
At AP+ we're changing the game We're doing big things, and we can't do it alone. We're part of a big ecosystem, and we know teamwork and passion for our purpose is what will make us successful. We value the unique talents, perspectives, of all our employees. This includes people of all gender identities and sexual orientations, First Nations Peoples, people of all abilities and diverse backgrounds, as well as their families. AP+ brings together Australia’s three domestic payment providers, BPAY Group, eftpos and NPP Australia, into one integrated entity. Bringing these businesses together enables AP+ to create a more competitive and coordinated Australian payments organisation that is strategically placed to respond to the impacts of regulatory and technological change today, and into the future.

**The Purpose**:
As Product Management Lead you will be responsible for the strategy, management and optimisation of certain products and services within the Business Payments product portfolio, with a specific focus on BPAY, PayID and the development of a new Confirmation of Payee service. Over time, product responsibilities may change or expand according to the needs of the team.

As the business owner for the products/services within your portfolio you are responsible for developing action plans and identifying key initiatives to drive adoption and take up of the products/services and identifying opportunities for optimising performance and product enhancements.

**This is what you’d be required to do**:

- Execute on an agreed set of priorities for BPAY including identifying portfolio opportunities, operational process improvements and potential changes to product pricing
- Focus on opportunities to drive take up and adoption of PayID and have business ownership for the development of the Confirmation of Payee service
- Be accountable for execution of strategies, action plans and key performance metrics for products under your responsibility, in close consultation with AP+ members
- Identify new product enhancements, including process improvements, to support the future growth and adoption of the relevant products and services
- Work with the AP+ Marketing team on product marketing plans and initiatives
- Work with AP+ Technology team to deliver on key product enhancements and operational improvements

**We’d love to hear from you if you have;**
- Robust experience in product management/product strategy/ stakeholder management roles within the payments industry
- Specific payments knowledge and experience including technical understanding, and ideally encompassing corporate and B2B payments. Knowledge of bank receivables products would be an advantage
- Experience in analysing product/marketing data and customer insights
- Demonstrated experience analysing and interpreting product, market and financial information including ability to understand commercial and pricing models, and make fact-based decisions
- Excellent team collaboration skills and demonstrated ability to build strong relationships with key external stakeholders
- Excellent communication skills, particularly written (presentations, articles, marketing collateral etc.)
- Ability to translate strategy into operational and tactical activities, assess progress and adapt tactics and plans accordingly
- Proactively solve problems to effect change, make informed decisions and take responsibility
- Strong business acumen - commercial, pricing, competitor analysis

**What’s Next**:

- AP+ are not partnering with Recruitment agencies for this role._

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