Club Manager

7 months ago

Hawthorn, Australia Visions Fitness Centre Full time

_(If you're as serious about this role as we are, please read this description in full)_

Is your style more about an **independent community-orientated gym** and less about the big commercial chains?

We’re not your typical gym. And we’re looking for someone to lead our team, embody our positive culture and drive our business forward.

Our previous managers have **averaged 5+ years in the role**. There's a reason for that.

**Our manager is the face of our business.**
- They are the person who drives our culture, our approach to fitness and the successful growth of our business.
- They know all our members by name, spend a lot of their time forming relationships and making people feel welcome stepping inside our gym.
- They have an unrivalled attention to detail and ability to manage multiple areas of the business at once - from member experience to equipment maintenance, marketing strategies to staff rosters, social media management to ensuring admin tasks are completed.
- They have a strategic mind - constantly looking for ways to improve our member experience, market ourselves to the local community, create a fun workplace for our team and ultimately drive our business forward.

**Our manager is a leader** - not just to our team, but to a community of hundreds who call our gym their second home.

**About Visions**:
We are one of Melbourne’s longest running gyms, open since 1984, based in the heart of Hawthorn. What does that mean? We know the industry and we know what works. We’re agile and adaptable and have remained successful in an ever-changing industry. We have a history and a soul. We’re not another franchise gym hell bent on sales and growth and passing through as another trend. People come to Visions, connect with it and stay. We’re less about trends, platitudes or crazy-eyed-fitness-intensity and more about long term attitudes to health and cultivating a positive environment free of judgment.

We are committed to creating a friendly, buzzing atmosphere where EVERYONE feels comfortable and motivated to train. We’ve cultivated a unique environment in the fitness industry - one which isn’t intimidating. Our customers are normal people who train to feel good and live healthy lives, ranging from complete newbies to Olympic athletes. The fact they happily train side-by-side is a testament to our approach.

Sound like somewhere you’d flourish?

**Responsibilities will include**:
**Cultivate a culture**:

- Set the tone for the culture of the club: fun, vibrant, welcoming of all abilities (regardless of whether a member is just starting on their fitness journey and needs lots of support, or a professional athlete).
- Create a positive and supportive environment to ensure all members feel comfortable and excited to come here.

**Lead a team**:

- Ensure our team is engaged, enjoy coming to work and believe in our approach.
- Organise rosters + conduct regular staff meetings.
- Recruit, train, motivate and lead a team of staff to manage gym operations and administrative tasks and ultimately grow the business.

**Marketing + Sales**:

- Implement systems to generate new members and keep existing members engaged.
- Build on our network of local stakeholders, including small and medium-sized business, sporting clubs and schools to develop partnerships and reciprocal relationships.
- Ensure our social channels are engaging, consistent and aligned to our approach.

**Facility Operations**:

- Manage day-to-day club operations including overseeing the upkeep of systems that ensure we offer a clean and safe facility.
- Handle day-to-day communications with members and prospective clients.

**Skills & Experience**:

- Minimum **2 years experience** in management/assistant management or significant leadership role, preferably in the fitness industry but open to experience in other sectors.
- You have a **strategic mind**, constantly looking for ways to improve and grow business and make the customers’ experience better.
- You are a **natural communicator** who easily forms relationships with people and exudes a positive, engaging persona. You are okay being front and centre, whether that be in person or on social media.
- You have **attention to detail** and an ability to effectively manage your time between multiple competing priorities.
- Whilst you thrive in a team, you can also work autonomously.
- You possess a certificate 3 & 4 in fitness or higher.

**APPLICATION REQUIREMENT**:

- Why is Visions the right fit for you? How do your values align with our approach and this role's responsibilities?
- What experience do you have in management and leadership?

Pay: $70,000.00 - $80,000.00 per year

**Experience**:

- fitness industry: 3 years (required)
- Management: 2 years (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

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