Centre Coordinator

4 weeks ago

Hawthorn, Australia YMCA Victoria Full time

Play a key role in managing the day to day operations of the centre
- Role Location: Hawthorn Aquatic and Leisure Centre
- Starting at $60,803 Per Annum + Super | Permanent Full-Time

At the Y our vision is simple - Amplify Your Voice. Shape Our Community. Challenge Our World

As the largest employer in fitness and recreation we have more than 5,000 staff at over 140 centres across Victoria. With us, you will work with fun colleagues who have a shared passion for making a difference in the lives of individuals and transforming communities for the better.

**About the centre**

The Hawthorn Aquatic and Leisure Centre is one of 4 facilities in Boroondara, and is owned by City of Boroondara and managed proudly by The Y. The facility contains a 750m2 Health Club, 3 program rooms, an outdoor 50m pool, indoor pool, cafe, sauna, and child care services.

**About the role**

As a Centre Coordinator (Customer Service & Café) you will play a key role within the Hawthorn Aquatic and Leisure Centre leadership team. You will be a considered decision maker and will be able to manage a multitude of tasks utilizing good time management and organisational skills.

The Customer Service Coordinator plays an important role as part of the middle management team at Hawthorn Aquatic and Leisure Centre. Reporting directly to the Centre Manager, this role is directly responsible for the performance of Memberships, Cafe, and Merchandise. This role will also directly lead the Customer Service and Cafe teams, made up of part time and casual staff equivalent to approximately 7-8FTE.

This is a full-time position with a starting salary of $60,803 Per Annum + Super. Working hours are based on a flexible rotating roster that provides leadership to teams across the full hours of operation.

**About you**

This role is perfect for someone looking to take the next step in their career or move into recreation from a leadership role in another industry. There are also amazing mentoring, development and future career opportunities available. We are looking for someone eager to to learn the ropes and play a key role within the leadership team.

To be successful in this role you will:

- Have the ability to prioritise and manage time effectively
- Have excellent communication skills (written and verbal)
- Have demonstrated conflict resolution skills
- Think creatively with a solution focused approach
- Be approachable and personable, with a customer focused approach to your work

**Essential Qualifications**
- First Aid certificate
- CPR certificate

**Other Desired Qualifications**
- Leadership experience
- Relevant diploma or equivalent
- Sport and Recreation and / or Facility Operations experience

**Benefits**

At the YMCA, we value our people. Working for us means you’ll enjoy great work/life balance and a range of benefits which improve your wellbeing and help you develop as an individual, such as:

- Flexible working and rostering arrangements
- Opportunities for career development and growth
- Free access to gyms, recreation, and aquatics centres across the state
- Free access to the Virtual Y - online health and wellness

**How to Apply

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