Ikea Food Team Leader

3 weeks ago

North Lakes, Australia IKEA Full time

Who you are

You are an inspirational leader and impassioned foodie (with a particular love of meatballs) demonstrating love and commitment to food, its quality and presentation while always ensuring customers are in focus. You are a true customer advocate who takes pride in the service and product you deliver and can influence and communicate effectively on all levels. Within a largely operational role you still lead, support, coach and mentor co-workers in your team so they can grow professionally and continue to meet our customers with empathy and care. You possess competency in computer skills including all Microsoft Office products. Possessing a Food Handlers Certificate Course and/or experience working with HACCP standards will be highly regarded.

As our store trades 7 days a week you will you are required to be available to work a mix of day and Thursday evening shifts as well as have availability to work 3 out of 4 weekends, both Saturday & Sunday.

**Responsibilities**:
As IKEA Food Team Leader your responsibilities will include, but not limited to:

- Supporting the Food Operations Manager to ensure all co-workers have the necessary support, coaching and mentoring so they can exceed the needs of IKEA customers and develop professionally.
- Maintaining IKEA Quality and Food Safety Standards, producing and dating food according to specifications complying with HACCP standards and ensuring compliance training is kept up to date throughout the team.
- Understanding the overview of the store business plan and IKEA Food action plans to contribute to the operations team’s action plan and help implement this within the team.
- Ensuring the Kitchen area is efficiently maintained as well as clean, organised, attractive and inviting to provide a positive customer experience.

Together as a team

A key role of the Food Operations Team is to serve food, including our world-famous meatballs and Daim cake, to both our customers and co-workers. Together we strive to deliver a prime dining experience for the customer shopping journey and ensure our shoppers and their stomachs are truly satisfied.

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