Medical Receptionist

2 weeks ago


Clayton South, Australia Mediclinic Clayton Full time

**Medical Receptionist**

**The Medical Receptionist is accountable for welcoming and greeting all patients and visitors to our GP Practice at Clayton, in person and over the phone, with courtesy and respect.**

The Medical Receptionist will work closely with the team and Practice Manager.

**KEY RESPONSIBILITIES**:
**Front Reception**
- Welcomes and greets all patients and visitors to Mediclinic Clayton with courtesy and respect
- Answer the telephone in a courteous and professional manner using excellent telephone etiquette.
- Maintaining the confidentiality and privacy of patients and their records at all times in accordance with privacy legislation and Practice policies/procedures.
- Opening mail and scanning to the appropriate person
- Updating patient medical records with non-clinical information as required
- Processing billing and payments, using medical software
- Medicare Batching
- Check all appointment booking and sending reminder
- Restock all necessary
- Check and Open incoming mail, stamp with Received stamp, distribute to practitioners
- Maintaining a clean, tidy presentation of the waiting room
- Processing OSHC accounts daily
- Medical Receptionist will work closely with the Practice Manager in the smooth and professional running of the practice and front reception.

**Essential Criterial**:

- The ability to maintain a high level of professionalism and confidentiality
- Excellent communication skills, written and verbal
- Ability to work independently, show initiative and work productively within a team environment
- Ability to communicate with a diverse range of people, empathy, Attention to Detail and Proactive and Strong Problem Solving Skills and Willingness to Learn
- Good Time Management

**Desirable Criterial**:

- Previous experience in a medical reception or similar administrative position
- Previous experience in the use of medical software program (currently using Best Practice)
- Working knowledge of Windows based software systems (e.g. Word, Excel)
- An understanding of the Medicare Benefits Schedule
- An understanding of medical terminology, medical an allied health professional organisations and relevant stakeholders

**Job Types**: Part-time, Casual
Part-time hours: 15-38 per week

**Salary**: $24.00 - $35.00 per hour

**Benefits**:

- Parental leave
- Professional development assistance

Schedule:

- Day shift
- Morning shift

**Experience**:

- Medical receptionist: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (required)

Ability to Commute:

- Clayton South, VIC 3169 (required)

Ability to Relocate:

- Clayton South, VIC 3169: Relocate before starting work (required)

Work Location: In person

Expected Start Date: 28/11/2023



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