Communications Associate

4 weeks ago

Sydney, Australia NAB - National Australia Bank Full time

**Work type**: Fixed term Full time
**Location**: NSW- Sydney CBD

**A career that gives you more**

Your career at NAB is about more than money, it's about serving our customers well and helping our communities prosper. The Wealth Complex Client Remediation portfolio was formed to govern and oversee large scale remediation activities.

We currently have an exciting opportunity for a **Customer Communications Associate** to support the delivery of quality communications to customers, by drafting outcome letter templates and enclosures with care and accuracy as part of the Financial Advice Customer Response Initiative.

**What you will be doing**:

- Deliver a signature customer experience by providing clear outcomes to customers in writing by following prescribed methodology
- Compile, review and sign-off of customer communications and other collateral including customer letters and enclosures
- Ensure communications are accurate in that they reflect the assessment outcome and contain the correct customer details
- Managing workflow and prioritising cases in line with prioritisation matrix
- Peer review of customer letters and enclosures

**What you will bring**:

- Tertiary qualification in communications or related area
- Excellent attention to detail, organisational and time management skills
- Ability to work in a team to collectively meet and exceed daily volume targets
- Experience in writing and editing written content
- Excellent written and verbal communications skills
- Strong problem-solving skills

**A diverse and inclusive workplace works better for everyone**

At NAB, we are intent on building a culture we can all be proud of. One based on trust and respect. An uplifting environment where every single one of us feels appreciated and empowered to be our true, authentic selves. A diverse and inclusive workplace where our differences are celebrated, and our contributions are valued. It is a huge part of what makes NAB such a special place to be.

**More focus on you**

We are committed to delivering a positive experience for our colleagues and a workplace you can be proud of. We support our colleagues to balance their careers and personal life through flexible working arrangements such as hybrid working and job sharing and competitive financial and lifestyle benefits. We invest in our colleagues through world class development programs (Distinctive Leadership and Career Qualified in Banking), and empower you to learn, grow and pursue exciting career opportunities. For more information, please click here.

**Join NAB**

If you think this role is the right fit for you, we invite you to apply. If you require any reasonable adjustments to the recruitment process or the role, please let the recruitment consultant know.

To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status.
- Please note unsolicited CVs from agencies will not be accepted.

  • Associate, Communications

    5 days ago

    Sydney, New South Wales, Australia National Australia Bank Full time

    Associate, Communications & EngagementAssociate, Communications & EngagementJob no: 793158Business unit: Personal BankingPrimary position location: 700 Bourke St, Docklands, VICWork type: Permanent Full timeRegion: NSW- Sydney CBD, VIC- Melbourne CBD- Use your communication expertise to advocate for the way we work and drive success within Personal...

  • Associate, Strategy

    3 weeks ago

    Sydney, Australia Teneo Full time

    **Associate, Strategy and Communications** **The Opportunity** You will be a part of a team advising clients on how to create effective narratives, manage reputation, engage with key audiences, and tell proactive stories which support our clients’ strategic objectives. As an Associate you’ll be responsible for providing the highest quality of service...

  • Associate, Strategy

    4 weeks ago

    Sydney, Australia Teneo Full time

    Associate, Strategy and Communications The Opportunity As Teneo continues to grow its operations in Asia-Pacific, we are looking for a high calibre candidate to join our dynamic and professional Strategy and Communications team as an Associate based in the firm's Sydney office. You will be a part of a team advising clients on how to create effective...

  • Community Associate

    4 weeks ago

    Sydney, Australia Regus Full time

    Regus is part of the International Workplace Group (IWG) that provides places to work for everyone, worldwide. We have built an unparalleled network of office, co-working and meeting spaces for companies to use in every city in the world. It's an infrastructure that supports the dynamic change of the workplace and meet our customer needs. We enable...

  • Community Associate

    2 months ago

    Sydney, Australia The Commons Full time

    At The Commons our Community Associates are first point of contacts for members & guests providing a positive and warm experience from the moment anyone arrives up until their departure. Responsibilities also include supporting the day-to-day operations of their building including occupancy, revenue, and retention. Our Community Teams foster a connected...

  • Associate, Communications

    6 days ago

    Sydney, Australia National Australia Bank Full time

    Associate, Communications & Engagement **Associate, Communications & Engagement** **Job no**: 793158 **Business unit**: Personal Banking **Primary position location**: 700 Bourke St, Docklands, VIC **Work type**: Permanent Full time **Region**: NSW- Sydney CBD, VIC- Melbourne CBD - **Use your communication expertise to advocate for the way we work and...

  • Community Associate

    4 weeks ago

    Sydney, Australia The Commons Full time

    The Commons Seeking an enthusiastic professional with a background in hospitality or retail, eager to embrace an exciting new challenge & industry, with one of Australia's top organisations! - Fun & Dynamic Team | Supportive Community - Creative Opportunity | Established Brand - Great Place to Work Certified | Growth & Development At The Commons our...

  • Community Associate

    2 months ago

    Sydney, Australia The Commons Full time

    At The Commons our Community Associates are first point of contacts for members & guests providing a positive and warm experience from the moment anyone arrives up until their departure. Responsibilities also include supporting the day-to-day operations of their building including occupancy, revenue, and retention. Our Community Teams foster a connected...

  • Community Associate

    1 day ago

    Sydney, Australia The Commons Full time

    At The Commons our Community Associates are first point of contacts for members & guests providing a positive and warm experience from the moment anyone arrives up until their departure. Responsibilities also include supporting the day-to-day operations of their building including occupancy, revenue, and retention. Our Community Teams foster a connected...

  • Associate Director of Marketing

    3 days ago

    Sydney, Australia The Nature Conservancy Full time

    **OFFICE LOCATION**: Sydney, Australia or Melbourne, Australia LI-REMOTE **WHO WE ARE**: The mission of The Nature Conservancy (TNC) is to conserve the lands and waters upon which all life depends. As a science-based organization, we develop innovative, on-the-ground solutions to the world’s toughest environmental challenges so that people and nature...

  • Media Communications, Associate Director

    3 weeks ago

    Sydney, Australia Ashdown Consulting Full time

    $900 - $1000 p/d + Super - 6 Month Contract - Sydney CBD / WFH **Media Communications, Associate Director | 6 Month Contract | $1,105 p/d Incl. Super** - $900 - $1000 p/d + Super - 6 Month Contract - Sydney CBD / WFH **About the Company** We are seeking an experienced Media Communications, Associate Director to join a large NSW government organisation....

  • Community Associate

    4 weeks ago

    Sydney, Australia WeWork Full time

    **About Us** At WeWork, we provide inspiring and flexible workplace solutions to help businesses - small, medium or large - thrive in more than 150 cities globally. The future of work is happening right now, and we are leading this moment. United by a common purpose, here we will empower tomorrow’s world at work. Join us on our journey as we give our...

  • Community Associate

    4 weeks ago

    Sydney, Australia WeWork Full time

    **About Us** At WeWork, we provide inspiring and flexible workplace solutions to help businesses - small, medium or large - thrive in more than 150 cities globally. The future of work is happening right now, and we are leading this moment. United by a common purpose, here we will empower tomorrow’s world at work. Join us on our journey as we give our...

  • Associate - Corporate and Financial Communications

    4 weeks ago

    Sydney, Australia Clemenger Group Full time

    About the Job GRACosway is looking for an Associate - Corporate and Financial Communications to join our Sydney office, working on media and communications as part of our national team. This full-time, permanent role would suit someone with between one to three years' experience and offers plenty of variety and room to grow. About GRACosway GRACosway is...

  • Community Associate

    5 days ago

    Sydney, New South Wales, Australia The Commons Local Eating House Full time

    At The Commons our Community Associates are first point of contacts for members & guests providing a positive and warm experience from the moment anyone arrives up until their departure. Responsibilities also include supporting the day-to-day operations of their building including occupancy, revenue, and retention. Our Community Teams foster a connected...

  • Community Associate

    4 weeks ago

    Sydney, Australia WeWork Full time

    **About Us** At WeWork, we provide inspiring and flexible workplace solutions to help businesses - small, medium or large - thrive in more than 150 cities globally. The future of work is happening right now, and we are leading this moment. United by a common purpose, here we will empower tomorrow’s world at work. Join us on our journey as we give our...

  • Community Associate

    5 days ago

    Sydney, New South Wales, Australia The Commons Full time

    The CommonsSeeking an enthusiastic professional with a background in hospitality or retail, eager to embrace an exciting new challenge & industry, with one of Australia's top organisations Fun & Dynamic Team | Supportive Community Creative Opportunity | Established Brand Great Place to Work Certified | Growth & DevelopmentAt The Commons our Community...

  • Associate - Corporate and Financial Communications

    4 weeks ago

    Sydney, Australia GRACosway Full time

    Job Description About the Job GRACosway is looking for an Associate – Corporate and Financial Communications to join our Sydney office, working on media and communications as part of our national team. This full-time, permanent role would suit someone with between one to three years' experience and offers plenty of variety and room to grow....

  • Associate - Corporate and Financial Communications

    3 weeks ago

    Sydney, Australia GRACosway Full time

    Job Description About the Job GRACosway is looking for an Associate – Corporate and Financial Communications to join our Sydney office, working on media and communications as part of our national team. This full-time, permanent role would suit someone with between one to three years' experience and offers plenty of variety and room to grow....

  • Media Communications, Associate Director

    6 days ago

    Sydney, New South Wales, Australia Ashdown Consulting Full time

    $900 - $1000 p/d + Super 6 Month Contract Sydney CBD / WFHMedia Communications, Associate Director | 6 Month Contract | $1,105 p/d Incl. Super- $900 - $1000 p/d + Super 6 Month Contract Sydney CBD / WFHAbout the CompanyWe are seeking an experienced Media Communications, Associate Director to join a large NSW government organisation. This is an exciting...