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Technical Support

4 months ago

Kwinana, Australia Sodium Cyanide Full time

JOB REF: SC516451
- **Do you want a dynamic, customer support and logistics role with a global focus?**:

- **Are you technically minded with a real passion for building relationships?**:

- **Permanent / Full Time / Kwinana Based with on-site parking**

WesCEF enriches the lives of people and business activities every day by manufacturing and distributing essential products that sustain modern living. We have operations around Australia and employ around 1,400 people nationally. Our diverse businesses are well-recognised industry leaders in their own right and continuously strive to find innovative and sustainable ways to meet customers’ needs in existing and new chemical, gas and fertiliser markets.

CSBP is a part of Wesfarmers Chemicals, Energy & Fertilisers. Our Sodium Cyanide business manufactures and supplies product to the Western Australian and international gold mining sector through Australian Gold Reagents Pty Ltd (AGR), our 75% joint venture with Coogee Chemicals.

We believe our business is only as good as our people and respect that different people have different ways of looking at things that’s why we pride ourselves on our values-led culture where your contribution matters. Our customer focus and teamwork drives our business forward to innovate for a sustainable future.

**About the role**

As a Technical and Logistics Specialist, you will work with your portfolio of gold mining customers to provide your technical expertise to ensure the safe handling and delivery of sodium cyanide around the world. You will focus on ensuring a safe and secure supply chain that is executed to meet the specific countries regulatory and legislative standards both domestically and internationally.

Reporting to the Global Supply Chain Manager and as part of a team, you will also be responsible for auditing customer sodium cyanide unloading and storage facilities to ensure they comply with relevant business and regulatory standards and coordinating sodium cyanide supply chains on the routes you have previously approved.

The role will involve travel internationally and within Australia intermittently, with the flexibility to manage your schedule to balance your work and personal commitments.

You will receive on the job product training and support, prior knowledge or experience with Sodium Cyanide is not required.

**Your key responsibilities include**:

- Prioritising your safety, and the safety of others in all practices.
- Operating as the main contact for sodium cyanide related supply chain and product queries for your portfolio of customers, including delivering emergency responding training.
- Responding to issues and incidents associated with customers and transporters, coordinating investigations to support continuous improvement.
- Managing transport contractors relationships and operational performance, including oversight of driver training compliance, route management plan reviews and ensuring that activities are in line with contractual and statutory obligations.
- Undertaking inspections and audits to ensure compliance with AGR and statutory standards on selected mine site infrastructure and developing reports on findings.
- Evaluating and implementing strategic opportunities so that you can optimise business performance.
- Sound knowledge of Dangerous Goods regulations, as well as transport and logistics requirements.
- Highly developed interpersonal skills with a natural ability to build positive relationships with customers, transporters and regulators.
- Demonstrable technical experience in an operational environment or a technical sales support role.
- Strong literal skills enabling a high standard of report writing capability supporting customer interaction

**We value our employees by offering**:

- Competitive remuneration including allocation of Wesfarmers shares and participation in our annual incentive plan
- Employer parental leave payment up to 16 weeks
- Ongoing professional development and career opportunities across our diverse businesses and the Wesfarmers Group
- Salary sacrifice opportunities, including novated lease vehicle packaging
- Access to a range of employee benefits across WesCEF and Wesfarmers.

We pride ourselves on developing and supporting people and recognise the importance of flexibility. When you apply, please let us know if you are seeking a flexible employment arrangement.

We are committed to building an engaged and talented workforce that is representative of the people who live in the communities where we operate. Fostering an environment where diversity of thinking, skills and experiences are embraced, delivering innovation and better business results. We welcome and encourage people from diverse backgrounds and particularly, Aboriginal and Torres Strait Islander people to apply.

**Applications close: 5pm AWST, Sunday 5**th** March 2023.