Logistics/customer Service Manager

2 months ago

Perth, Australia PFD Food Services Full time

**Based in Kewdale, WA**:

- **Full time permanent**:

- **Site leadership role overseeing the distribution function and customer service**

At Fresh To Go Foods, we’re above and beyond ‘convenience’. We’re dedicated to creating every hand-made meal to perfection in our range of ready-made wraps and sandwiches.

We offer a supportive and friendly work environment, training and development and an excellent work/life balance, plus so much more.

**Key **Responsibilities**
- Maintain a high level of WHS standards
- Ensure all customer orders are entered in a timely manner
- Ensure all deliveries are made in correct manner and time frame and monitor driver credits and hand held devices
- Maintain vehicles ensuring services are carried out when and as required
- Ensure staff evaluation, recruitment and training procedures are adhered to
- Ensure wages, budgets and freight charges are kept within guidelines
- Follow company procedures relating to any issues raised regarding drivers
- Involve and receive feedback from supervisors daily/ongoing
- Co-ordinate effective and efficient routing of all trucks and staff to ensure maximum delivery and service
- Regular discussion with Sales Representatives in regards to customer requirements and driver feedback

**Key Competencies, Skills and Qualifications**
- Knowledge of the Food Service Distributions industry
- The ability to communicate at all levels
- Great customer service skills
- Ability to work under pressure with good time management skills
- Computer based systems knowledge
- Prior proven experience in people management
- A solid knowledge of HACCP and OH&S regulations
- Flexible and reliable
- HR truck and forklift license (advantageous)
- Be a problem solver externally and internally

We are offering competitive remuneration, superannuation and other staff benefits (such as discounts on staff purchases, discounted accommodation, health insurance and banking).

As part of our recruitment process, do you agree to undertake employment checks? These checks may include a medical assessment (including a drug/alcohol test and a Flu Vaccination), National Police History Check, Working With Children/Vulnerable Groups Check, Licence Validation/Demerit Point Check.
- Please note: We do not accept unsolicited CV's from Recruitment agencies / third parties and we will not be liable or responsible for any fees or costs associated with unsolicited CV's sent directly to Line Managers._

**Fresh To Go Foods is an Equal Employment Opportunity employer

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