Customer Accounts Coordinator

2 weeks ago

Southbank, Australia Engelite Full time

**Location: Southbank / Cremorne**

**Full time role at an Australian fashion business established for over 70 years.**

With over 70 years at the forefront of the Australian fashion industry, our legacy is built on excellence, innovation, and a deep understanding of the art of fashion accessory manufacturing. We are currently seeking a Fashion Production - Customer Accounts Coordinator to join our dynamic team. This exciting role bridges our world-class production capabilities with our esteemed clientele, ensuring seamless communication, exceptional service, and unparalleled product satisfaction. You will work closely with some of Australia’s largest fashion brands and department stores.
- Key Responsibilities:_

**Client Liaison**: Serve as the primary contact for clients, keeping them informed about production progress, managing their expectations regarding timelines, and addressing any concerns with empathy and professionalism.
- Maintain proactive, accurate and timely communication with customers to ensure quality customer service is delivered.
- Generate weekly WIPs to aid in communication with customers
- Coordinate regular electronic newsletters to update customers on trend forecasts and new designs

**Production Insight**: Leverage your comprehensive knowledge of fashion accessory manufacturing to translate technical jargon into understandable language for our clients, ensuring clarity and confidence in our processes.
- Maintain clear and effective communication channels with internal teams, including sales, design, production and marketing.
- Ensure alignment on production timelines and priorities between customer and production team
- Documentation: Maintain accurate records of communication

**Problem Resolution**: Employ your analytical skills to identify and solve production challenges, aligning solutions with client expectations and our operational capabilities.
- Utilise a team-based approach to problem-solve issues encountered in production to ensure customer’s needs are met

**Relationship Building**: Cultivate lasting relationships with our clients through exceptional service, contributing to sustained business growth and strong partnerships.
- Going ‘above and beyond’ to service customers and to gain trust in our processes

Your strengths:

- Communication Mastery - Exceptional ability in both verbal and written communication, capable of simplifying complex production concepts for diverse audiences.
- Production Experience - Solid grounding in fashion accessory manufacturing processes, familiar with the common challenges and standards of quality.
- Strategic Problem-Solving: - Innate ability to tackle production issues creatively, ensuring solutions meet client needs without compromising quality.
- Customer-Centric Approach - Demonstrated history of excellent customer service, with a focus on building and maintaining positive client relationships.
- Excellent attention to detail
- Proficiency in Microsoft Office Suite and other relevant software.
- Previous experience in a similar role or fashion production is a plus
- Knowledge of supply chain and manufacturing processes in the fashion industry is a bonus

**Salary**: $60,000.00 - $100,000.00 per year

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

**Experience**:

- Fashion production: 1 year (required)

Work Location: In person

  • Concierge and Workspace Coordinator

    Found in: Talent AU C2 - 2 weeks ago

    Southbank, Australia Hickory Full time

    ABOUT US Flex was established in 2018 and has quickly grown to become more than just a coworking space. Situated on the outskirts of Southbank in a state-of-the-art building, FLEX is a unique whole building experience – connecting people, places and ideas, to activate a community between home and work. Flex blends hospitality and lifestyle to create a new...

  • Program Coordinator

    1 day ago

    Southbank, Australia Paxus Australia Pty Ltd Full time

    Posted 09 February 2023 - SalaryNegotiable - LocationSouthbank - Job type Contract - DisciplineIT General, Project Services + Transformation - ReferenceBBBH260188_1675924166 **Job description**: As Program Coordinator, your primary responsibility is to assist the Program Manager and wider team to successfully and efficiently deliver projects. This will...

  • Fundraising, Partnership and Campaign Coordinator

    1 week ago

    Southbank, Australia News Corp Australia Full time

    Support fundraising efforts of the Good Friday Appeal through the coordination and implementation of both business and volunteer-led fundraising projects, activities and events; assisting in the delivery of owned events and campaigns, and coordination of fundraising activities on our online platforms and CRM. **Role Responsibilities** - Provide exceptional...

  • Project Coordinator

    2 weeks ago

    Southbank, Australia Superior People Recruitment Full time

    This Project Coordinator role will be responsible for all aspects of site scoping, design, execution, compliance for all ongoing solar PV projects to ensure all projects are delivered on time, to budget and as per customer’s satisfaction following company’s business plan. **Key Responsibilities** 1. Responsible for operational level understanding of...

  • Customer Service Officer

    2 days ago

    Southbank, Australia BASF Australia Ltd. Full time

    **About BASF** We are the world’s leading chemical company, we create chemistry for a sustainable future. Our broad portfolio ranges from Agriculture, Performance Materials, Health & Nutrition, Chemicals, Coatings to Energy & Resources. We are proud of our strong history of innovation. Every day, our global team of over 112,000 individuals work together...

  • Voice of Customer Analyst

    5 days ago

    Southbank, Australia Manpower Full time

    **_Manpower Group are proud to exclusively partner with our client CPA to find a Voice of Customer Analyst. The role can be based in Melbourne, Sydney or Brisbane. Report to the Research Manager ( Experience Design team) _** **About the client - CPA** Our client is Australia's leading professional accounting body and one of the largest in the world. They...

  • Customer Service Officer

    Found in: Talent AU C2 - 1 day ago

    Southbank, Australia BASF Australia Ltd. Full time

    About BASF We are the world’s leading chemical company, we create chemistry for a sustainable future. Our broad portfolio ranges from Agriculture, Performance Materials, Health & Nutrition, Chemicals, Coatings to Energy & Resources. We are proud of our strong history of innovation. Every day, our global team of over 112,000 individuals work...

  • Customer Service Officer

    Found in: beBee jobs AU - 3 days ago

    Southbank, Victoria, Australia BASF SE Full time

    About BASF We are the world's leading chemical company, we create chemistry for a sustainable future. Our broad portfolio ranges from Agriculture, Performance Materials, Health & Nutrition, Chemicals, Coatings to Energy & Resources. We are proud of our strong history of innovation. Every day, our global team of over 112,000 individuals work together to turn...

  • Customer Service Officer

    Found in: beBee S AU - 3 days ago

    Southbank, Australia BASF SE Full time

    About BASF   We are the world’s leading chemical company, we create chemistry for a sustainable future. Our broad portfolio ranges from Agriculture, Performance Materials, Health & Nutrition, Chemicals, Coatings to Energy & Resources.     We are proud of our strong history of innovation. Every day, our global team of over 112,000 individuals work...

  • Marketing Coordinator

    2 days ago

    Southbank, Australia Mirvac Full time

    At Mirvac, we know that it’s our people, their passion and expertise and the exceptional experiences we create for our audience, that defines us. Mirvac's people are our most valuable asset. We are proud to have built a culture of inclusivity, innovation and collaboration, becoming a place where people genuinely want to work. Two recent accolades to...

  • Marketing Coordinator

    Found in: Talent AU C2 - 3 days ago

    Southbank, Australia Mirvac Full time

    At Mirvac, we know that it’s our people, their passion and expertise and the exceptional experiences we create for our audience, that defines us. Mirvac's people are our most valuable asset. We are proud to have built a culture of inclusivity, innovation and collaboration, becoming a place where people genuinely want to work. Two recent accolades to...

  • Commercial Manager

    3 days ago

    Southbank, Australia ENGIE Full time

    Requisition ID: 10639- Location: Southbank, AU, 3006**The Role**: Newly created opportunity for an experienced Commercial Manager to provide sound commercial advice to our Renewable and Flexible Generation teams. The incumbent will execute the procurement, contract management and commercial strategy for the Renewable and Flexible Generation asset portfolio,...

  • Conference & Event Organiser

    15 hours ago

    Southbank, Australia Spark Event Group Full time

    You will work with Spark Event Group on major events and be responsible for various aspects of event planning including procurement, scheduling, talent acquisition and delivery. You will liaise with a number of external stakeholders to ensure this happens. **Tasks/duties of the position include, but not limited to**: - Liaise directly, and build up...

  • Commercial Analyst

    Found in: Talent AU C2 - 2 weeks ago

    Southbank, Australia BASF Australia Ltd. Full time

    About BASF We are the world’s leading chemical company, we create chemistry for a sustainable future. Our broad portfolio ranges from Agriculture, Performance Materials, Health & Nutrition, Chemicals, Coatings to Energy & Resources. We are proud of our strong history of innovation. Every day, our global team of over 112,000 individuals work...

  • Commercial Analyst

    Found in: beBee jobs AU - 2 weeks ago

    Southbank, Victoria, Australia BASF SE Full time

    About BASF We are the world's leading chemical company, we create chemistry for a sustainable future. Our broad portfolio ranges from Agriculture, Performance Materials, Health & Nutrition, Chemicals, Coatings to Energy & Resources. We are proud of our strong history of innovation. Every day, our global team of over 112,000 individuals work together to turn...

  • Owners Site Representative

    3 days ago

    Southbank, Australia ENGIE Full time

    Requisition ID: 23280- Location: Southbank, AU, 3006**The Role**: We’re seeking an experience Owners Site Representative to be based on-site at the Goorambat East Solar Farm to support the Project Manager in the delivery of the project by representing ENGIE’s interests on the site and monitoring the construction of all EPC and connection works. The...

  • Commercial Analyst

    Found in: beBee S AU - 2 weeks ago

    Southbank, Australia BASF SE Full time

    About BASF   We are the world’s leading chemical company, we create chemistry for a sustainable future. Our broad portfolio ranges from Agriculture, Performance Materials, Health & Nutrition, Chemicals, Coatings to Energy & Resources.     We are proud of our strong history of innovation. Every day, our global team of over 112,000 individuals work...

  • Media Manager

    5 days ago

    Southbank, Australia ENGIE Full time

    Requisition ID: 23166- Location: Southbank, AU, 3006**The Role**: Our Corporate Affairs team is growing! The Media Manager will lead proactive and reactive engagement with media to influence and produce positive coverage across National, State and local titles, with a focus on ENGIE’s assets, projects and developments. The incumbent will work with...

  • Human Resources Manager

    15 hours ago

    Southbank, Australia Veritas Recruitment Pty Ltd Full time

    **Work Type**: - Permanent - Full Time**Work Mode**: - Hybrid**Industry**: - HR & Personnel**Location**: - Southbank - Victoria**Salary**: $100,000 - $110,000 + Super + Hybrid WFH **Reference**: - BH-26686**The Company** A household name and one the largest adhesive and sealant companies in the world, this progressive organisation applies the latest...

  • Executive Assistant to Coo

    15 hours ago

    Southbank, Australia WT Partnership Full time

    Company Description WT is an international consultancy practice with over 1,750 employees in the UK, Europe, China, South East Asia, North America, India, Australia and NZ, providing specialist cost, sustainability, facilities management and technical advisory consultancy services to the property, construction, infrastructure and resources sectors. **Job...