Digital Insurance Consultant

4 months ago

Sydney, Australia Cognizant Full time

**The Role**

A Digital Insurance Consultant with a focus on an industry sector is a critical role within Cognizant Consulting. You will predominately work within a squad of cross functional consultants (for example, Digital Strategists, Digital Architects, Agile Coaches) and provide the industry and client business perspective on the challenge that we are solving for our client.

Typically, you will work on engagements that last between 8 weeks and 6 months where you will be analysing a business, its people, their customers to define and solve complex business problems by shaping a strategy, designing a digital solution or architecting the implementation. Sometimes you will work through all those stages in the transformation lifecycle.

Cognizant’s purpose is to engineer modern businesses to improve everyday life. In the context of consulting that means you will be:

- Helping a client find and create new value for their customers, their business and our society through technology
- Helping a client understand what a modern business means in their context and how to manage the transition to it
- Facilitating the future design, orchestrating how Cognizant and its partners deliver that outcome and helping the client get value from it

In this Digital Insurance Consultant role, you can expect to:

- Participating and co-facilitating workshops to understand the client problem and define the scope.
- Investigating and analysing the business value drivers, customer needs and current technology and operational capabilities of the business
- Requirements gathering lifecycle (including elicitation, documentation & management of approval).
- Supporting the translation of requirements into solution designs, collaborating extensive with the digital squad (strategists, designers, and digital architects).
- Helping to prioritise work for a project squad (fully Cognizant or a mix of Cognizant and client) to optimise the value to the client from their investment
- Communicating with key client stakeholders and Cognizant leaders with strong written and oral skills focusing on scope, requirements, actions and follow-up activities.
- Producing succinct presentation documents, insightful process maps or high-quality user stories.
- Supporting Consulting managers at any stage of the engagement lifecycle (this may include review/creation of requirements / support documentation, cost estimates, follow-up action trackers etc).

**About you (skills/experience)**

The life of a digital consultant involves exciting, fast-paced work, dealing with a variety of stakeholders, clients and consultants. You need to be someone that can deal with ambiguity, thrive on change, and manage your own time effectively. We want someone that genuinely focuses on client outcomes, with a high degree of integrity. At Cognizant we value consultants that have a high IQ, enjoy problem solving, a willingness to serve, and have little ego. You will need to be confident presenting to both business and technology stakeholders, being part of cross functional geographically dispersed teams, and have strong negotiating for outcomes skills. Above all, you should have a positive attitude, and enjoy working with consultants from a diverse range of backgrounds, on a variety of fast paced engagements.
- Experience as a business or technology analyst in the Insurance Industry including a role in internal or external consulting
- Knowledge of how to configure, or experience in the use of technologies that manage core insurance processes, for example:

- Claims, Insurance Product Management
- Guidewire, DuckCreek
- An understanding of the core value drivers of businesses in the Insurance Industry
- A track record of being part of teams who have delivered new value to your organization or your clients through digital transformation and where you have learned and improved how you deliver next time round.
- Experience in structuring workshops to land at decisions, and where you have created artefacts that help focus a group on addressing a problem. Experience with online facilitation tools (e.g. Miro, Mural) would be beneficial.
- Foundational storytelling and presentation skills, including preparing succinct documents, prototypes or artefacts to aid communication and managerial decisions.

The following experience would be considered favourably (and we will facilitate you to extend this experience as part of your role):

- Application of contemporary digital methodologies, e.g. Design Thinking, Lean Start Up, Agile Delivery
- Application of process improvement and project delivery methodologies: e.g. Lean Six Sigma, PRINCE2
- Foundational certifications in Guidewire or DuckCreek

**Benefits**

Joining Cognizant will give you the opportunity to learn and collaborate with some of the most talented people in the industry, while having your finger on the pulse of emerging industry trends and working on the cutting edge of technology in your field of expertise.

We recognize

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