Manager of It, Apac

4 days ago

Brisbane, Australia Pax8 APAC Full time

No matter who you are, Pax8 is a place you can call home.

We know that we are only as great as our people. And we have great people all over the world. No matter where you live and work, you're a part of the Pax8 team.

Culture is important to us, and at Pax8, it's business, and it **IS** personal. We are passionate, creative, and humorously offbeat. We work hard, keep it fun, and expect the best.

We Elev8 each other. We Advoc8 for our partners. We Innov8 continuously. We Celebr8 life.

Pax8 is growing globally, and we are now expanding across Australia, New Zealand and Asia. We are seeking our founding team members to grow this new region and make a meaningful impact on the business. The majority of our organisation is comprised of early employees who have grown into management and executive positions.

There has never been a better time to join - we're just getting started

**Position Summary**

The Manager of IT, APAC oversees and coordinates the people, resources, and processes required to deliver managed internal IT systems to Pax8 Business Units. They own the hardware lifecycle for the APAC region, including procurement and disposal of assets, and are responsible for regular reviews of the hardware menu to ensure Pax8 gains the most value from our technology offerings. The Manager leads a white glove experience for service for our expanding user base, ensuring excellence is maintained at all times.

**Essential Responsibilities (includes, but not limited to)**:

- Perform full range of managerial duties for employees supervised, including recruitment, salary administration, performance reviews, 1:1's, and employee development
- Manage the Support Ops team's daily activities as well as the dispatch process of ServiceNow requests meetingSLA's and including staff onboarding/offboarding of Pax8 systems
- Identify ways to improve the cost efficiency of technology, continually evaluating vendor solutions in place, andproposing solutions to increase efficiency either through vendor selection and accountability or coordination with operations. Also to work with other heads of departments in order to identify new ways to add value.
- Communicate with other departments, senior management, functional peer groups, technical staff, andcustomers to ensure satisfactory customer support and maintain relationships
- Engage with other teams on projects and provide resources where necessary
- Drive your own personal development and performance improvements by participating in learning paths on Elev8, taking part in Pax8 L&D programmes, receiving peer or manager coaching, taking on stretch projects or on the job training

**Ideal Skills and Experience**:

- 3-5 Years of hands on technical experience
- At least 2 years of experience leading a team
- Strong critical thinking and decision-making skills
- Experience using ServiceNow and its reporting functionalities
- Strong written and verbal communication skills are essential. Must be comfortable with face-to-face customer interaction and possess the ability to explain technical topics in everydaylanguage
- Familiarity with Intune, auto pilot, and the deployment of software packages
- Familiarity with Microsoft 365 and its licensing model
- Ability to adapt to change and update processes/procedures to accommodate
- Ability to gain the confidence and trust of others through honesty, integrity, and authenticity
- Ability to plan and prioritize work to meet commitments aligned with organizational goals

**Why Join Pax8?**

Well here are a few points of how we value our greatest assets:

- At Pax8, we want to support you in both work and play. Sometimes there isn't enough time for the latter, which is why Pax8 offers an additional 2 weeks of bonus leave every year AND YES, the 2 weeks are available from your first day
- We offer a hybrid work environment, with flexible working hours - you tell us what works best for you. WFH is great, but nothing beats lunches with the team and getting to know your fellow colleagues in the office
- In addition to the above, we offer all our employees Private Health Cover, Life Insurance and Income Protection. Beneficial for when life happens, and also for tax time too
- Unlimited growth through our learning & development (L&D) programs in an environment that fosters internal promotions, helping you gain the necessary skills to reach the next step in your professional journey

**About Us**:
Pax8 is the leading value-added cloud-based SaaS distributor, simplifying the cloud journey for our partners by integrating technology, business intelligence and proactive service to deliver an unparalleled experience. Serving thousands of partners through the indirect sales channel, our mission is to be the world's favourite place to buy cloud products.

  • Manager of It, Apac

    1 week ago

    Brisbane, Queensland, Australia Pax8 APAC Full time

    No matter who you are, Pax8 is a place you can call home.We know that we are only as great as our people. And we have great people all over the world. No matter where you live and work, you're a part of the Pax8 team.Culture is important to us, and at Pax8, it's business, and it IS personal. We are passionate, creative, and humorously offbeat. We work hard,...

  • Head of Legal

    3 days ago

    Brisbane, Australia Pax8 APAC Full time

    No matter who you are, Pax8 is a place you can call home. We know that we are only as great as our people. And we have great people all over the world. No matter where you live and work, you're a part of the Pax8 team. Culture is important to us, and at Pax8, it's business, and it **IS** personal. We are passionate, creative, and humorously offbeat. We...

  • Fp&a Analyst

    4 weeks ago

    Brisbane, Australia Pax8 APAC Full time

    No matter who you are, Pax8 is a place you can call home. We are growing globally, and are now expanding across Australia, New Zealand and Asia. Culture is important to us, and at Pax8, it's business, and it **IS** personal. We are passionate, creative, and humorously offbeat. We work hard, keep it fun, and expect the best. We Elev8 each other. We Advoc8...

  • Country Manager

    7 days ago

    Brisbane, Australia Pax8 APAC Full time

    No matter who you are, Pax8 is a place you can call home. We know that we are only as great as our people. And we have great people all over the world. No matter where you live and work, you're a part of the Pax8 team. Culture is important to us, and at Pax8, it's business, and it **IS** personal. We are passionate, creative, and humorously offbeat. We...

  • Country Manager

    1 week ago

    Brisbane, Queensland, Australia Pax8 APAC Full time

    No matter who you are, Pax8 is a place you can call home.We know that we are only as great as our people. And we have great people all over the world. No matter where you live and work, you're a part of the Pax8 team.Culture is important to us, and at Pax8, it's business, and it IS personal. We are passionate, creative, and humorously offbeat. We work hard,...

  • Customer Success Manager Apac

    1 week ago

    Brisbane, Queensland, Australia LeanIX GmbH Full time

    LeanIX APAC is growing rapidly and seeking a Customer Success Manager (f/m/d) with a demonstrated track record of successfully retaining and growing their customer base. This critical role will work closely with all levels within LeanIX as well as key leaders at some of the biggest companies in the APAC region.You will join our small but growing APAC team...

  • Channel Programs Coordinator

    2 weeks ago

    Brisbane, Australia Pax8 APAC Full time

    No matter who you are, Pax8 is a place you can call home. We are growing globally, and are now expanding across Australia, New Zealand and Asia. Culture is important to us, and at Pax8, it's business, and it **IS** personal. We are passionate, creative, and humorously offbeat. We work hard, keep it fun, and expect the best. We Elev8 each other. We Advoc8...

  • Head of Legal

    1 week ago

    Brisbane, Queensland, Australia Pax8 APAC Full time

    No matter who you are, Pax8 is a place you can call home.We know that we are only as great as our people. And we have great people all over the world. No matter where you live and work, you're a part of the Pax8 team.Culture is important to us, and at Pax8, it's business, and it IS personal. We are passionate, creative, and humorously offbeat. We work hard,...

  • Fp&a Analyst

    1 week ago

    Brisbane, Queensland, Australia Pax8 APAC Full time

    No matter who you are, Pax8 is a place you can call home. We are growing globally, and are now expanding across Australia, New Zealand and Asia.Culture is important to us, and at Pax8, it's business, and it IS personal. We are passionate, creative, and humorously offbeat. We work hard, keep it fun, and expect the best.We Elev8 each other. We Advoc8 for our...

  • Environmental Manager

    3 weeks ago

    Brisbane, Australia HITACHI RAIL STS AUSTRALIA PTY LTD Full time

    Description : Hitachi Rail is looking for an enthusiastic self-motivated Environmental Manager who thrives in a fast-paced environment. The successful candidate is comfortable performing a wide range of tasks from administrative to strategic. The is an FTE Contract position of up to 12 months duration based in Brisbane, Australia. Who We Are ...

  • Apac Lead, Order Management, Eero

    2 weeks ago

    Brisbane, Australia Amazon Support Services Pty Ltd Full time

    Has 5+ years experience working in an e-commerce or logistics environment focused on orders and billing - Is a fantastic communicator — both written and verbal — and is comfortable collaborating with internal stakeholders, end customers, vendors, and B2B partners - Is experienced with Excel and/or Google Sheets - Is experienced with NetSuite, Shopify,...

  • Head of Business Development, APAC

    1 week ago

    Brisbane, Australia Palladium Full time

    Head of Business Development, APAC About Palladium: Palladium is a global company working to design, develop anddeliver positive impact on the lives and livelihoods of people around theglobe; broaden access to health, water, power, and infrastructure; buildenduring, sustainable, and transformative institutions and market systems toaddress global...

  • Apac Interior Design Lead

    4 weeks ago

    Brisbane, Australia Populous Full time

    Are you currently looking for the **best career move** you’ll ever make? Where you will **directly contribute** to the development of world-leading interior design and **community-defining projects** that bring people together across the entire Asia-Pacific (APAC) region? **About us at Populous** At Populous, our teams **design the places where people...

  • Customer Success Manager Apac

    2 weeks ago

    Brisbane, Australia LeanIX GmbH Full time

    LeanIX APAC is growing rapidly and seeking a Customer Success Manager (f/m/d) with a demonstrated track record of successfully retaining and growing their customer base. This critical role will work closely with all levels within LeanIX as well as key leaders at some of the biggest companies in the APAC region. You will join our small but growing APAC team...

  • Apac Interior Design Lead

    1 week ago

    Brisbane, Queensland, Australia Populous Full time

    Are you currently looking for the best career move you'll ever make? Where you will directly contribute to the development of world-leading interior design and community-defining projects that bring people together across the entire Asia-Pacific (APAC) region?About us at PopulousAt Populous, our teams design the places where people love to be together. We...

  • Apac Interior Design Lead

    1 week ago

    Brisbane, Queensland, Australia Populous Full time

    Are you currently looking for the best career move you'll ever make? Where you will directly contribute to the development of world-leading interior design and community-defining projects that bring people together across the entire Asia-Pacific (APAC) region?About us at PopulousAt Populous, our teams design the places where people love to be together. We...

  • APAC Lead, Order Management, eero

    1 month ago

    Brisbane, Australia Amazon Support Services Pty Ltd Full time

    As APAC Lead on the eero Order Management team, you will be responsible for executing and maintaining eero’s customer and partner order management processes. You will manage communication with eero’s ISP partners and help ensure orders, returns, and invoicing processes are efficient and meet SLAs.We are looking for someone who is passionate about...

  • APAC Lead, Order Management, eero

    3 weeks ago

    Brisbane, Australia Amazon Support Services Pty Ltd Full time

    As APAC Lead on the eero Order Management team, you will be responsible for executing and maintaining eero’s customer and partner order management processes. You will manage communication with eero’s ISP partners and help ensure orders, returns, and invoicing processes are efficient and meet SLAs.We are looking for someone who is passionate about...

  • Human Resources Advisor, Apac

    1 week ago

    Brisbane, Queensland, Australia Palladium Group, Inc. Full time

    Human Resources Advisor, APAC(Parental Leave Cover, 1 Year)Purpose of Position:The Asia Pacific (APAC) Palladium corporate team drives and delivers projects for the APAC region as part of Palladium's global strategic initiatives and purpose around "Catalysing an enriched future for all".The Senior Associate, Human Resources plays a vital role in supporting...

  • APAC Lead, Order Management, eero

    1 week ago

    Brisbane, Queensland, Australia Amazon Full time

    As APAC Lead on the eero Order Management team, you will be responsible for executing and maintaining eero's customer and partner order management processes. You will manage communication with eero's ISP partners and help ensure orders, returns, and invoicing processes are efficient and meet SLAs.We are looking for someone who is passionate about supporting...