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Front Office Coordinator Melbourne, Vic

4 months ago

Melbourne, Australia Bupa Dental Care Full time

**Posted** 17/03/2023

**Job Number** 11410

**Full/Part** Full Time

**Posting End Date** 07/04/2023

If you’re looking for a meaningful, local job that’s changing people’s health for the better - look no further. A career with us at **D-Spa **is more than just a job. It's an opportunity to make a real difference in the lives of our customers and community.

With ongoing training and support provided, we would like to hear from passionate, dedicated and customer centric Dental Receptionist interested in working on a full time basis.

In all our practice support roles, you’ll help to keep everything running to plan so that our clinicians are free to focus on looking after our patients. We believe that you’ll be a pivotal part of the team, so we’ll give you all the support, training and development you need to thrive.

**The Heart of the Role**:

- Meeting and greeting patients, providing a great first impression
- Booking and amending appointments, answering the phone, updating patient records
- Supporting the Practice Manager and clinical team with the smooth running of the practice
- Making patients aware of dental services and offers
- Handling payments
- Accessing sensitive information whilst maintaining patient confidentiality

**What you'll bring**:

- Ability to keep calm and professional in a fast-paced environment
- Previous administration or reception experience
- Personable, positive and enthusiastic with a great customer focus
- Efficient with Microsoft Word and Outlook
- Strong communication and organisation skills
- Bilingual in English and Mandarin preferred

**Benefits of joining D-Spa**:

- Paid parental leave
- Reward and recognition programs
- Well designed and fitted out practices with the latest equipment/technology for great patient care and experience
- Networking opportunities across the business and with peers
- Salary sacrifice policy
- Access to benefits such as HI discount, optical discount, pet and travel insurance discounts, etc
- Set remuneration bands with regular performance discussions and remuneration reviews

**How to apply**:
Our people are at the heart of everything we do, because we care. We have created environments where people can look forward to coming to work, feel empowered and benefit from working collaboratively with brilliant & talented experts.

**If you are interested in this opportunity, click now, and 'Apply'.