Administration Assistant

3 weeks ago

Parkville, Australia University of Melbourne Full time

**Job no**: 0055882
**Location**:Parkville
**Role type**:Full-time; Continuing
**Department**:Student and Scholarly Services
**Salary**: UOM 4 - $76,161 - $80,830 p.a. plus 17% super
- Contribute to the effective and professional operation of the Health Service
- Showcase your exceptional customer service skills
- Brilliant staff benefits and work environment

**About the Role**

You will undertake a range of administrative tasks including the provision of medical reception support, maintenance of the patient database and medical records, financial management as well as general administrative support.

Your responsibilities will include:

- Responding to individuals presenting to the front counter of the Health Service, including responding to emergencies and triaging
- Processing cash, credit card and EFTPOS payments from patients
- Managing financial processes such as bank reconciliations, data entry into Themis, control of the debtors list, batching and direct billing
- Undertaking infection control measures as required

**Who we are looking for**
You will have the capability to function effectively as part of a small team, with good communication and negotiation skills and the ability to communicate with a wide range of people in a sensitive and empathic manner. You will also have strong problem-solving and negotiation skills to enable the resolution of counter enquiries.

You will also have:

- Experience as an Administrative Assistant, preferably in a medical practice using a computerised appointment and medical management software package
- Demonstrated ability to display initiative, and care and respect for colleagues
- Sound knowledge of Microsoft Word, Excel and Microsoft Outlook
- Capacity to manage sensitive material in a responsible and professional manner

You must be flexible around work hours, as opening hours and shifts will vary. You may be required to occasionally travel to other campuses to provide administrative support to the clinical team whilst they provide services offsite.

For further information regarding responsibilities and requirements please refer to the attached PD.

**Please note: Visa sponsorship is not available for this position**. This role requires current valid work rights for Australia.**

**Your new team **-** Student and Scholarly Services - Health Service**

Student and Scholarly Services provides student administration and services from recruitment and point of enquiry to graduation. This team also delivers wellbeing and scholarly services to students and staff.
The Health Service is a general practice specifically for staff, students and families of students of the University of Melbourne. The Health Service operates as a unit of Wellbeing Services which is a department comprising of a suite of services tailored to the needs of the university community.

**What we offer you**

In addition, we offer the opportunity to be part of a vibrant community and enjoy a range of benefits including generous leave provisions, salary packaging, health and well-being services, and discounts on graduate courses. For more information check out our benefits page

**The University of Melbourne**

We’re tightly connected with the community, both at home and abroad. We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website and stay connected with our stories and people on LinkedIn.

**Be yourself**

The University of Melbourne values the unique backgrounds, experiences, and contributions that each person brings to our community and welcomes and celebrates diversity. First Nations people, those identifying as LGBTQIA+, parents, carers, people of all ages, abilities, and genders, and people of diverse ethnicity, nationality, and faith are encouraged to apply. Our aim is to create a workforce that reflects the diversity of the community in which we live. For more information please visit our Diversity and Inclusion page.

**Aboriginal and Torres Strait Islander Applicants**

We aspire to be the University of choice for Indigenous Australians, with unprecedented investment to attract, nurture, and retain Aboriginal and Torres Strait Islander students and staff. Tangible support through a range of programs and initiatives will ensure that you personally succeed and flourish while at the University of Melbourne.

**Join Us**
- **Resume**:

- **Cover Letter outlining your interest and experience**

**Please note that you are **not required** to respond to the selection criteria in the.**

**If you have any particular questions regarding the job please follow the contact details listed on the.**

**Advertised**: 12 Apr 2024 12:05 AM AUS Eastern Standard Time

**Applications close**: 28 Apr 2024 11:55 PM AUS Eastern Standard Time

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