Assertive Outreach Case Worker

2 weeks ago

Newcastle, Australia St Vincent de Paul Society Full time

**Job No**:
**VIN3126**
***

**Location**:
**Newcastle**

**:

- **SCHCADS Award: $77k - 84k + super + salary packaging**:

- **Max-term Contract until 30 Jun 2026 (in line with current funding)**:

- **Not-for-profit salary packaging tax free benefits, increasing your take home pay**:

- **Learning & Development programs to enhance and grow your career across a range of services.**

The St Vincent de Paul Society is a leading provider of community support services, whose values it is to shape a more just and compassionate society.
- We believe our employees are key to our success and offer Learning and Development programs to enhance and grow your career across a range of teams and services. Our employees are recognised for their achievements and offered promotional opportunities on a meritocracy basis within a collegiate and values driven team environment and culture._

**The Role**:
We are seeking a motivated Case Worker to join a small but dedicated team of outreach case workers. Dynamic role providing trauma-informed & therapeutic support to people experiencing homelessness. The support you provide will be crucial in helping people stabilise and sustain their accommodation.

**Your responsibilities**:

- Case manage persons who are accommodated to ensure their accommodation remains stable.
- Undertake home visits with clients located in temporary, transitional or permanent accommodation
- Conduct assertive outreach patrols and provide support within the local government area.
- Provide client support with a respectful, non-judgemental, and inclusive attitude and manner whilst maintaining client confidentiality.
- Using relevant guidelines develop case plans with the clients, provide ongoing support to achieve and monitor the case plan.
- Attend to the primary needs of clients and maintain client records/case notes, both electronic and handwritten.
- Meeting service targets as required by the manager, Society and/or external agencies.

**To be successful, you will need**:

- Minimum TAFE Certificate IV or currently undertaking tertiary study, in welfare or related field
- Previous experience providing support to marginalised and vulnerable people support to homeless persons
- Demonstrated knowledge/experience of issues relating to homelessness, family breakdown, mental illness, drug/alcohol, gambling addictions.
- Demonstrated awareness of appropriate local community support services for homeless clients, including government agencies and NGO’s, and the capacity to build and maintain strong relationships with such service providers
- Excellent written/oral communication skills & sound computer skills
- Ability to work independently and as part of a team.
- Ability to use sound judgement and act appropriately in crisis and emergency situations.
- NSW driver licence - flexibility to travel to meet clients needs.

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