Sales/customer Service Officer

2 weeks ago


Brisbane, Australia KBH Solutions Full time

Salary up to $60K plus Super plus Bonuses $$$
- Hybrid working from Home and Office
- Based in Brisbane CBD with ongoing learning and development

We are currently looking for a Sales and Customer Service Officer to join this great insurance team, handling inbound calls from customers regarding a range of insurance products. No claims processing required, just focus on new business and retention of existing customers.

Based in the Brisbane CBD, this is a hybrid working from home 3 days and office 2 days Monday to Friday 8.30am to 5.00pm. Great team culture, ongoing development, incentives and also, celebrate your birthday with an extra day off

Key Responsibilities include:

- Quote & sell a range of insurance products to new & existing customers.
- Manage administration processes that support the sales & servicing of policies.
- Identify & target the cross-selling of insurance & other commercial services products.
- Maintain & update all records with a high degree of accuracy.
- Comply with excellence-based phone standards process.
- Continue with your development in insurance & supporting commercial services training programs.

About you:

- Strong Sales and/or customer service experience
- Exceptional communication and interpersonal skills
- A drive to succeed and a willingness to learn
- Strong time management and organisational skills
- Ability to work in a fast paced, high-pressured environment
- Ability to build a strong relationship with the client
- Experience Microsoft Office, Excel and Outlook

Contribute to maintaining and growing the membership.



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