Sales/customer Service Officer

2 weeks ago


Brisbane, Queensland, Australia KBH Solutions Full time
Salary up to $60K plus Super plus Bonuses $$$

  • Hybrid working from Home and Office
  • Based in Brisbane CBD with ongoing learning and development


We are currently looking for a Sales and Customer Service Officer to join this great insurance team, handling inbound calls from customers regarding a range of insurance products.

No claims processing required, just focus on new business and retention of existing customers.


Based in the Brisbane CBD, this is a hybrid working from home 3 days and office 2 days Monday to Friday 8.30am to 5.00pm.

Great team culture, ongoing development, incentives and also, celebrate your birthday with an extra day off

Key Responsibilities include:

  • Quote & sell a range of insurance products to new & existing customers.
  • Manage administration processes that support the sales & servicing of policies.
  • Identify & target the crossselling of insurance & other commercial services products.
  • Maintain & update all records with a high degree of accuracy.
  • Comply with excellencebased phone standards process.
  • Continue with your development in insurance & supporting commercial services training programs.

About you:

  • Strong Sales and/or customer service experience
  • Exceptional communication and interpersonal skills
  • A drive to succeed and a willingness to learn
  • Strong time management and organisational skills
  • Ability to work in a fast paced, highpressured environment
  • Ability to build a strong relationship with the client
  • Experience Microsoft Office, Excel and Outlook
Contribute to maintaining and growing the membership.

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