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Sales/customer Service Officer
2 weeks ago
- Hybrid working from Home and Office
- Based in Brisbane CBD with ongoing learning and development
We are currently looking for a Sales and Customer Service Officer to join this great insurance team, handling inbound calls from customers regarding a range of insurance products.
Based in the Brisbane CBD, this is a hybrid working from home 3 days and office 2 days Monday to Friday 8.30am to 5.00pm.
Key Responsibilities include:
- Quote & sell a range of insurance products to new & existing customers.
- Manage administration processes that support the sales & servicing of policies.
- Identify & target the crossselling of insurance & other commercial services products.
- Maintain & update all records with a high degree of accuracy.
- Comply with excellencebased phone standards process.
- Continue with your development in insurance & supporting commercial services training programs.
About you:
- Strong Sales and/or customer service experience
- Exceptional communication and interpersonal skills
- A drive to succeed and a willingness to learn
- Strong time management and organisational skills
- Ability to work in a fast paced, highpressured environment
- Ability to build a strong relationship with the client
- Experience Microsoft Office, Excel and Outlook
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