Desktop Support Analyst

2 weeks ago


Perth, Australia Murdoch University Full time

Continuous, Full Time
- Classification HEW0606 | $80,000 - $86,000 plus 17% employer superannuation contributions
- Salary Packaging opportunities
- Ref: JR100565

About Us

Information Technology Services are a critical partner in delivering innovative technology leadership and delivery excellence in advancing the University’s strategic goals. Providing key services across IT Planning and Governance, Solutions Delivery, and IT Operations; IT services seeks to drive the transformation of a truly innovative digital technology experience in creating a vibrant campus for business, industry, start-ups, health sectors, local and global investors, researchers, students, alumni, and the broader community.

The Role

Through contribution to and maintenance of a comprehensive knowledge base of support and self-help information, you will play a pivotal part in fostering an engaging student experience of which excellence in research and quality education are fundamental.

What you’ll bring to this role
- Relevant tertiary qualification in computing or related field or an equivalent combination of relevant experience and/or education/training.
- High level of customer service in providing technical support and advice.
- Strong understanding of Windows and MacOS and hardware, Active Directory, device management software, Microsoft Office365, Antivirus and software management.

Applicants should refer to the Position Description for further details on the work requirements, duties, skills and experience required for this role. Applicants must have valid work rights.

What you’ll get in return

You will be part of a vibrant and talented team, work in an innovative and lively university community and enjoy the benefits that come with working at Murdoch.

Our people enjoy a lively, natural campus and world-class facilities, as well as a range of benefits including:

- Competitive remuneration
- Paid leave entitlements
- Flexible work arrangements
- Salary packaging options
- Employee Assistance Program
- On Campus Services and Facilities, including a Childcare Centre, Gym, Vet Hospital and Chiropractic Clinic

To Apply
- A cover letter including a statement addressing the selection criteria (with reference to the
- Position Description
)
- Your most recent resume (CV)

Position contact: Glen Ruane, Manager Campus Technologies,

Closing date: 28/04/2023 (11:59pm AWST)

The University reserves the right to withdraw this advertisement at any time.



  • Perth, Australia Georgiou Full time

    **Desktop Support Analyst** **Desktop Support Analyst** Due to continued growth ac_r_oss Australia, Georgiou is seeking an experienced Desktop Support Analyst to join our IT Team. For 45 years, Georgiou has grown to be a leading national building and civil engineering company and we pride ourselves on being 'the best people to work with'. The thing about...


  • Perth, Australia Commonwealth Bank of Australia Full time

    Desktop Support Analyst **See yourself in our team** Bankwest's Technology & Transformation Division develops and executes all technical change within the organisation; ensuring the strategic leverage of technology to deliver the Bankwest strategy. With the largest IT function in Western Australia, the Division works on a wide variety of technologies and...

  • Desktop Analyst

    4 weeks ago


    Perth, Australia people2people Full time

    **The company** This global law firm with a reputation of excellence are seeking a desktop analyst to join their close-knit team in Perth. **The role will see you**: - Assisting with installations - Diagnosing and troubleshooting - On site support **About you**: - Excellent customer service - Demonstrated experience in a similar role - Previous help...


  • Perth, Western Australia Randstad Australia Full time

    Responsibilities:Aid in the development of a new workstation specification to support the transfer of operations and critical business functions.Assess suitability of IT and OT solutions for new workstations and where require promote new or novel solutions where required.Develop a concise Bill of Materials (BOM) to support the relocation.Aid in the install...


  • Perth, Australia Lynas Corporation Full time

    Lynas Rare Earths is an established ethical and environmentally responsible producer of rare earth materials, we are the world’s only significant producer of separated rare earth materials outside of China. Our rare earths deposit is one of the highest-grade Rare-Earth deposits in the world, boasting a mine life of 20+ years. The Rare Earths are mined and...


  • Perth, Australia EIL Global Full time

    Greetings from EIL Global, We are EIL Global, a company providing IT services in Asia Pacific and EMEA across various technologies such as desktops, Servers, networks and data centre technologies. We are headquartered in Adelaide, Australia and have clients and offices across Asia Pacific & EMEA locations. Currently, we are looking for local...


  • Perth, Australia Talent International Full time

    Position Overview: As a Contract ICT Desktop Support Officer, you will be responsible for providing service desk and in-person support to our users, ensuring the smooth operation of their end user computing devices. You will troubleshoot issues, manage and deploy computing devices, assign licensing and software installations, and troubleshoot services such...


  • Perth, Australia EIL Global Full time

    Greetings from EIL Global, We are EIL Global, a company providing IT services in Asia Pacific and EMEA across various technologies such as desktops, Servers, networks and data centre technologies. We are headquartered in Adelaide, Australia and have clients and offices across Asia Pacific & EMEA locations. Currently, we are looking for local...


  • Perth, Australia Axiom Technologies Full time

    We are looking for the capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organisations desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. **IT Skills and Experience** - Desired Experience: - Computer...


  • Perth, Australia Hemmersbach Full time

    Your skills Diagnosing, troubleshooting and resolving hardware, software & operating system issues Installation of computer hardware and peripherals Active Directory Users and Computers Software and OS deployment using SCCM or other deployment technologies Mobile Devices and Networking Your Tasks A Deskside Support Analyst is required...


  • Perth Airport, Australia Arc Infrastructure Full time

    Closing Date: 18/08/2023 Job Type: Contract Location: Perth Airport Job Category: IT Arc Infrastructure manages and develops transport infrastructure assets that support growth and create jobs in WA. Rail is at the heart of our business, and the 5,500km rail network is the backbone of freight transport in Western Australia from the diverse Midwest across...


  • Perth, Australia Compass Group Full time

    **_Compass Group is the global market leader in providing food and a range of support services to customers in the workplace, schools and colleges, hospitals, at leisure and in remote environments. We operate in over 50 countries, employ over 508,000 people, and are a recognised top 10 employer worldwide._** This is your opportunity to develop within a...


  • Perth, Australia Housing Industry Association Full time

    Work for a leading National Association Professional, supportive team environment Permanent Full-Time role The organisation The Housing Industry Association is Australia's peak private sector building industry body, representing builders, trade contractors, manufacturers, suppliers and related industry participants. As a national industry organisation,...

  • Desktop Resource

    4 weeks ago


    Perth, Australia Finite Full time

    Location: - Perth- Job Type: - Contract- Specialisation: - Help Desk & IT Support- Salary: - Negotiable- Reference: - CR/025276_1708650594- Contact: - Katie Griffin- **To be successful for this role you must meet the below skills** **Key Duties** - Provides IT desktop, mobile and customer support services to assist personnel in the efficient use of...

  • Desktop Assessor

    4 weeks ago


    Perth, Australia Suncorp Group Full time

    Are you a customer-focused individual with experience in property damage assessment? If so, we're looking for you! Our Home Claims Assessors are a key part of our business ensuring we are there for our customers when they need us the most. These roles rarely come up (there is a reason our Assessors have a long tenure) and we pride ourselves on having a...

  • IT Support Analyst

    5 days ago


    Perth, Australia HNZ Global Full time

    **IT Support Analyst** PHI AVIATION: TRUSTED PARTNER. INDUSTRY LEADER. - Based in Perth - Full time, permanent role - Work for a global helicopter services provider Known industry-wide for our relentless pursuit of safe and reliable helicopter transportation, PHI takes on some of the most challenging assignments in aviation to deliver high quality support...


  • Perth, Australia Kinetic IT Full time

    **Job no**: OCREQ0020390 **Employment type**: Full Time **Location**: Perth **Categories**: Data & Analytics - **12 month fixed-term contract**: - **Perth CBD location with easy access to Elizabeth Quay station**: - **Career development and training opportunities** **About us**: Kinetic IT is a leading Australian-owned IT service provider focussed on...


  • Perth, Australia Axiom Technologies Full time

    Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the...

  • IT Support Analyst

    4 days ago


    Perth, Australia NES Fircroft Full time

    IT Support Analyst – 24/7 Service DeskContract 6 MonthsMining Tier One ClientPerth, CBDOur client, a Tier One Mining Operator, is looking for a new IT Support Analyst to support the business and process critical systems. This role represents the front-line support for the business at a global scale, acting as the single point of engagement and business...

  • IT Support Analyst

    4 weeks ago


    Perth, Australia AC3 Full time

    Must be located in WA - WFH mostly & Visit Client sites - ASAP start - **Join an expanding IT Services Provider growing its activity on the Western Australian market**: - **Long standing organisation with a young and passionate team**: - **Work mostly remotely and visit client sites from time to time**: - **$65,000+super per annum**: - **ASAP...