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Manager Fraud Prevention and Detection

2 months ago

Melbourne, Australia NAB - National Australia Bank Full time

**Work type**: Permanent Full time
**Pay Level**: Group 4
**Reports to**: Josie Francese
**View Role purpose statement**
- **Use your expertise to drive positive outcomes for our customers**:

- **Be recognised as an expert in your field, offering direction and support to the business.**:

- **Make your impact in a highly engaged team**

**It’s more than a career at NAB. It’s about more opportunity, more moments to make a difference and more focus on you.**

Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth to us, you’ll be recognised and rewarded for your contribution in return. You’ll have our support to excel for our customers, deliver positive change for our communities and grow your career.

It’s a good time to see what more you can find at NAB as a Manager.

**The role**:
You are responsible for leading a team of fraud experts, analytics development, management of fraud, management of business rules/models, policies, procedures and supporting initiatives being driven by the fraud delivery program of work. The fraud delivery program of work and initiatives span across one or more business units to enable NAB in achieving its overall goals.

**Your opportunity**
- Provide the opportunity to connect data and insights that will drive current and future value to Group Investigations & Fraud.
- As a portfolio leader this role has the broader responsibility to work collaboratively across the NAB group, bringing intelligence and strategic thinking in ensuring the right information is brought to the business at the right time, which contributes to the proactive forward-looking business lens**.**

**The role and Day to day will include**:

- Deliver strong leadership by providing development opportunities, coaching, training and drive a high performing team with outcomes that align to the Group Investigations & Fraud and NAB’s overall strategy
- Build an inclusive team that respects the values, experiences, and perspective of others
- Leverage relevant information to collaborate with stakeholders to create prevention and detection strategies that meet business outcomes
- Ensure the ongoing management of prevention and detection current capabilities and systems ensuring relevant data feeds are enhanced to identify continuous threats
- Continue to make improvements to the portfolios control environment at NAB
- Adhere to NAB governance processes and procedures ensuring model assessments, control assessments, compliance learning and risk assessments are conducted ensuring NAB & Customer losses are mitigated
- Provide ongoing support Financial Crime Risk Mitigation’s wider teams including teams across Group Investigations & Fraud

**What you will bring**:

- Proven strong leadership skills with an emphasis on building new capabilities and evolving existing capabilities
- Extensive years’ experience in external/internal fraud
- Ability to take a customer driven approach and think outside the square
- Strong communication and negotiation skills (written & verbal)
- Ability to influence change
- Excellent problem solving and analytical skills
- A good understanding of the Group Investigations & Fraud business, sound business acumen and judgement; ability to see and communicate challenges in business terms and the ability to understand and deliver value to the business
- A tertiary qualification for relevant industry experience
- Extensive understanding of data analytics, data modelling, data strategies and sound technical experience
- Proven experience in working with data to translate quantitative and qualitative information to achieve outcomes

Make a difference through your work

At NAB, we work together to deliver exceptional outcomes that exceed our customers’ expectations. We are an ASX listed organisation that has been serving Australian communities for more than 160 years. We are investing in positive change and our work changes the future of banking. Our colleagues have an impact far beyond work, and you’ll be part of a team that is helping to solve some of society’s biggest challenges.

**A diverse and inclusive workplace works better for everyone**

We know that our people make us who we are. That's why we have built a culture of respect - where everyone feels valued and appreciated for being their true authentic selves at NAB. With our focus on inclusion and diversity, and in partnership with our Employee Resource Groups, NAB is a place where First Nations colleagues, colleagues of all genders, sexualities and ages, carers and colleagues with disability, and colleagues from all cultures, races and religions have the opportunity to thrive, connect and grow.

We are intent on providing an environment where you can work your way. Ask about our many flexible work options and please let us know if we can provide any adjustments throughout the recruitment process.

**More focus on you**

We are committed to delivering a positive experience for

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