Coordinator - International Agent Administration

3 weeks ago

Brisbane, Australia Central Queensland University Full time

**About this Opportunity**:

- Continuing Full Time
- International Directorate
- CQUniversity Brisbane, Melbourne or Sydney
- Higher Education Worker Level 6
- Total Remuneration $99,224 to $106,865 pa (including salary of $83,846 to $90,303 plus 17% superannuation and leave loading)

**Join an organisation with an unbreakable belief that quality education, training and research should be available to everyone - regardless of background, location or life circumstances.**

**Working at CQUniversity**:
The International Directorate is responsible for the creation and execution of the University’s Internationalisation Plan, influencing the international student experience and the international agenda across CQUniversity. This involves but is not limited to, course and market development, coordinating the mobility of domestic students to study overseas, and meeting recruitment targets set for new to university international students. To deliver these critical services, the Directorate works collaboratively with the Global Brand & Marketing Directorate, the Digital Services Directorate, the Tertiary Education Division, and the Research Division. The successful person will be required to liaise with other teams within the International Directorate including the International Recruitment team.

This position will be responsible for the coordination and implementation of international education agent framework for CQUniversity and be responsible for providing administrative support for agent contracts, financial payments and identifying and resolving system related hold-ups, by liaising effectively with the University’s Digital services team.

A primary focus will ensure compliant agent management practices are adhered to, and all agent management processes meets with relevant legislative and audit requirements, whilst continuing to develop positive relationships with key stakeholders such as education agents, prospective students, and other key influencers. This is an amazing opportunity to join CQUniversity, creating a real difference.

**Position Requirements**:

- Under the broad direction of Deputy Director International Operations and Manager International Compliance, coordinate the implementation of the agent management framework for the University.
- Collaborate and liaise with relevant stakeholders within the University including the International Sales and Recruitment team to ensure the agent performance review/audit is undertaken and recorded in a timely manner to identify areas of concern with agent performance and maintaining compliance with relevant legislative requirements.
- Analyse the findings from the regular agent management audits and provide recommendations to senior management in relation to agent performance and management.
- Coordinate the administration of international education agent contracts including but not limited to:

- issuing and maintaining all international agent agreements, including renewals and terminations for the University under the direction of the International Recruitment team,
- creating and updating of Education agent details in all databases at the University (including updates to Australian Government database PRISMS)
- Maintaining a specialist knowledge of relevant legislation or compliance relating to ESOS Act and National Code where applicable.

**Applications Close**:11:59pm,WEdnesday 03 May 2023

**Job Requisition ID**:3161

**Contact Details**:
Meenu Issar

+61 7 32951197

CQUniversity is an equal opportunity employer and welcomes diversity in the workplace. Aboriginal and Torres Strait Islander people, and CQUniversity’s domestic and international student graduates with post-study work rights are encouraged to apply.

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