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Digital Solutions Analyst

4 months ago

Mascot, Australia Cox Purtell Staffing Services Full time

**Contract Type**:
Full Time

**Location**:
Mascot - New South Wales

**Industry**:
**Contact Name**:
June Bermudez

**Contact Phone**:
0292203400

**Date Published**:
24-Nov-2023

**Who We Are**:
Cox Purtell, in partnership with a prominent medical aesthetics business, is looking for a Digital Solutions Analyst, to develop and support the digital environment and transformation projects. The goal of the company is to support individuals worldwide in living, feeling, and looking their best lives, however they may define that. The product line includes skincare products, technology, and injectables with clinical validation that are designed to meet each patient's unique needs while upholding the highest standards of efficacy and safety.

**What You DO**:
**Drive Digitization**: Take the lead in advancing digitization efforts across the company, evaluating new software, and integrating cutting-edge solutions.

**Global and Vendor Relationships**: Manage the relationships between our global teams, local units, and vendors, ensuring a seamless flow of information and resources.

**Strategy Coordination and Implementation**: Work closely with stakeholders to coordinate and implement strategies that align with our global objectives.

**Salesforce CRM**: Be the point person for our Salesforce CRM, exploring ways to reduce dependencies and enhance its functionality.

**Salesforce Administration**: Serve as a Salesforce administrator, even if it's in a lightweight capacity, to ensure the CRM runs smoothly.

**IT Support**: Occasionally provide some level of IT support to the business, including issuing laptops and mobile devices, predominantly handling lightweight tasks.

**Regional Team Liaison**: Act as a go-between for the regional teams, facilitating technical discussions and driving implementation and changes.

**Requirements Gathering**: Collaborate with stakeholders to gather and define technical requirements.

**Who You Are**:
Experience in Project Management and/or a CRM Administrator
Familiarity with the technologies and tools relevant to the digitalization project, such as cloud computing, IoT, data analytics, and cybersecurity.

**Change Management**: Guiding teams and stakeholders through the process of change brought about by digitalization.

**Change Leadership**: Guiding teams and stakeholders through the process of change brought about by digitalization.
Understanding and utilization of Salesforce Einstein AI capabilities for predictive analytics and automation.
Strong oral, written, and interpersonal skills to develop and maintain internal and external stakeholder relationships, to problem-solve, and to negotiate.
Excellent time management skills with the capacity to manage multiple and competing deadlines.
Knowledgeable on Networking concepts and supports.

**Good to Have**:
**Being any of the following is a plus**: Salesforce Certified Administrator, Salesforce Certified Developer, or Salesforce Certified Solution Architect

**Experience with any of the following**: HTML5, ASP.Net, CSS, JavaScript
Experience working in Agile development environments, understanding of user stories, sprints, and backlog management.
Understanding of Sales Cloud or Service Cloud implementations, including knowledge of specific features and functionality.
Experience developing solutions using low code/no code platforms (Power apps a plus)
What To DO