Account Manager

3 weeks ago


Sydney, Australia Aveva Full time

AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals and minerals - safely, efficiently and more sustainably.

We’re the first software business in the world to have our sustainability targets validated by the SBTi, and we’ve been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We’ve also recently been named as one of the world’s most innovative companies.

AVEVA is hiring an Account Manager, reporting to the Pacific Sales Manager, the Sales Account Manager role is to facilitate a sales of the AVEVA platform across the growth customer base.

**Responsibilities**:
- Build and execute compelling account plans, incorporating fundamental enterprise software sales strategies that can be mobilised operationally to deliver accurate sales forecasts for SaaS and OnPrem solutions.- Establish and drive trusted customer relationships and ensure timely escalation of issues through to resolution.- Build a virtual team incorporating both the internal Aveva ecosystem and Customer to enable the collaborative pursuit of new or growth opportunities.- Develop a positive Aveva ecosystem culture to motivate co-workers across Pre-Sales Marketing, Legal, Finance, Business Operations, Contracts and Licensing, Customer Success and Technical Support, to meet individual and collective sales goals.- Leverage AVEVA global alliances and local partner relationships to expand and positively influence the purchase of the Operations solutions and services.- Provide assistance to the AVEVA sales team related to global accounts that may exist in the territory.- Excel at written and verbal sales presentations addressing the business needs of the customer to propose technology-based SaaS and OnPrem solutions.

Qualifications:
- Higher Education degree or certification required - Engineering, Technology, Sales and Marketing or related field is a plus- Proven direct sales experience, including building relationships with and selling to the enterprise level (calling on VP Operations, CTO, CIO and other Executives)- SaaS software and automation background preferred- Successful track record of selling complex, high value software and product agreements- Experience selling into the Utilities, Energy, Process, Pharma, Food and Beverage, Discrete or Transportation preferred- Excellent communicator, capable of maintaining internal and external relationships as needed to cover multinational clients including the AVEVA Account Managers responsible for the local sites- Must be customer-focused, willing to learn- Motivated by results and ultimately long-term customer satisfaction- Ability to travel to customer sites is required- Essential traits for success are those of being an outgoing, ambitious, self-directed, well-organized, autonomous type of individual- Proven examples of working together on teams to be successful, rather than only being an individual contributor- Good communication skills [written, verbal, and listening], personal tact and diplomacy, and excellent problem-solving skills are mandatory- Local language plus English understanding are required- A demonstrated knowledge, interest, and skill in the use of Information Technology within the process and automation industry domain, typically derived from employment or consulting.

AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.

Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.


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