Customer Service Officer
7 days ago
Customer Service Officer required to efficiently provide advice and information for the Energisation division, to both internal & external customers
PERSOLKELLY acknowledges the Whadjuk Noongar people on whose land we live, work and play. Our greatest respect to Elders past, present and emerging for their knowledge, insight and connection to Land.
**Customer Service Officer - **Energisation**
***
PERSOLKELLY is one of the largest recruitment companies in Asia Pacific, spanning over 50 offices across 13 markets, including: Australia (8 offices), China, Hong Kong, India, Indonesia, Korea, Malaysia, New Zealand, Philippines, Singapore, Taiwan, Thailand and Vietnam.
A State Government owned organisation have asked us for assistance in finding an experienced Customer Service Officer to assist in handling their Energisation calls and specialised queries. As the Customer Service Officer, you will be required to provide efficient first point of contact customer service advice and information to both internal & external customers to ensure agreed SLA targets are met using various corporate systems.
**The Role**
You will be required to:
- Efficiently handle the Energisation calls and specialised queries, resolving them in a timely manner and escalating where required.
- Resolve problematic exception reports to enable electrical contractor's notices to reach fluidity to the end system, for inspection ratio's fruition.
- Create, calculate quotes, invoices and payments received for Western power services -Tiger tails, Multi Meters and Unmetered supplies. liaising with Designers and processing through to the construction team's event.
- Assist in identifying continuous improvement and innovation within the team
- Share technical knowledge and information
- Develop and improve own personal effectiveness
- Take Fault calls monthly for an hour, to give assistance for any future storms or catastrophes of power outages, where help is needed.
- Ensure knowledge is kept up to date to be able to take and respond to Energisation and fault calls where required
**Role Requirements**
- Effective call handling skills and telephone manner
- Excellent verbal and written communication and organisational skills
- Good time management and ability to prioritise.
- Computer literate, able to quickly grasp the use of different systems
- Partake in area Emergency Response strategies to deal with Fault Calls
***
**Who are we**
At PERSOLKELLY, our passion is - and always has been - putting you first.
We propel our people forward by supporting their careers in fresh ways, backed by our expertise and capability.
We're committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experience and perspectives.
We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.
**So it's over to you. If you would like to join our team, please APPLY now.**
**To learn more about working with PERSOLKELLY, we encourage you to visit our website.
-
Field Service Officer
1 week ago
Perth, Australia Service Stream Full timePrimary Location Perth - WA Job Description Summary An exciting opportunity exists for highly motivated, flexible and reliable individuals to join our team as a Casual Field Service Officer. About the Role The role of Field Service Officer is responsible for data collection duties from commercial and domestic properties across the Perth Metro area under...
-
Customer Service Officer
1 week ago
Perth, Australia Chandler Macleod Full timeOur client is an ASX listed company with a base north of the city. They are growing by acquisition and seeking some new team members for their dynamic customer service team. These are permanent roles and you will gain full training and product knowledge. This is a hybrid working environment that will see you working from home two days per week once the...
-
Customer Service Officer
2 weeks ago
Perth, Australia Pearl Recruitment Group Full time**Customer Service Officer** **Permanent, Full-Time** **East Perth Location** **Monday to Friday, 8.30 AM - 5 PM** **$60,000-$70,000 + Penalties (pending experience)** Our client is a leading retailer for mechanical equipment and accessories based in East Perth. They are WA owned and operated and have a presence Australia wide. Due to rapid growth, they...
-
Customer Service Officer
2 weeks ago
Perth, Australia Embodied Full timeExciting opportunity to utilise your excellent customer service knowledge whilst becoming a pivotal part of the companies winning culture. We are seeking a full-time Customer Service Officer based in the Freemantle region. - Due to an internal promotion, the role of Customer Service Officer has become available for a dedicated professional who takes pride in...
-
Customer Service Officer
2 weeks ago
Perth, Australia PERSOLKELLY Full timeNationally renowned Manufacturing organisation to find an experienced Customer Service Officer to join their team in Spearwood on a temporary basis. **Customer Service** PERSOLKELLY is one of Australia's largest and longest serving recruitment providers. Delivering both quality temporary and permanent options, we specialise in the recruitment of...
-
customer service officer
2 weeks ago
Perth, Western Australia Randstad Full timeMultiple roles availableRole Details :Casual Temporary 6 months + potential to extend for the right candidate Monday to Friday, 38hrs week$39.80ph + superLocated in the Eastern Suburbs, free parking on siteWe are looking for a customer-focused and detail-oriented individuals to join our clients team as a Customer Service Officer. In this diverse role, you...
-
Customer Service Officer
4 days ago
Perth, Western Australia Justice Full timeJoin to apply for the Customer Service Officer role at Department of JusticeSalary: Level 2, $73,954 - $79,292 p.a plus 11.5% superannuation (PSCA 2024)Position number: Pool Ref 219305Work type: Fixed Term - Full Time, Fixed Term - Part Time, Permanent - Full Time, Permanent - Part TimeLocation: Perth CBD and MetroClosing date: 2025-03-18 4:30 PM...
-
Customer Service Officer
6 days ago
Perth Airport, Australia Community Vision Full timeWork with a growing NFP organisation setting new standards - Opportunity to contribute to drive customer satisfaction - Generous Salary Packaging benefits. **At Community Vision** our main goal is to enrich lives through care and inclusion, and we are not afraid to push the limits to do so. In fact, you could say we are a little different from your regular...
-
Customer Service Officer
4 days ago
Perth, Australia Embodied Full timeExciting opportunity to utilise your excellent customer service knowledge whilst becoming a pivotal part of the companies winning culture. We are seeking a full-time Customer Service Officer based in the Fremantle region. Duties will include: - Assisting clients with queries relating to their existing or new sales orders - Working closely with the...
-
Customer Service Officers
2 weeks ago
Perth, Australia Cash Converters Full timeCash Converters is Australia’s largest second-hand retailer with affordable personal finance solutions, giving our customers the freedom of choice. **We are** - Real people who are passionate and proud - Caring and respectful; and - Tenacious problem solvers We are currently looking for Customer Service Officers to join us in our Perth CBD Head Office...
-
Customer Service Officers
5 days ago
Perth, Australia Labourforce Full timeLarge national Company - Numerous positions available Our longstanding National Client is looking for an Experienced Customer Service Officers. To provide outstanding Customer Service for all their customers. Our client is located in the Eastern Suburbs of Perth. Experiencing significant growth within their field. **_TO BE CONSIDERED FOR THIS ROLE WE ARE...
-
Customer Service Officer
5 days ago
Perth, Australia Programmed Full timeOur client based in Canning Vale, is seeking a committed Customer service / admin superstar to join their busy team for an ongoing assignment. **Customer Service** PERSOLKELLY is one of Australia's largest and longest serving recruitment providers. Delivering both quality temporary and permanent options, we specialise in the recruitment of Professional,...
-
Customer Service Officer
2 weeks ago
Perth, Australia Lotus People Full timeCustomer Service Officer - Temporary - Bibra Lake - Circa $32 p/h + Super - Immediate Start Are you a customer service superstar looking for an exciting role with an industry-leading company? Lotus People are looking for a passionate and dynamic individual to join our client's customer service department (not a call centre!) in Bibra Lake. Key...
-
Customer Service Officer
2 weeks ago
Perth, Australia SMS Professional Full timeWell Established Business - Career Progression Opportunities - Flexible Start Times SMS Professional has joined forces with a leader in their field who seeks an experienced and motivated Customer Service Officer to join their team located in the Industrial hub, north side of Perth. Experience in packaging or manufacturing is highly desirable. Duties...
-
Customer Service Officer
5 days ago
Perth, Australia Cash Converters Full timeCash Converters is Australia’s largest second-hand retailer with affordable personal finance solutions, giving our customers the freedom of choice. **We are** - Real people who are passionate and proud - Caring and respectful; and - Tenacious problem solvers We are currently looking for Customer Service Officers to join us in our Perth CBD Head Office...
-
Customer Service Officer
4 days ago
Perth, Western Australia VenuesWest Full timePosition number: Pool Ref 219305Work type: Fixed Term - Full Time, Fixed Term - Part Time, Permanent - Full Time, Permanent - Part TimeLocation: Perth CBD and MetroThis recruitment pool will run for a period of twelve months and may be used to fill fixed-term vacancies that arise in various Perth and metropolitan locations, with the possibility of extension...
-
Customer Service Officer
6 days ago
Perth, Australia PERSOLKELLY Full timeWe are working closely with our Osborne Park based client; a leading provider in medical services to find a quick learning, tech savvy customer service officer to join their growing team. These roles are high volume and fast paced and require someone with great people skills and empathetic attitude. PERSOLKELLY is one of Australia's largest and longest...
-
Customer Service Officer
7 days ago
Perth, Australia 11 Recruitment Parent Full timeFull-time work from home position - Entry level role with comprehensive initial training + ongoing support - Opportunity to develop and build your NDIS career Our client is a leading NDIS plan management provider who are committed to delivering exceptional customer service and maintaining positive relationships with their clients and providers. There is a...
-
Customer Service Officer
1 week ago
Perth, Australia Sika Corporation Full timeWe are currently seeking a motivated - **Customer Services Officer **to join our Customer Service team in - **WA.** This is a dynamic and fast paced role that will have you liaising with Internal and External customers and working closely with our Sales Representatives. - Product training will be provided.- Retail Customer Service applicants are welcome to...
-
Customer Service Officer
7 days ago
Perth, Australia Perth Recruitment Services Pty Ltd Full timePerth Recruitment Services are urgently seeking a **Customer Service Officer **for our client, a Local Council in the Eastern Suburbs. This role is a 6 month temporary position (with the possibility of extension) working Monday - Friday, up to 38 hours a week. **To be considered for this position**: - Previous front-line experience. - Strong administration...