Sales Administrator

2 weeks ago


Melbourne Northern Suburbs, Australia Horner Recruitment Full time

Supportive team environment
- Base salary + bonus
- Opportunity for upskilling

**Your new company**:
We are an established industry leader in an Industrial Products segment of the Australian market who service Local Councils, Road Authorities, Water, Electricity and Gas Utilities, Telecommunications Infrastructure Providers, along with a range of other specialist segments. Our excellent product range has seen us succeed by protecting workers, lowering costs, and reducing environmental impact by shifting to polymer composite pit lids, access covers, walkways, ramps and grates.

We have a clear growth plan, a well-established client base and a deep understanding that taking a buyer-centric approach, enabled by great marketing, are some of the keys to success.

With a well-established and integrated customer support team, all we need is one extra ingredient, and that is YOU

**Your new role**:
As an administration all-rounder, your role is to support our Executive, Business Development Managers and Marketing Team to drive deeper relationships with our customers and achieve natural and sustainable growth in our business.
- Duties and responsibilities:_
- Process customer orders
- Issuing invoices
- Arrange, coordinate and monitor customer deliveries
- Work closely with the sales team to ensure customer satisfaction
- Preparation of quarterly quantitative and qualitative Non-Conformance Reports to identify issues, trends and solutions
- Oversee stock levels, report on inventory and place orders as required
- Office maintenance including ordering stationary
- Greeting visitors

**Who are you?**

As an experienced Sales Administrator, you’ve been working collaboratively with a busy sales team and enjoy supporting and celebrating each other’s success.

If you’re tired of being just another number and want to join a close-knit team of high performers, have a supportive culture, be engaged and strive for success - then working for Terra Firma is your perfect next step.
- Your skills consist of:_
- Strong background in Administration
- Previous experience issuing invoices and tracking orders
- A passion for providing excellent customer service
- Experiencing in analysing and improving business processes and systems
- Proven experience using a CRM and proficiency in the Microsoft Office suite
- Excellent communication skills both written and verbal

**Why Terra Firma?**
- Work for an industry leader and one who understands the value of worker safety, environmental protection and efficient project delivery
- Your opinion and initiative will always be heard, valued, and appreciated. We want your contribution and insights
- Training, development, and mentorship - We will train and upskill you as a valuable member of our team
- Great remuneration package with bonuses
- Values-driven team who have significant tenure in the organisation


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