IT Service Desk Administrator

1 week ago

Adelaide Region SA, Australia TeamViewer Full time

Company Description

TeamViewer is a leading global technology company that provides a cutting-edge platform to remotely access, control and support devices of any kind. Our software solutions empower our users and customers to bridge distances and digitalize their processes through seamless connectivity.

Our team is committed to quality and passionately leading the way in the fields of Augmented Reality, Internet of Things and Artificial Intelligence. With over 1.400 employees from more than 80 nationalities in 20+ locations worldwide, we are one global family. We believe that bringing together people from different backgrounds and experiences leads to better, more innovative solutions. One of the keys to our success is our culture, which enables employees to learn, grow, and contribute in meaningful ways.

Are you courageous and want to make an impact? Then join our winning team and help us create a world that works better.

**Job Description**:

- Respond to internal IT tickets raised, providing a prompt service to you TeamViewer colleagues
- Manage basic active directory functions, such as distribution lists and user creation
- Setup, deploy, and support staff in the setup of mobile devices
- Ensure employees have a smooth onboarding experience by assisting with the installation and first-time login of systems (this may include preparing packs to send to remote employees, and offering virtual assistance)
- Assist with procurement of software and hardware from approved suppliers
- Develop and maintain documentation (such as user guides) for our internal knowledge base ‘Confluence’

**Qualifications**:

- Completion of a computer qualification or related discipline
- Advanced knowledge of desktop operating systems, including Windows 10
- Very good knowledge of both iOS and Android mobile device operating systems
- Keen interest in new technology
- Experience in a customer service or support role
- Excellent communication skills, in order to understand staff needs and provide appropriate assistance and solutions
- Genuine willingness to help and assist employees in a friendly manner

Additional Information
- Contract location is **Adelaide, Australia**:

- Modern CBD office, public transport friendly
- Hybrid working arrangement
- Quarterly team events and company-wide celebrations
- Enjoy shared staff lunches, as well as complimentary fruit, tea, and coffee
- Opportunity to attend events including the F1 and Manchester United games
- End-of-trip facilities available including secured bike storage, lockers, and fully equipped changerooms
- Well-being offers and retail discounts available through our building host
- Help us celebrate diversity; our APAC team come from 22 different nationalities

TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.

  • Front Desk Administrator

    1 week ago

    Adelaide Region SA, Australia HAYS Full time

    Exciting new opportunity for a professional Front Desk Administrator in well-established company **Your new company** Your new company are a reputable insurance service provider with over 30 years of specialised experience. They are recognised across Australia for their uncompromising service managing complex claims. Due to their continuous growth, the...

  • Service Desk Analyst

    1 week ago

    Adelaide Region SA, Australia HAYS Full time

    3 Months Contract opportunity for a Service Desk Analyst. Based in the Adelaide CBD. **Your new company** This well-known and reputable organisation is currently dealing with high demand in their service desk and looking to add to their team. **Your new role** - Providing L1 Support including password reset, account setups, printer issues, VPN set up and...

  • Service Desk Analyst

    2 weeks ago

    Adelaide Region SA, Australia HAYS Full time

    6 weeks Contract opportunity for a Service Desk Officer. **Your new company** This well-known and reputable organisation is currently dealing with high demand in their service desk and looking to add to their team. **Your new role** - Providing L1 Support including password reset, account setups, printer issues, VPN set up and more - Contribute to...

  • Front Desk Administration

    2 weeks ago

    Adelaide Region SA, Australia HAYS Full time

    Exciting new opportunity for professional Front Desk Administrator in growing business **Your new company** Located in the Inner Southwestern suburbs, your new company are a privately owned business who provide quality healthcare products and expert advice to the Aged Care, Hospital and NDIS markets. Due to the rapid growth in the market, they are looking...

  • Service Desk Officer

    2 weeks ago

    Adelaide Region SA, Australia HAYS Full time

    6 weeks Contract opportunity for a Service Desk Officer. Based in the Adelaide CBD. **Your new company** *** This well-known organisation has a friendly and supportive culture. They are currently dealing with high demand in their service desk and looking to add to their team. **Your new role** *** - Providing L1 Support including password reset, account...

  • IT Service Desk Analyst

    2 weeks ago

    Adelaide Region SA, Australia HAYS Full time

    6 weeks Contract opportunity for a Service Desk Officer based in Osborne. **Your new company** This well-known and reputable organisation is currently dealing with high demand in their service desk and looking to add to their team. **Your new role** - Providing L1 Support including password reset, account setups, printer issues, VPN set up and more -...

  • Front Desk Administration

    1 week ago

    Adelaide Region SA, Australia HAYS Full time

    New opportunity for professional Administrator in ASX-listed energy company **Your new company** This ASX listed energy company operates from a state-of-the-art office in the Adelaide CBD. A rare opportunity exists for a Corporate Front Desk Administrator to join their high performing team that has mínimal staff turnover. Over the years this organisation...

  • Service Desk Team Lead

    4 weeks ago

    Greater Adelaide SA, Australia Brennan IT Full time

    **Why work for Brennan?** At Brennan, we aim to lead, not follow. One of the ways we do this is through an open diverse culture that values performance, where anyone in the team can bring new ideas to the table and see them thrive. Our people are empowered, unique, considerate, supportive, trusting, and accepting being the cornerstone of the business....

  • Front Desk Administration

    6 days ago

    Adelaide Region SA, Australia HAYS Full time

    New opportunity for Corporate professional in successful company in southern suburbs **Your new company** This market leader delivers solutions for automation and control systems to a broad portfolio of industries Globally and within Australia. A progressive thinking and knowledgeable team provide the clients with adaptable options to enable businesses to...

  • Service Desk Analyst

    4 weeks ago

    Greater Adelaide SA, Australia Brennan IT Full time

    **Why work for Brennan?** At Brennan, we aim to lead, not follow. One of the ways we do this is through an open diverse culture that values performance, where anyone in the team can bring new ideas to the table and see them thrive. Our people are empowered, unique, considerate, supportive, trusting and accepting being the cornerstone of the business. Because...

  • Service Desk

    2 weeks ago

    Adelaide Region SA, Australia HAYS Full time

    6 months part time Contract opportunity for a Service Desk Officer. Based in the Adelaide CBD. **Your new company** This well-known and reputable organisation are currently dealing with high demand in their service desk and looking to add to their team. **Your new role** - Providing L1 Support including password reset, account setups, printer issues, VPN...

  • Service Desk

    2 weeks ago

    Adelaide Region SA, Australia HAYS Full time

    2 months contract opportunity for a Service Desk Analyst. Based in the Adelaide CBD. **Your new company** This well-known organisation has a friendly and supportive culture. They are currently dealing with high demand in their service desk and looking to add to their team. **Your new role** - Providing L1 Support including password reset, account setups,...

  • Service Desk

    2 weeks ago

    Adelaide Region SA, Australia HAYS Full time

    A great 6 month contract opportunity is available for a passionate Service Desk Officer. **Your new company** This well-regarded SA government department based in the Adelaide CBD, is continuing to experience growth and is looking to add to their progressive team. This large and supportive team will offer on the job training to help you succeed. They are...

  • Service Desk Team Leader

    2 weeks ago

    Adelaide Region SA, Australia Westpac Group Full time

    **Service Desk Team Leader**: - **Service Integration and Management**: - **Adelaide Based, Permanent Role** **How will I help?** The Service Desk Team Leader is responsible for leading the Service Desk team to deliver quality support in line with agreed service levels and actively contributing to problem management and resolution. **What you will...

  • Technical Service Desk Manager

    4 days ago

    Adelaide, South Australia Brennan IT Full time

    Brennan IT offers an exciting opportunity for a customer-focused IT support and leadership professional to join our team as a Service Desk Team Lead and Customer Experience Specialist.About the RoleIn this critical position, you will have ownership of a Service Desk team of 5 people and be responsible for various aspects of their performance, including...

  • Service Desk Team Lead

    4 days ago

    Adelaide, South Australia Brennan IT Full time

    Why work for Brennan?At Brennan, we aim to lead, not follow. One of the ways we do this is through an open diverse culture that values performance, where anyone in the team can bring new ideas to the table and see them thrive. Our people are empowered, unique, considerate, supportive, trusting, and accepting being the cornerstone of the business. Because of...

  • Service Desk Analyst

    2 weeks ago

    Adelaide Region SA, Australia HAYS Full time

    Contract opportunity for a Service Desk Analyst. Based in the Adelaide CBD. **Your new company** This well-known organisation has a friendly and supportive culture. They are currently dealing with high demand in their service desk and looking to add to their team. **Your new role** - Providing L1 Support including password reset, account setups, printer...

  • Service Desk Analyst

    1 week ago

    Adelaide Region SA, Australia HAYS Full time

    Service Desk Analyst Opportunity in Adelaide CBD **Your new company** This well-known organisation has a friendly and supportive culture. They are currently dealing with high demand in their service desk and looking to add to their team. **Your new role** - Providing L1 Support including password reset, account setups, printer issues, VPN set up and more -...

  • IT Service Desk Operations Manager

    4 days ago

    Adelaide, South Australia Brennan IT Full time

    At Brennan IT, we aim to lead in the provision of exceptional customer service. Our diverse culture values performance and empowers our people to bring new ideas to the table, making them thrive. This approach has enabled us to become the largest Australian-owned systems integrator.We offer an excellent remuneration package and benefits that support our...

  • Service Desk Analyst

    2 weeks ago

    Adelaide Region SA, Australia Talent International Full time

    **Job Details**: **Location** Adelaide **Salary** Negotiable **Job Type** Full Time **Ref** BBBH98731_1676523906 **Contact** Aparna Malik **Posted** about 4 hours ago We have multiple requirements for Service Desk from L1 to L3 support for contract positions (short to long term roles available) MUST HAVE: - VALID FULL TIME WORKING RIGHTS WITH...