Homewares Sales Consultant

4 months ago

Waterloo, Australia Winning Appliances Full time

Company Description

At Winning Group, we pride ourselves on being more than just a run-of-the-mill retail company. We are an award winning experience company, driven by people, science, and our mandate to leave the world a better place. As a fourth-generation, family-owned Australian business, we’re set apart from our competitors by our innovative logistics, technology and luxury retail services. Our brand encompasses a diverse range of entities, including Winning Appliances, Appliances Online, Winning Services, Home Clearance, Rogerseller, and Ora, all of which are committed to delivering excellence to our valued customers.

**Job Description**:
Reporting into the Showroom Manager, the Spence & Lyda Homewares Sales Consultant is responsible for achieving or exceeding sales and margin targets through providing exceptional customer service and demonstrating in-depth product knowledge to clients. They are also responsible for ensuring the necessary administration and clerical duties for all sales orders is completed.
- Curate an unparalleled in-store experience, ensuring every client feels welcomed, valued, and indulged.
- Foster a sense of exclusivity by offering personalised and attentive service to each customer, understanding their unique preferences and desires.
- Master the intricate details of our luxury homeware collections, demonstrating an in-depth understanding of materials, craftsmanship, and design techniques.
- Ensure the store ambiance mirrors the opulence of our brand, guaranteeing a sensory experience that resonates with our clientele’s refined taste.
- Conduct one-on-one consultations with clients, delving into their lifestyles, preferences, and aspirations to offer bespoke recommendations that transform their living spaces into expressions of luxury and elegance.
- Act as a true ambassador for our brand, embodying its values, aesthetics, and sophistication in every interaction.
- Stay abreast of the latest trends in luxury homewares, interior design, and lifestyle to consistently provide informed, innovative, and trendsetting recommendations to our clients.
- Build lasting relationships with clients by following up on their purchases, offering personalised suggestions for complementary items, and showcasing new arrivals tailored to their tastes.

**Qualifications**:

- Passionate about delivering amazing experiences for our customers.
- Experience working in luxury retail or sales would be beneficial (We’re looking for someone who can deliver exceptional customer service).
- Flexible availability (including weekends as required).
- Clear communication skills (both verbal and written).
- Eager to learn and develop: We're looking for people passionate to learn and grow.

Additional Information
- Permanent full-time position.
- Monday - Sunday 9:00am - 5:30pm (rotating roster)
- Conveniently located in the heart of Waterloo, Sydney, our office offers excellent accessibility with public transport options right at your doorstep. Plus, you'll have the added convenience of having Coles, Aldi, and various shops in close proximity.
- Drivers, there is 2-hour parking available on Danks St, or you can find free parking on Walker St in Redfern.
- To reach the showroom using public transport, you can either take a train to Redfern and walk for around 15 minutes, or you can take a train or bus to Central Station and then transfer to the M20 bus, which will take you directly to Danks St.

**Benefits**
- Exciting career advancement opportunities await as we are a rapidly growing company that values promoting from within our talented team
- Our in-house Training Academy provides ongoing training and development opportunities, ensuring that our employees have the chance to enhance their skills and knowledge. We also conduct annual growth and development reviews for all our team members.
- Enjoy generous discounts on our whitegoods and homewares range, which features cutting-edge brands from the world's industry leaders.
- Experience Winning Perks with exclusive discounts, deals, and savings on a diverse array of products and services. From retail and dining to travel, entertainment, wellness, gym and more.

**Culture**

At Winning, we take immense pride in creating an environment where you can truly flourish. Our culture is more than just words on a page; it's the heart and soul of everything we do. We value open communication, collaboration, and diversity. We embrace the unique perspectives and backgrounds that each team member brings because we believe it's the key to our success.

We also understand the importance of work-life balance in fostering happiness and productivity. That's why we prioritise it, ensuring you have the flexibility to thrive both personally and professionally. We're not just interested in your present success; we're invested in your future growth. With a commitment to continuous learning and development, we provide the tools and opportunities for you to reach new heights.

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