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Retail Sales Consultant

3 months ago


Waterloo, Australia Winning Appliances Full time

Company Description

Winning Appliances is an Australian, family-owned company that has been helping people create their dream homes for over 117 years. We are Australia’s leading kitchen and laundry specialist, with an unmatched selection of the world’s best brands across our 17 showrooms nationwide.

Winning Appliances is one of many companies owned by the Winning Group, including Appliances Online, Home Clearance, Ora and our most recent acquisitions Rogerseller, Spence & Lyda, and Andoo. We have the highest customer service score out of all Australian appliance retailers and are always looking for ways we can be even better.

Job Description

Join our Redfern team as a Sales Consultant and be part of an exceptional showroom experience that sets us apart from the rest. Our showrooms offer a unique and unparalleled opportunity for customers to explore and envision their dream kitchen and laundry. As a Sales Consultant, you will provide expert advice on our products and offer personalised solutions to customers.

You will also create an immersive and welcoming environment by providing exceptional customer service, offering barista-made coffee and arranging cooking demonstrations with our talented chefs. Come be a part of a team that delivers exceptional service and transforms the customer experience.

  • Building relationships with new and existing customers to deliver amazing in-store experiences.
  • Providing information about brand offerings and product features.
  • Ensuring sales and projects are delivered smoothly for your customers.
  • Following up with email and phone calls with customers as required.
  • Regular training and development with our in-house training team.

Qualifications

  • Passionate about delivering amazing experiences for our customers.
  • Experience working in retail or sales would be beneficial (it doesn’t have to be in appliances - we’re looking for someone who can deliver exceptional customer service).
  • Flexible availability (including weekends as required).
  • Clear communication skills (both verbal and written).
  • Eager to learn and develop: We're looking for people passionate to learn and grow.

Additional Information

  • Permanent full-time position. 
  • Monday - Sunday (rotating roster)
  • Conveniently located in the heart of Waterloo, Sydney, our office offers excellent accessibility with public transport options right at your doorstep. Plus, you'll have the added convenience of having Coles, Aldi, and various shops in close proximity.
  • Drivers, there is 2-hour parking available on Danks St, or you can find free parking on Walker St in Redfern. 
  • To reach the showroom using public transport, you can either take a train to Redfern and walk for around 15 minutes, or you can take a train or bus to Central Station and then transfer to the M20 bus, which will take you directly to Danks St.

Benefits 

  • Exciting career advancement opportunities await as we are a rapidly growing company that values promoting from within our talented team
  • Our in-house Training Academy provides ongoing training and development opportunities, ensuring that our employees have the chance to enhance their skills and knowledge. We also conduct annual growth and development reviews for all our team members.
  • Enjoy generous discounts on our whitegoods and homewares range, which features cutting-edge brands from the world's industry leaders.
  • Experience Winning Perks with exclusive discounts, deals, and savings on a diverse array of products and services. From retail and dining to travel, entertainment, wellness,gym and more.

In the spirit of reconciliation, Winning Group acknowledges the Traditional Custodians of Country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

Discover our vibrant community and learn more about us at www.winninggroup.com.au