Customer Service

5 months ago


St Marys, Australia Labourforce Full time

Our client; a Leader in the manufacturing and distribution of Timer Beams, Frames & trusses are currently seeking a Customer Service / Admin Clerk for a Casual ongoing position Monday to Friday.

Monday - Friday shift will be either 7:30AM - 4PM with

Pay Rate being $33.00 + overtime and penalties

Position will be temp to permanent for successful applicants

**ABOUT THE POSITION**

you will be responsible for ensuring the customer service and administrative procedural requirements for the operations are met on a daily basis. You will be a contributing member of the Customer service / administrative team.

you will need strong analytical skills and have knowledge of Microsoft office suite, outlook and Excel highly desirable.

Strong communication skills will also be required as you will speak with all levels of internal and external stake holders.

**Job responsibilities and Duties**:

- Process customer feedback and ensure the needs have been fully met.
- Respond promptly to customer enquiries.
- Handle and resolve customer complaints.
- Obtain and evaluate all relevant information to handle product and service enquiries.
- Provide delivery ETD’s and ETA’s.
- Keep electronic records of customer interactions and transactions.
- Communicate and coordinate with internal departments.
- Assist with stocktakes as required.
- Other duties as directed by the Customer Service Team Leader.
- Keying orders and quotes in SAP
- Process customer orders via our automated systems Fracking, Click, OCR, EDI (inhouse IT systems)
- Cross-check all details in SAP once through the automation process.
- Check inventory to confirm the requested product is available.
- Releasing orders for picking in our cutting program SCIE.
- Computes prices and any appropriate discounts.
- Managing backorders.
- Processing credits
- Work in conjunction with production and dispatch supervisors as appropriate.
- Use automated tracking systems for freight

**To be considered for this role, applicants MUST**:

- experience within the Transport, Warehouse, distribution & 3PL industry highly desirable
- Proven experience in a customer service and administrative position.
- Advanced customer service and communication skills.
- High level organization and communication skills.
- Problem solver.
- Currently have the right to work in Australia
- Be Reliable and Punctual
- Have high attention to detail
- Have own reliable transportation
- Be available to commence ASAP

**_Please note ONLY short listed Applicants will be contacted_



  • St Marys, Australia JELD-WEN Full time

    **About our Organisation** As Australia's largest timber door manufacturer, **Corinthian Doors** has taken its famous brand around the world, securing an international reputation for quality, innovation and design. **About our Opportunity** As a Customer Service Officer, you will play a pivotal role in our a customer service culture that represents our...


  • St Marys, South Australia Corinthian Doors Full time

    About Our OpportunityAs a Customer Service Representative at Corinthian Doors, you will be an integral part of our team, supporting customers with enquiries and the sales team. You will join a professional, close-knit team who strive to provide an exceptional level of customer service.This role involves a variety of tasks, including:scheduling of...


  • St Marys, Australia JELD-WEN Full time

    As Australia's largest timber door manufacturer, **Corinthian Doors** has taken its famous brand around the world, securing an international reputation for quality, innovation and design. **About our Opportunity** As a valued member of our Customer Service team, you will be a part of a professional and close-knit team where customer service is at the...


  • St Marys, South Australia Repco Full time

    Our TeamAt Repco, we value our team members and strive to create a positive and inclusive work environment.We are passionate about delivering exceptional customer service and are committed to building strong relationships with our customers.Key ResponsibilitiesProvide genuine service to customers and create lasting impressions.Build effective relationships...


  • St Marys, Australia Corinthian Doors Full time

    **About our Organisation** As Australia's largest timber door manufacturer, **Corinthian Doors** has taken its famous brand around the world, securing an international reputation for quality, innovation and design. **About our Opportunity** As a Customer Service Representative, you will be an integral team member supporting customers with enquiries as...


  • St Marys, Australia Corinthian Doors Full time

    **About our Organisation** As Australia's largest timber door manufacturer, **Corinthian Doors** has taken its famous brand around the world, securing an international reputation for quality, innovation and design. **About our Opportunity** As a Customer Service Representative, you will be an integral team member supporting customers with enquiries as...


  • St Marys, South Australia Corinthian Doors Full time

    About Our OpportunityAs a key team member, you will play a vital role in supporting customers with their enquiries and the sales team at Corinthian Doors. This is a dynamic and varied role that will enable you to grow and develop your skills in a professional and close-knit team environment.Key ResponsibilitiesScheduling of deliveries to ensure timely and...


  • St Marys, Australia Concept Recruitment Specialists Full time

    **Fulltime, permanent opportunity**: - **St Marys location**: - **Full** **training provided** Join a Global Manufacturer and Distributor as part of their small, efficient customer service and administration team. Your role will be busy and varied ensuring a superior customer experience is consistently upheld. Bring your enthusiasm, flexible approach to...


  • St Marys, South Australia Nutreco Full time

    Customer Service Manager Job DescriptionAbout the RoleWe are seeking a highly skilled Customer Service Manager to join our team at Nutreco. As a key member of our customer support functions, you will play a pivotal part in shaping the future of our customer support operations.Key Responsibilities:Team Management and Support: Create well-organized schedules...


  • St Marys, South Australia Nutreco Full time

    Key ResponsibilitiesNutreco Job Opening: Customer Service RepresentativeAs a key member of our team, you will be responsible for providing exceptional customer service, ensuring customer satisfaction, and contributing to the sales development and smooth operation of our location. You will work closely with logistics and manufacturing teams to ensure timely...


  • St Marys, Australia talent focus Full time

    Work for a leading manufacturing company with a great culture - Day off on your birthday! - Full time permanent This is a fantastic opportunity to join a well established company. - Full time permanent - Located in St Marys - 8am-4:30pm - 65k base + super **Role Summary & Purpose** This is a diverse role that will have you liaising with customers to...


  • St Marys, South Australia Nutreco Full time

    Customer Service Manager Job OpportunityNutreco is a leading global provider of innovative solutions, and we are committed to 'Feeding the Future' through sustainable and cutting-edge practices.We are seeking an experienced Customer Service Manager to join our team in St. Mary's, ON. The ideal candidate will be a natural leader with a passion for delivering...


  • St Marys, South Australia Corinthian Doors Full time

    About Corinthian DoorsWe are Australia's largest timber door manufacturer, renowned for our quality, innovation, and design. Our commitment to delivering exceptional service and quality has taken us around the world, securing an international reputation.About the OpportunityThis role is an integral part of our customer service team, supporting customers with...


  • St Marys, Australia Nutreco Full time

    Job DescriptionJoin Our Purpose - Feeding the Future Nutreco is a member of the SHV family, and we are committed to 'Feeding the Future' through sustainable and innovative practices. Nutreco has two business lines: Skretting is a leading global provider of innovative aquafeed solutions, revolutionizing aquaculture for a sustainable future. Trouw Nutrition...


  • St Marys, Australia Essential Appointments Full time

    12-month Fixed-term contract position - Located in St Marys with parking facilities - Option to work remotely one day a week after training - 12-month Fixed-term contract position - Located in St Marys with parking facilities - Option to work remotely one day a week after training **About The Company** Our Client leads the global market in innovative...


  • St Marys, South Australia Nutreco Full time

    Job DescriptionNutreco's Mission: Feeding the FutureNutreco is a leading global provider of innovative aquafeed solutions and animal nutrition. We are committed to sustainable and innovative practices, revolutionizing aquaculture and livestock health.Role OverviewWe are seeking a Customer Service Representative to join our team in St. Marys, ON, Canada. As a...


  • St Marys, South Australia Nutreco Full time

    Job DescriptionNutreco, a global leader in sustainable animal nutrition, is seeking a highly skilled Customer Service Director to join our team in St. Mary's, ON.We are committed to 'Feeding the Future' through innovative practices, and this role plays a pivotal part in shaping our customer support functions.As a key member of our team, you will be...


  • St Marys, South Australia St Marys Rugby League Club Full time

    Job Title: Barista & Cafe Team MembersCasual positions available at St Marys Rugby League Club, one of Western Sydney's most progressive Clubs. With a large team of employees and members, this is a great opportunity to be part of a growing organization.MILLYS, part of the St Marys Rugby League Club food & beverage offerings, is a great place to catch up with...

  • Customer Service

    5 months ago


    St Marys, Australia Complete Recruitment Solutions Full time

    **Full time permanent role**: - **St Marys location**: - **Be a part of a friendly and supportive workplace** Your sales administration and internal sales experience, along with exceptional all-rounder administration abilities will see you succeed in this customer focussed role. **About the Client** A well-established, family-owned and operated company...


  • St Marys, Australia Nutreco Full time

    Job DescriptionJoin Our Purpose - Feeding the Future Nutreco is a member of the SHV family, and we are committed to 'Feeding the Future' through sustainable and innovative practices. Nutreco has two business lines: Skretting is a leading global provider of innovative aquafeed solutions, revolutionizing aquaculture for a sustainable future. Trouw Nutrition...