Proactive Services Team Lead

6 months ago


St Marys, Australia Woolworths Full time

**Proactive Services Team Lead (Cleaning and Trolley Collection) - St Marys**:
Here at Woolies, we have a team called Proactive Services that ensures trolleys are available to use and that our stores are in pristine condition - this enables our Customers (and your colleagues) to experience an environment that is hygienically clean to work and shop in. You’ll work side-by-side with your team whilst bringing a little good to everyone, every day.
- Permanent Full-Time role
- Multi-Site role covering a group of stores

**What this role does**:
Reporting into the Facilities Manager, you’ll lead a group of Team Members (between 10-40 depending on store size) to deliver our trolley collection and cleaning services to a set store. You and the team will collect trolleys from specific locations along with completing the set daily tasks associated with the store cleaning and waste services. As the Team Lead, you’ll develop your leadership capability by delivering all the people-related activities for your team and partnering with multiple stakeholders to deliver exceptional services.

**Other things you’ll do**:

- Act as a coach and mentor to your team and develop their skills across trolley collection, cleaning and waste support
- Set the team's roster to ensure coverage of the daily tasks and operations list.
- Work in partnership with the Store Leadership teams to understand any challenges, areas of opportunity and upcoming priorities
- Interact with our Customers which may include showing them to the relevant shopping aisle or assisting in the clean-up of an accidental spill in an aisle
- Liaise between Support Office, Store Leadership Teams, Team Members and Customers - excellent communication and interpersonal skills is a must

**What we are looking for**:
It’s important to note that this is a physically demanding role that requires you to work in and outside of your store in different elements (e.g. shop floor, fridges, freezers, carparks, etc) so it is essential that you are comfortable with these aspects of the role.

Ideally you’ll already have some form of supervisory or team leader experience, however if you’re an aspiring Team Leader we would very much encourage you to apply

This role is all about developing your leadership skills and so you’ll have direct support from your Facilities Manager to help guide you as you develop this skill set.

**Some other attributes that will help you succeed in the role**:

- A good eye for cleanliness and small details
- Confidence to engage and partner with other Department Managers and the Store Leadership Team to plan and coordinate routines & timeframes
- Organisational skills to ensure your team always has the equipment and consumables they need to work safely and efficiently
- Ability to work a variety of shifts, including at least one early start, one late start, and one-weekend shift
- Comfortable working with a regulated framework (Food Safety, industrial regulations, code of conducts etc)
- A valid full Australian drivers licence, as some of our Woolworths Supermarkets will conduct vehicle street runs

**When you will be needed**:
This full time salaried role is best suited to an individual with flexible availability to work across early mornings, days, and late nights Monday to Sunday.

**Grow with the Group
As an inclusive, team-first company, our people are at the core of everything we do.

We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage. We are proud to be recognised as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion and as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency.

As our Group continues to evolve, innovate and support our communities, we encourage our team members to do the same with their own careers, by providing ongoing opportunities to grow and make a real difference.

We value flexibility, and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.

We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences - for our customers and for each other.

**We’d love to hear from You



  • St Marys, Australia Woolworths Full time

    **Proactive Services Team Lead - Woolworths St Marys**: - Develop your leadership skills from Team Member to Team Lead - Get discounts on your Woolies groceries, petrol, BIG W plus more! - Flexible working arrangements on offer Here at Woolies, we have a team called Proactive Services. This dedicated team ensures that trolleys are available for our...


  • North St Marys, Australia Proactive Community Services Full time

    **SUPPORT WORKER** Proactive Community Services is looking for an experience and exceptional Support Worker on a casual basis to join our team located in North St Mary’s. Support worker will be providing supports to a Male young adult. The role will consist of roster based hours they range from Monday to Sunday, during the day, evenings and nights and...


  • North St Marys, Australia Proactive Community Services Full time

    **SUPPORT WORKER** Proactive Community Services is seeking an experienced and trained support worker who understands how to handle mental health conditions and specific behaviours to join our team on a casual basis. This position is based in North St Mary's and involves providing support to a young adult male. The role requires flexibility, as hours are...


  • St Marys, Australia Woolworths Full time

    **Woolworths Cleaning and Trolley Collection - **Woolworths St Marys**: **Here at Woolies we have a team who is dedicated to the collection of trolleys and bringing them back to their rightful space in our stores. This team also ensures that our stores are in a clean and tidy condition so that our Team Members can work and our Customers can shop in an...


  • St Clair, Australia Woolworths Full time

    **Do you consider yourself a night owl? or Looking for work while the kids are asleep? **Our Proactive Services team is a brand new division in our Woolworths ecosystem. Our main priority is to ensure our stores look the best, are safe and hygienic for our customers. We also want to ensure our customers have a positive shopping experience and the trolleys...


  • St Marys, Australia Arkote Pty Ltd Full time

    Calling all motivated, proactive customer focused people that enjoy sales and service with an interest in some or all of the following General manufacturing, trucks, 4x4's, agriculture, and construction industries! We have an exciting opportunity available to join our team as a **Sales/Telemarketing/Customer service representative.** This role involves...


  • St Marys, Australia Cleanaway Full time

    Vacancy no: - 518918 Work type: - Permanent - Full Time **Location**: - St Marys NSW Australia Categories: - Customer Service

  • Customer Service

    3 months ago


    St Marys, Australia The Sleeping Giant Full time

    **Join Our Team at James Lane | Sleeping Giant**: - **Where passion meets purpose and every detail turns a house into a home.**_ James Lane | Sleeping Giant is a proud, Australian family-owned business with over 40 years of experience in crafting timeless, elegant pieces that transform spaces into stunning interiors. We invite you to become part of our...


  • St Clair, Australia Woolworths 360 Full time

    **Cleaning and Trolley Collection Team Member - **Woolworths **Singleton**: - **Be part of our cleaning and trolley collection team** - **Part time and casual opportunities available, with flexibility to work early mornings (starting at 6am) or late nights (finishing at 10pm), including weekends** - **Start your career journey with a company that has...


  • St Clair, Australia Woolworths 360 Full time

    **Trolley Collection - **Woolworths Singleton**: - **Earn the title of Trolley Tamer, the unsung hero of car parks everywhere** - **Flexibility to suit your lifestyle with part time and casual opportunities available and shifts starting early mornings (6am starts) or evenings (4pm starts) and weekends** - **Start your career journey with a company that has...


  • St Marys, Australia Custom Bus Group Pty Ltd Full time

    **Full time permanent role - fast growing business**: - **Opportunity to develop and grow within the business** **The Opportunity**: We are currently looking for a detail-oriented and skilled Electrical Sub-Assembly Team Member to contribute to the assembly of electrical components for our buses. This role is essential in ensuring the reliability and...


  • St Leonards, Australia TTEC Full time

    Team Lead, Service Delivery At TTEC, we're all about the Human Experience. Elevated. As a Service Delivery Team Lead in Australia (At Home) you'll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture. What You'll be Doing Do you have a passion for...


  • St Clair, Australia Woolworths 360 Full time

    **Woolworths Trolley Collection & Store Cleaning - Woolworths St Clair**: **Focusing on store hygiene, cleanliness and trolley accessibility both inside and outside the store, you will help deliver a positive shopping experience for our Woolworths customers. **When you will be needed**: **Shifts are available Monday to Sunday 6pm-10pm** **Must be available a...


  • St Clair, Australia Woolworths Full time

    **Woolworths Trolley Collection & Store Cleaning - Woolworths St Clair**: **Focusing on store hygiene, cleanliness and trolley accessibility both inside and outside the store, you will help deliver a positive shopping experience for our Woolworths customers. **When you will be needed**: **We have shifts available in the morning (6am start) and in the evening...


  • St Marys, Australia Help at Hand Support Services Full time

    Help at Hand Support Services, is looking for experienced Disability Support Workers who would like to join us and help make a difference to the lives of people with a disability. You will be providing a person-centred approach and your daily routine will depend on the person you are supporting. Every day could be different for you; one day you might be...


  • St Ives Chase, Australia Woolworths 360 Full time

    **Trolley Collection - **Woolworths St Ives**: - **Earn the title of Trolley Tamer, the unsung hero of car parks everywhere** - **Flexibility to suit your lifestyle with part time and casual opportunities available and shifts starting early mornings (6am starts) or evenings (4pm starts) and weekends** - **Start your career journey with a company that has...


  • St Marys, Australia SA Government -DEPARTMENT FOR EDUCATION Full time

    **Department for Education** **Job reference**: 616634 **Location**: 5042 - ST MARYS **Job status**: Long Term Contract **Eligibility**: Open to Everyone **Why work with us**: Every child and young person deserves a great education. We have a strategy that aims to unlock every child’s potential now and into the future, one that in partnership with...


  • St Marys, Australia Nepean Blue Mountains Local Health District Full time

    **Employment Type**: Temporary Full Time (until 30/06/2026) **Position Classification**: Physiotherapist Level 4, Occupational Therapist Level 4, Speech Pathologist Level 4 **Location**: St Marys Community Health Centre **Remuneration**: Dependent on Qualifications **Hours Per Week**: 38 **Requisition ID**: REQ519882 **Applications Close**: 3/10/2024 This...


  • St Leonards, Australia HammondCare Full time

    **About us** HammondCare is a not-for-profit, values-based organisation that is passionate about improving the quality of care for people in need. As one of Australia’s most innovative health and aged care providers, we aim to set the global standard of relationship-based care for people with complex needs. HammondCare provides care primarily through...

  • Service Coordinator

    3 months ago


    St Marys, Australia NSW Department of Communities and Justice Full time

    Division: Northern CPPYJ- Location: St Marys, NSW, AU, 2760- Req ID: 69741 **Service Coordinator - Bail & Accommodation Support Service,** **Youth Justice** - **2 x Ongoing, Full time**: - **Location: St Marys**: - **Clerk Grade 6/7 Salary ($100,011 - $109,194 pa), plus employer's contribution to superannuation and annual leave loading** **Your...