Corporate and Investment Banking

2 weeks ago


Sydney, Australia JPMorgan Chase Bank, N.A. Full time

Please refer to our ReEntry Overview page for further information regarding the Program

**Operations**

The Corporate and Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

**Responsibilities**:
As part of the ReEntry Program, you will be assigned to one of the following Operations teams.
- **Markets Operations**
- The Fixed Income Markets Middle Office supports the Cash & Repo/Financing, Syndication, SPG & CIO businesses in Australia & NZ. We are responsible for managing the trader and sales workflow within a dynamic and deadline driven trade floor environment. You will liaise directly with front office, traders and sales staff to assist them in managing the transaction lifecycle, resolve queries and produce reports.
- The Equity Markets Middle Office provides operational support to the Cash Equities, Equity Derivatives and Prime trading businesses. The team works closely with the front office, delivering support to the traders, sales & clients while maintaining a robust control environment.
- Rates Derivatives Markets Middle Office is responsible for managing the trader and sales work flow within a dynamic and deadline driven trade floor environment. You will liaise directly with front office, traders and sales staff to assist them in managing the transaction life cycle, resolve queries and produce reports.
- All areas within these groups provide opportunity to execute thought leadership through design and effecting change, often using some of the latest digital tools in the market
- **Payment Operations**
- Fundamental to the banking system as a whole, the Payments operations team works closely with the Product and Sales teams to onboard and provide support daily across the client base using our product suite. Suite of products ranges for deposit accounts, direct entry, Bpay, NPP, Merchant services and liquidity product solutions across the globe.
- All areas within this group provide opportunity to execute thought leadership through design and effecting change, often using some of the latest digital tools in the market
- **Fund Services Operations**
- The Fund Services Operation Services Delivery (OSD)/ Client Reporting Team deliver a range of services to institutional investors based around the Asian region. The team is responsible for the production and delivery of client reporting and related accounting/portfolio information. The OSD team is responsible for the day-to-day service management of clients; ensuring queries are answered, problems are resolved and issues are escalated. Act as the point of escalation for the clients, a broad knowledge of fund accounting is required together with sound experience of managing clients
- The Financial Reporting Team produces and validates a suite of client customized reports timely and accurately and take full ownership for all reporting activities, hub governance and project management of service change request.
- The Transfer Agency Team provide daily oversight of Transfer Agency Dealing/Pricing/Dividend/Registration/Reconciliation/FIG activities covering Luxembourg, Irish and Cayman domiciled funds distributed by client fund promoters in Asia. This team is also responsible to process AML/KYC assessments for new account opening and ongoing requirements for account maintenance within applicable deadlines.
- The Investment Information Services Team manage daily client reporting deliveries in accordance to agreed SLA and client queries and prioritisation of change requests by working closely with our business partners on the triage, analysis, build and implementation.
- **Custody Client Operations**
- **Investment Middle Office Operations**
- The Middle Office Services Asset Servicing Team is responsible for the management of corporate actions processing from announcement capture to settlements, global projects as well as partnering with our stakeholders across client service, technology, product and implementations to ensure all client Service Level Agreements are met, monitoring resiliency and focusing on trend analysis and process improvement.

**Requirements**:

- Good analytical and problem solving skills.
- Maintain high accuracy and thoroughness when executing tasks.
- Attention to detail
- Ability to be flexible and work in a dy



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