Client Advisor

2 weeks ago

Geelong, Australia Adecco Full time

Leading Audiology provider - Enjoy involvement in making a difference in lives
- Part time work - Monday and Friday only. 8.30am to 5pm
- collaborative & supportive culture - Full comprehensive training and onboarding

This Part-time position will allow you to exhibit your first-class customer service and administration skills in a professional and community-driven environment.

As a Client Advisor and first point of contact for customers when they visit the clinic, your day-to-day responsibilities will include the following:

- Greeting and building rapport with patients.
- Assisting them with bookings and consultations.
- Doing the initial hearing checks.
- Ensuring every patient's visit is an enjoyable and valuable experience.

**Client Details**

Adecco is thrilled to partner with a global market leader in the hearing care retail market and has over 300 stores across Australia. They conduct free hearing checks, prescribe hearing aids and sell hearing aids and other devices. Our client prides themselves on having a fun, vibrant and highly experienced team where they enable their employees to grow, evolve, and find longevity.

The Client Advisor role supports the day-to-day running of the store, supporting the Audiologists in customer service, admin, initial hearing screening and local area marketing.

**Description**

A dynamic and innovative opportunity has been presented for a Client Advisor specialising in front-office management, store operations and sales in **Leopold, Vic.**

As an integral member of our team, your responsibilities will include but are not limited to the following:

- The Client Advisor role provides overall support and coordination to clinics for all front desk requirements for audiologists and our valued clients
- Provide a high level of customer service at all times
- Greeting and liaising with customers upon arriving at the clinic
- Doing initial hearing screenings that are booked and supporting Hearing Care Professionals
- Ensure that compliance guidelines are met for store administration
- Manage the sales stock levels and post-sales services

**Profile**

To be considered for this role, you will be/have:

- Proven experience within an administration role, demonstrating high compliance
- An enthusiastic and approachable individual who prides themselves on a high level of customer service
- An organised and motivated individual with the ability to multitask
- A highly driven individual determined to exceed KPIs/ targets
- Full working rights in Australia
- Current and Valid Full Australian Drivers Licence

**Job Offer**

These are Part-time positions based in **Leopold Vic** offering a competitive salary, excellent company benefits, and the opportunity to build and develop a meaningful long-term career.

**00000_169888955123104

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