Office & Customer Success Manager
6 months ago
We are 22 year old full stack development agency with strong global presence and a reputation of delivering cost effective solutions, using the latest technologies, supported by onshore project managers and a large offshore development team.
Join a dynamic company that is consistently growing YOY as we specialize in delivering a complete range of fully managed and secure customized Websites, Mobile Apps, Software, CRM systems and support services that are designed to help businesses substantially reduced their development and maintenance costs by using our balanced onshore and offshore services.
You will be required to:
- Provide detailed information about services and address any questions or concerns.
- Utilize Customer Relationship Management (CRM) systems to track and manage leads effectively.
- Document interactions, update lead statuses, and ensure accurate data entry.
- Ensure timely and consistent follow-up with inbound leads to maintain their interest and move them through the sales pipeline.
- Liaise with internal staff at our large overseas development center to arrange client proposals
- Proposal follow ups
- Ensure high standards of professionalism and client satisfaction
- Must possess good customer service skills
- Good computer knowledge
- Manage CRM
Preferred:
- Associate or Bachelor's degree or Diploma
- Minimum 1-2 years experience
Base salary $60K to $80K depending on experience.
Dotsquares is a full-service technology group with a track record of providing outstanding end-to-end solutions to our clients worldwide.
- A great team of people to work with
- Access to the latest and greatest technology and in-house products
- Superb Career development
- High levels of reward and recognition for over achieving
- A company that genuinely cares about YOU
- Flexibility to 'Work From Home'/office in a way that brings out the best in you and the business
**This role is based out of our South East Melbourne Office.**
**Feel free to call and discuss the role with us between 10am to 6pm**:
**M: 0425672323**
**Job Types**: Full-time, Permanent
**Salary**: $60,000.00 - $80,000.00 per year
**Benefits**:
- Employee mentoring program
- Professional development assistance
Schedule:
- 8 hour shift
Supplemental pay types:
- Commission
Work Authorisation:
- Australia (required)
Ability to Commute:
- Mount Waverley, VIC 3149 (required)
Willingness to travel:
- 25% (preferred)
Work Location: In person
-
Business Support Administrator
6 months ago
Glen Waverley, Australia Australia Wide Office Staffing Full time**Permanent - Monday to Friday**: - **$70K to $75K plus superannuation**: - **Small friendly team environment**: - **Glen Waverley location** **The Company**: World leader in providing monitoring, control and communication solutions for electrical power apparatus. This role touches every part of the business providing variety and challenges - therefore...
-
Customer Service Officer
6 months ago
Mount Waverley, Australia CHiQ Full timeCustomer Service Officer CHiQ Australia Mount Waverley - Full Time Position - $50,000 - 52,000 + Super About the business and the role: At CHiQ Australia, we care about our customers and focus highly on efficiency, collaboration and taking initiative to ensure success and are seeking a like-minded charismatic individual to join our expanding Customer...
-
Aftersales Customer Service Officer
6 months ago
Mount Waverley, Australia Page Personnel Full timeMount Waverley location, free parking onsite - Outstanding Team-based Role **About Our Client**: Reporting to the Aftersales Manager, the main duties include, but are not limited to: - Answering calls from clients about their repairs, install feedback, and troubleshooting product issues. - Directing customer to the repairs portal and scheduling a...
-
Customer Service Account Officer
7 months ago
Mount Waverley, Australia People4U Full timeFor 50yrs, our Client has provided technology & industry changing services. - Develop & maintain positive proactive relationships with key customers. - Use your background in the automotive industry to your advantage. Our Client is looking for a **Customer Service Account Officer** who will have responsibilities involving customer relationship management,...
-
Customer Service Officer
6 months ago
Mount Waverley, Australia Page Personnel Full timeBe part of a great team culture - Free on-site parking **About Our Client**: Reporting to the Customer Service Manager, the main duties include, but are not limited to: - Daily processing of customer sales orders using the CRM system. - Internal liaison with logistics, warehouse, sales, and financial staff. - Issuing credits, refunds and dealing with...
-
Administrative Assistant/customer Service
6 months ago
Mount Waverley, Australia New Gen Business Agents Full time**About the business** We are one of the leading Business Agencies in Australia, we are an Australian company with a fun and multicultural environment. Administrative assistant / Customer Services We are looking for another Part-time / Causal Administration Assistant / Customer Service officer to join our amazing team in Mount Waverley. This role is...
-
Credit Officer
7 months ago
Mount Waverley, Australia WorkTrybe Full timeNewly Created Role with genuine career prospects - Supportive and Fun Culture - Mount Waverley **The Company** This market leader is proud to be 100% Australian owned with a rich history servicing the retail and wholesale markets. Known for its' fun and supportive culture and deep relationships with their clients, they continue to grow and invest in their...
-
Customer Focused Office and Warehouse Removalist
4 weeks ago
Mount Waverley, Victoria, Australia Grace Worldwide Full timeAbout the RoleWe are seeking a highly skilled and customer focused Driver/Removalist to join our Workplace Solutions Division in Grace Worldwide. As a key member of our team, you will be responsible for providing exceptional service to our clients by delivering their office and warehouse effects safely and efficiently.
-
Customer Service and Sales Manager
7 months ago
Mount Waverley, Australia Inglewood Coffee Roasters Full timeInglewood Coffee Roasters Inglewood Coffee Roasters is looking for a team member to assist with strengthening our customer service experience for wholesale and retail customers, as well as contribute to acquiring new business. We are seeking a dynamic and results-driven individual to join our team as a Customer Service and Sales Manager. In this pivotal...
-
Customer Support Specialist
6 months ago
Mount Waverley, Australia I-MED Full timeWho we are At I-MED, we're more than just a medical imaging provider - we're a community of passionate professionals committed to excellence for our patients. With over 270 clinics and a staggering 6 million patient procedures annually, we proudly stand as one of the largest providers of medical imaging in the world. Our success lies in our people with over...
-
Payroll & Accounts Receivable Officer
7 months ago
Mount Waverley, Australia Dynamix Accountancy Recruitment Full time$100,000 + Super - Full time/perm role - Mount Waverley location - working in the office full time - Succesful Australian business with great reputation Due to expansion and growth, my client based in Mount Waverley is seeking a **Payroll & Accounts Receivable Officer** to assist with the day-to-day management of AR and payroll duties. Reporting into the...
-
Customer Service Officer
7 months ago
Glen Waverley, Australia bestchance Full time**What we offer**: - Paid parental leave for all staff - Competitive annual salary with generous salary packaging of up to $15,900 each FBT year - Access to Employee Wellbeing Program - On-going full-time role with an immediate start - Supportive, inclusive and approachable team - Located in Notting Hill/Glen Waverley **The Role**: bestchance Child Family...
-
Office Removals Professional
4 weeks ago
Mount Waverley, Victoria, Australia Grace Worldwide Full timeAbout the RoleWe are seeking an experienced and reliable Office Removals Professional to join our Workplace Solutions Division. As a key member of our team, you will be responsible for delivering exceptional customer service while safely and efficiently relocating office furniture and equipment.Key ResponsibilitiesPack and unpack office effects with care and...
-
Business Intelligence Data Analyst
2 weeks ago
Mount Waverley, Victoria, Australia Strikeforce Full timeJob OverviewWe are seeking a highly skilled Business Intelligence Data Analyst to join our Client Services team at Strikeforce, an award-winning shopper marketing agency specialising in managing field sales teams, sampling, and demonstrations, merchandising and experiential events.This is an exceptional opportunity to work with diverse, dynamic teams across...
-
Customer Experience Specialist
5 months ago
Mount Waverley, Australia The Salvation Army Full timeNumber of Positions Available: 1 - Start your career with The Salvation Army today! - We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies. - ABOUT US - The Salvation Army is one of Australia’s...
-
Customer Service Officer
3 months ago
Mount Waverley, Australia Daiwa Food Corporation Pty Ltd Full timeDaiwa Food Corporation Pty Ltd is a Japanese food distributor for retail, catering, and hospitality industries in Australia. We supply a comprehensive range of authentic Japanese food products and other wholesale products. Our business activities cover all major Australian cities i.e. NSW, ACT, QLD, SA, WA, and NT. **** Position: Customer Service Staff (1...
-
Procurement Officer
7 months ago
Mount Waverley, Australia I-MED Full timeI-MED Radiology is the largest diagnostic imaging provider in Australia and our Sonographers have access to state-of-the-art technology and equipment. Having a strong network means we're always at the forefront of technological advances and can offer opportunities for development at all levels. Patient care is at the core of what we do, and the hard work of...
-
Relocation Specialist
4 weeks ago
Mount Waverley, Victoria, Australia Grace Worldwide Full timeWe are looking for a skilled Relocation Specialist to join our Workplace Solutions Division, responsible for office moves and logistics. As a key member of our team, you will be involved in the careful packing and unpacking of customer office effects, loading and unloading of vehicles, and reading and completing paperwork.About Grace WorldwideGrace is...
-
Customer Service Representative
6 months ago
Mount Waverley, Australia Grace Removals Full time**Customer Service Representative - Competitive salary + Super + Employee Benefits - Personal development and potential International career path A work place culture that reflects energy and engagement The primary objective and responsibility is to provide support, assistance and relocation advice to our clients and relocating employees to ensure they...
-
Customer Service Representative
6 months ago
Mount Waverley, Australia Grace Removals Full time**Customer Service Representative - Competitive salary + Super + Employee Benefits - Personal development and potential International career path - A work place culture that reflects energy and engagement - Variety and diversity of responsibilities Flexibility of hours and location The primary objective and responsibility is to provide support, assistance...