UX / UI Design

2 weeks ago

Sydney, Australia WiseTech Global Full time

Hiring Designers to build a great Product Design team in Sydney is not easy. Neither is finding the right role with the right employer. So instead of boring you with yet another generic job description that looks just like any other out there, I want to talk you through what we’re planning, and what types of people we’d like us to join. And if by the end you think “I want to be part of this, and I have something to offer that will be useful”, then get in touch with us And if you’re not quite sure, but you’re genuinely curious to learn more, get in touch with us, too.

**About the Company**:
WiseTech Global is on a mission to change the world by creating breakthrough products that empower those who own, enable, and operate the world's supply chains. We’re a global logistics software company with headquarters in Alexandria, Sydney. We’ve been listed on the ASX since 2016, and have 2,000 employees world wide, with many offices in 50+ countries.

We have a medium-sized Product Design team in Sydney’s Inner West that looks after our flagship product CargoWise. Global logistics as an industry vertical is very broad and very deep, and CargoWise covers many, many aspects of it, and we’re shipping many hundreds of improvements to the product every year. To enable and support all of this with a modern Product Design practice, we need to grow this team to several times its current size.

**Our open roles**:
Instead of worrying about a long list of bullet points that you might or might not be able to match exactly, have a look at the below list. And if you feel that your skillset falls into those broad categories, reach out to us:
Product Design at CargoWise (our main product):
Mid-level or higher User Interface Designer: _helps business units by taking on requests of varying sizes, from icon design to fully fledged user flows; strongly collaborates with the Design System on bringing modern UI designs to the whole business._

Senior User Interface Designer for Design system: _works on establishing and building out our Design System; collaborating with embedded Designers to solve their problems within the system; member of the Design System team under guidance from a Lead Designer_

Mid-level or higher User Experience Designer: _firmly embedded in a business unit for a longer term, working on all design-related tasks in that area; working on UX-related projects end-to-end; utilising our Design System to create cohesive user experiences_

Mid-level or higher Content Designer: _see “Design specialisations we’re looking to establish” for more details_

Senior or higher User Researcher: _see “Design specialisations we’re looking to establish” for more details_

WiseTech Academy (our new online learning portal):
Senior User Interface Designer with some UX skills: _establishes a visual identity for this new offering and creates an appropriate theme for this audience that stands alongside our Design System; solves user experience problems from end to end_

Mid-level or higher Content Designer: _see “Design specialisations we’re looking to establish” for more details_

Design Team Responsibilities and Structure

We have implemented a hub-and-spoke structure to serve our main product, CargoWise:
Embedded Designers integrate themselves into existing workflows with help from our Design Leadership. They educate their cross-functional peers on the value of modern Product Design, and gain their trust through great collaboration skills and the high quality of the work outcomes they provide.

Some of our business units have not worked with Designers before, so we’re looking for Design pioneers who love changing hearts and minds, and pursue outcomes pragmatically, rather than sticking to processes too rigidly. We’re trying to introduce changes from the bottom up, rather than mandating them from the top down. We need strong and curious UX Designers who can help us with that.

Hub and spokes work together to resolve difficult interaction problems. This is a win-win: embedded UX Designers have access to UI Designers, while the Design System team learns of real-world challenges their system needs to tackle.

What makes our Design Team different

A week as a Designer on our team usually starts with a Design Collaboration session. After sharing how our weekends have been and what this week has in store for us, Designers can present PROBLEMS they’re currently trying to solve. Other Designers can then volunteer to assist, and we might run a workshop or two to provide new ideas and approaches for the Designer in need.

Later in the week, we have our Design Critique session. Every Designer showcases the SOLUTIONS they’ve been working on, and receives constructive feedback from all other Designers.

With this combination of rituals, all Designers have full access to the whole Design group on a regular basis, regardless of where they’re embedded.

Additionally, every Designer has a weekly 1:1 with th

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