Manager - Business Support

2 weeks ago

Gold Coast, Australia Queensland Ambulance Service Full time

Liaise with relevant operational managers and internal and external stakeholders to ensure adequate service delivery, with respect to finance, procurement, governance, planning and reporting.
- Maintain the integrity of all financial processes by ensuring that financial transactions comply with relevant legislative and policy requirements, including the QAS Financial Management Practice Manual and delegation manuals.
- Develop operational budgets for review and approval and provide accurate, meaningful and timely management accounting reports.
- Monitor and analyse various reports to identify adverse indicators and variances etc.
- and ensure the issues are investigated and corrective action taken where necessary.
- Prepare financial schedules as required and ensure accuracy of notes regarding the financial accounts.
- Ensure that all procurement activities, including contracts with external suppliers, support operational objectives and are timely, cost-effective and comply with relevant legislation, policies, procedures and delegation manuals.
- Develop and implement proactive governance processes and ensure continuous improvement of business processes, including the development and implementation of service improvement initiatives.
- Ensure that administrative staff are appropriately trained and appropriately allocated to ensure the provision of focused, high quality services to managers in support of operational objectives.
- Monitor information and communications technology (ICT) requirements and negotiate the provision of ICT equipment, services and support with suppliers, service providers and stakeholders. (This excludes operational ICT resources which are coordinated through the resource readiness stream.)
- Review and analyse Local Ambulance Committee (LAC) financial statements and budgets and oversee related approval processes.
- As a leader, actively demonstrate and promote the QAS's approach of zero tolerance towards violence and commit to supporting those affected by domestic and family violence in accordance with QAS policies and mechanisms. Model and influence a workplace culture of gender equality, respectful relationships, diversity, inclusion, employee safety and support.
- Fulfil the responsibilities of this role in accordance with Queensland Public Service and QAS values.

We are seeking applicants who, within the context of the role responsibilities, possess the following key attributes:

- Highly developed leadership skills with demonstrated capability and experience in coordinating, managing and delivering a range of best practice business support services to support and enhance operational service delivery.
- Demonstrated highly developed communication, negotiation, consultation and collaboration skills and the proven ability to foster and maintain productive relationships with a diverse range of internal and external stakeholders.
- Proven success in the development and implementation of practical and effective governance arrangements in respect to a range of corporate support functions including asset and facilities management; procurement; finance; human resources; and occupational health and safety.
- Demonstrated capabilities and experience in successfully implementing organisational change and service system reforms in a complex operational environment of competing priorities and needs with limited resources.
- Highly developed conceptual, analytical and problem-solving skills including a demonstrated ability to interpret financial and trend/output/outcome performance data to drive performance improvement.
- Demonstrated commitment to implement practices which promote a fair and ethical workplace, employment equity, cultural diversity and occupational health and safety.

Applications to remain current for 12 months.

**Job Ad Reference**: QLD/503084/23

**Closing Date**: Thursday, 10th August 2023This work is licensed under a Creative Commons Attribution 3.0 Australia License.

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