Assistant Studio Manager South Yarra
7 months ago
Barry's pride ourselves in relentlessly pursuing excellence, while having fun and bring the very best of our global brand to the local community.
The Assistant Manager at our South Yarra club supports the Studio Manager in maintaining the day-to-day operations of the studio and the overall experience for clients, as well as supervising the team, and ensuring multiple departments run smoothly. This role assists in ensuring all the pieces are accounted for and connected, and also works in partnership with other managers as well as the support team, to ensure consistency and targets are met.
**Key Duties and Responsibilities**:
Studio and Retail Management
- Drive class attendance and satisfaction goals in studio, to assist in hitting attendance goals and targets monthly.
- Work with the retail team to lead direct selling to clients in studio including supporting visual merchandising and retail management.
- Support and generate local Community Marketing initiatives to cultivate new clients and opportunities specific to the neighbourhood and demographic of the studio.
- Support the Leadership Team to assist with implementing marketing strategies.
- Analyse attendance at the studio and region level weekly, and bring any insights and suggestions to the Management, Marketing, or Curriculum team.
Employee Management
- Supervise front desk employees engaging in product sales, customer service needs, inventory, and other special projects.
- Assist front desk employees with difficult or complicated transactions.
- Manage and assign employees to any special projects that arise.
- Assist the Studio Manager as needed with coordinating facility schedules to maximise usage and efficiency.
- Support Management and P&C team with any relevant employee issues and partner with them to resolve.
- Assist with training new Studio Staff.
- 2+ years' experience in a team leader or supervisory role.
- Current First Aid and CPR certificates.
- Flexibility to work evenings, weekends, and holidays.
- Excellent organisational and leadership abilities.
- Outstanding communication and people skills.
- Knowledge of industry legal rules and guidelines.
- Ability to lead and motivate a team.
- Passion for health and fitness.
To apply, please submit a cover letter and resume online.
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