Student Development

2 weeks ago

Brisbane, Australia Queensland University of Technology Full time

$90,406 to $98,895
- Ongoing, full-time
- Gardens Point

**Who are we looking for?**

Queensland University of Technology (QUT) is seeking a Student Development & Programs Coordinator to join HiQ, Student Services and Wellbeing, Administrative Division.

The Coordinator is responsible for developing co-curricular programs, events and activities that foster student development and contribute to creating a strong sense of belonging for QUT students and the wider community.

We’re offering this role as a hybrid position as part of QUT’s commitment to embracing the opportunities created by a more virtual and connected world.

**Real world impact**

QUT is a major Australian university with a global outlook and a 'real world' focus. We are an ambitious and collaborative institution that seeks to equip our students and graduates with the skills they will need in an increasingly disrupted and challenged world.

**About the Administrative Division**

Administrative Division supports the governance and operations of the University, including planning and quality, facilities and services for students and staff. The Administrative Division is led by the Vice-President (Administration) and University Registrar.

**About Student Services and Wellbeing**

The Student Services and Wellbeing portfolio leads the university-wide strategy and coordination of all non-academic matters related to the student experience. The portfolio of Student Services and Wellbeing delivers a range of services across the student life cycle, as well as providing advice and leadership to the university on a broad range of student matters, including social justice and public policy.

The departments within the portfolio include: Student Administration, Student Engagement, Equity, Student Services and Health, Safety & Environment (HSE). The portfolio also has strong links to and works closely with QUT’s Oodgeroo Unit, Student Success Group and Human Resources.

The portfolio is focused on delivering services to support the university’s commitment to an exceptional student experience, leading to positive outcomes in success, retention and completion. This includes developing a campus culture which is inclusive, safe, and respectful for all students and staff.

Student Engagement comprises of HiQ Contact Centre and Service Points, Future Student & Conversion, Engagement teams, and Sport. HiQ is the university’s contact point for members of the public, staff, prospective and current student enquiries and support services. Services to students and staff include general information, IT support, Library, and student administration. Engagement with future students and their orientation to the QUT student experience is a core focus of Student Engagement. The Engagement team is responsible for delivering co-curricular programs that further build QUT’s sense of community and support students to develop their professional identity, networks, and employability.

**What you need to succeed**

To thrive in this role, you will be proactive and dependable, with a desire to make a positive impact on the experience of our students.

You will demonstrate:

- Education, training and/or experience equivalent to the completion of a degree with subsequent relevant experience in the relevant area.
- Demonstrated ability to coordinate programs and activities targeted at student development, building community, social engagement, belongingness and other personal and professional capabilities, including the ability to evaluate activities.
- Well developed planning and organising skills with demonstrated ability to organise and prioritise work activities to meet competing deadlines and to achieve positive work outcomes in a client focussed environment.
- Demonstrated experience in intermediate or advanced functions of the suite of MS Office programs, including managing databases, plus capacity to utilise social media tools.
- Well developed interpersonal skills with demonstrated ability to effectively communicate with varied groups including staff, students and external stakeholders cognisant of the cultural and other diversity of the various clients and stakeholders.
- Proven intercultural competency and a good understanding of issues facing students from culturally and linguistically diverse backgrounds.
- Knowledge of equity and diversity, and workplace health and safety principles to ensure implementation at an appropriate level.

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