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Assistant Village Manager

1 month ago

Maroochydore, Australia Lendlease Full time

The Business

With more than 76+ villages and 17,000 residents nationally, Keyton (formerly known as Lendlease Retirement Living), is one of Australia's leading owners and operators of retirement living communities. Leveraging over 30 years of experience, our teams work across the country in a variety of departments and business units who all have one thing in common: we all lead with heart, and we're committed to creating caring and fun-filled retirement communities.

Join us in this exciting period of change, now as a standalone business, focussing on what works best for our people and customers whilst continuing to build our legacy as Keyton.

Situated moments from the sparkling beauty of Maroochydore beach, this vibrant retirement village offers a laid-back lifestyle in this tranquil village that provides all the ingredients for living well: a comfortable home, an exceptional location and a caring community by the sea.

Be part of a warm community and friendly colleagues that sets the foundation to a rewarding career.

The Role

An exciting opportunity has become available for an Assistant Village Manager to join our friendly close-knit team. Reporting to the Village Manager, your key accountabilities in this role will include:
- Implementing operational plans & projects- Ensuring compliance with all laws and regulations applicable to the village- Implementing company policies, strategies and plans to maintain residents’ satisfaction- Assisting with running of village events, social calendar and activities- Contributing to effective resident management to foster strong customer relationships and support delivery of village maintenance- Providing assistance with the preparation of budgets, assist with budget issues and financial processing- Supporting the provision of a safe working environment for all staff, contractors, visitors and residents.- Overseeing the rostering, quality and delivery of hospitality services

Having a vibrant people-centric focus will see you thrive in this role, as will:
- Exceptional communication and interpersonal skills- Excellent customer service skills- Excellent computer literacy - including the Microsoft Office Suite- An ability to balance different priorities and manage day-to-day expectations for the residents and their families- Willingness to learn and professionally develop, along with a proactive and can-do attitude.- Experience with budgeting (desirable)- Level 2 First Aid Certificate & CPR Certificate - or be willing to obtain- Ideal for those from a Customer Service, Property or Hospitality management background

**Benefits**:
- Bonus scheme and options for salary sacrificing- Training and working with a supportive and fun team- Career development and growth opportunities- Health & Wellbeing Program- 18 weeks paid parental leave for primary carers- 3x extra Wellbeing days per year

Please note: The successful applicant must complete a Police Check, will be required to receive an annual flu vaccination between the months of April-October.

We embrace the value of a vibrant and diverse workforce and recognise that our people have different experiences and needs at different times. Lendlease is a diverse, flexible and inclusive employer of choice. We engage, enable and empower our people and support their individual needs. Inclusion sets us all up for success.

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