Operations Manager

1 month ago

Port Melbourne, Australia Team Global Express Full time

**About Team Global Express**:
**Why TGE**:
We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

**What we offer**:

- Competitive salary above industry standards
- Upskilling, training, mentoring and more to support your career development journey
- Fun and practical employee perks and discounts
- Flexible work, including work from home
- Inclusive parental leave policy that supports all parents & carers
- Peer recognition awards acknowledge when you go above and beyond.

**JOB DESCRIPTION**:
**The Role**

The Operations Manager is responsible for all aspects of safety, performance, resourcing and team leadership for specified operational areas and/or operational processes. This includes supervising all activities and resources associated with the area/shift in order to achieve agreed objectives, optimising profitability and business efficiency with a strong customer focus (DIFOT), in a safe and engaging manner.

Critical to this role is the ability to plan and coordinate daily activities, as well as motivating and holding team members to account. This position plays an important role in achieving daily KPI’s and identifying / actioning process improvements, along with engaging support from other functional leads.

**Primary Duties & Responsibilities**:

- Ensure customer focus is present in all activities undertaken by the team, at all times considering the impact on customer service delivery in decision-making
- Proactively lead the team/workgroup by setting and maintaining work standards and behaviours, holding team members to account
- Manage workflow in area of responsibility, at all times ensuring Standard Operating Procedures are followed and meet timeframes, productivity levels and other KPIs as set by Operational Management
- Make sound and timely decisions regarding day-to-day operational matters within area(s) of responsibility and supervision, as per delegated authority
- In line with delegated authority, coordinate, direct and deploy resources (labour, equipment) to ensure operational, productivity, commercial, and customer requirements are met
- Deliver optimal performance and outcomes in accordance with the site/BU plan, ensuring customer focus is maintained
- Effectively manage labour costs (eg. hours of work and approval of time for team members), ensuring that labour is managed within budget requirements and productivity is optimised
- Continuous review of current and implementation of proposed work practices to ensure work can be carried out safely and in compliance with all Company, legislative and regulatory requirements
- First-level engagement with team members on performance, conduct and productivity issues, absenteeism, leave requirements and associated matters
- Actively participate in toolbox sessions, leading discussion where required
- Be the first point of contact for customer concerns and queries, escalating as required

**An inclusive workplace, works for everyone**:
We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

**Our recruitment process**:
**Other things to note**:

- When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
- TGE is listed as one of LinkedIn’s Top Companies of 2023 in Australia

  • Operations Manager

    2 months ago

    Port Melbourne, Australia Randstad Australia Full time

    Randstad has been given the opportunity to support one of our flagship clients in the Transport market, during a really exciting time of growth for the company. Our client has a talented culturally diverse workforce.They are seeking an experienced Operations Manager to join their team in Port Melbourne .About you To be successful you applicant must be...

  • Operations Manager

    1 month ago

    Port Melbourne, Australia Randstad Australia Full time

    Randstad has been given the opportunity to support one of our flagship clients in the Transport market, during a really exciting time of growth for the company. Our client has a talented culturally diverse workforce.They are seeking an experienced Operations Manager to join their team in Port Melbourne .About you To be successful you applicant must be...

  • Operations Manager

    4 weeks ago

    Port Melbourne, Australia Itch Full time

    Are you a patient team player with a "can-do" attitude? - Are you enticed by the prospect of amazing company perks? - Work with cutting-edge technologies and resources **WHY YOU WANT THIS ROLE** Our client is a global leader in providing telecommunication solutions to an array of industries, such as mining, oil & gas, aviation, transport, construction, and...

  • Junior Farm Manager

    1 month ago

    Melbourne, Australia Farm Manager SA Full time

    **Donald, Victoria State, North West of Melbourne - Australia**: Our client is looking for a Junior Farm Manager - Cropping to join the team. **MINIMUM REQUIREMENTS** - a Bachelor’s Degree in Agriculture - At least 3 years work experience in crop farming - Proven experience with **_Barley, Wheat, Lentils & Canola_**: - Experience with tractors,...

  • Manager Ambient Operations

    4 hours ago

    Port Melbourne, Australia Team Global Express Full time

    **The Role** The Operations Manager - Ambient is the linchpin of our logistics operations, responsible for safety, performance, resourcing, and team leadership within our ambient operations. This pivotal role ensures seamless coordination of all activities and resources, driving towards our collective goals of maximised profitability, business efficiency,...

  • Manager - Lifesaving Operations

    1 month ago

    Port Melbourne, Australia Life Saving VIC Full time

    Join the Life Saving Victoria team in these important emergency management operational roles - Workforce and resource planning and development - Oversee the delivery critical frontline and support services. - Ensure best practice risk-based approach to emergency management. - Stakeholder management Life Saving Victoria's purpose to save lives and empower...

  • Hsse Operational Excellence Analyst

    1 week ago

    Melbourne, Australia Australian Terminal Operations Management Full time

    **About ATOM** ATOM specialises in managing and operating bulk fuel terminals across Australia for our customers, with services ranging from storage and handling of bulk liquid fuels to maintenance and engineering. Our team is made up of a great network of experts with a wealth of experience in providing the very best in terminal operations in Australia....

  • E-commerce and Retail Operations Manager

    4 weeks ago

    Port Melbourne, Australia The International Fusion Corp Full time

    **Company Overview** International Fusion Corporation, established in 2005, has grown from a print management firm to offering integrated creative solutions to help brands transform their retail space.Through creativity, flexibility, and collaboration, we continue to evolve our offering and expertise to evolve our offering and expertise to both...

  • Life Saving Operations Manager

    1 month ago

    Port Melbourne, Australia Life Saving Victoria Full time

    Join the Life Saving Victoria team in these important emergency management operational roles - Workforce and resource planning and development - Oversee the delivery critical frontline and support services. - Ensure best practice risk-based approach to emergency management. - Stakeholder management Life Saving Victoria's purpose to save lives and empower...

  • Operations Manager

    3 hours ago

    Port Kembla, Australia JR’s Welding and fabrication Full time

    **Operations Manager - Production - Manufacturing** **Illawarra** **Full Time Role** **Immediate Start Available** Join a friendly and supportive team environment with a growing and resilient business that supports and fosters an inclusive workforce. **_Duties will include: _** Managing the Engineering and Production teams to ensure productivity and...

  • Marine Operations Manager

    6 hours ago

    Port Douglas, Australia QUICKSILVER GROUP Full time

    Marine Operations Manager Located in Port Douglas Starting salary $85,000 plus superannuation  About the role As a key member of the management team reporting to the General Manager, you will be responsible for managing the day-to-day operations of Quicksilver’s Marine Operations Division based in Port Douglas.  This hands-on leadership role is...

  • Operations Manager, Wollongong

    4 weeks ago

    Port Kembla, Australia Team Global Express Full time

    **Job Description**: Manage safety, service, and financial tasks relevant to Wollongong branch and Agent operations. Manage overall operational functions, inclusive of branch operations and third-party agent arrangements in a safe and cost-effective manner, focusing on optimum service quality. Support business growth through direct new and existing customer...

  • Operations Administrator

    1 week ago

    Port Melbourne, Australia HOBAN Recruitment Full time

    We're currently seeking an Operations Administrator for our client, a top-tier IT distributor specializing in data storage and security solutions. This position is due to the expansion of their team, aiming to bolster operational capabilities. As a prominent player in the IT industry, our client is committed to delivering cutting-edge technology solutions in...

  • Distribution Operator

    21 hours ago

    Port Melbourne, Australia Knauf Gypsum Pty Ltd Full time

    Knauf is one of the world’s leading manufacturers of modern insulation materials, drylining systems, plasters & accessories, thermal insulation composite systems, paints, floor screed, floor systems, construction equipment and tools. With more than 250 production facilities and sales organizations in over 86 countries, 35,000 employees worldwide, and sales...

  • Operations Associate

    2 weeks ago

    Port Melbourne, Australia MARS Recruitment Full time

    About the company:Nike is one of the world's largest athletic footwear and apparel brands, thriving off of a culture that values diversity and rewards creativity. Nike seek people who embrace challenge, push the boundaries, and execute purposeful narratives across diversity, inclusion, community and sustainability.About the role: This is a retail operations...

  • Operations Associate

    4 days ago

    Port Melbourne, Australia MARS Recruitment Full time

    About the company: Nike is one of the world's largest athletic footwear and apparel brands, thriving off of a culture that values diversity and rewards creativity. Nike seek people who embrace challenge, push the boundaries, and execute purposeful narratives across diversity, inclusion, community and sustainability. About the role: This is a retail...

  • Financial Planning and Analysis Manager

    1 month ago

    Melbourne, Australia Australian Terminal Operations Management Full time

    **About the Company** Formed in 2015, ATOM was created between BP - one of the largest oil & gas companies in the world - and UGL - a leading provider of end-to-end outsourced engineering, asset management, and maintenance services in Australia. ATOM maintains and operates 20 bulk fuel terminals across Australia, specialising in managing all aspects of...

  • Operational Risk Advisor

    2 weeks ago

    Port Melbourne, Australia Vero Insurance Full time

    Jobs - Job Details - Operational Risk Advisor Careers at Suncorp Take the next step. Be part of something bigger at Suncorp. Operational Risk Advisor Job No: 671321 Sydney - Inner Suburbs & CBD, Brisbane - Inner Suburbs & CBD, Melbourne - Inner Suburbs & CBD Max Term Full Time Banking Pay Band 5 We have a great new career opportunity for an Operational...

  • Waste Management Operative

    4 weeks ago

    Port Kembla, Australia Bin City Full time

    As a Waste Management Operative, you should be physically fit and able to collaborate effectively within a team while also demonstrating the capacity to work independently when required. This role offers a platform for personal and professional advancement within the waste management industry. **Job Types**: Full-time, Part-time, Permanent, Casual Pay:...

  • Operational Risk Advisor

    2 weeks ago

    Port Melbourne, Australia Vero Insurance Full time

    Jobs - Job Details - Operational Risk Advisor Careers at Suncorp Take the next step. Be part of something bigger at Suncorp. Operational Risk Advisor Job No: 671321 Sydney - Inner Suburbs & CBD, Brisbane - Inner Suburbs & CBD, Melbourne - Inner Suburbs & CBD Max Term Full Time Banking Pay Band 5 We have a great new career opportunity for an Operational...