Sales Associate

2 weeks ago

Brisbane, Australia Hub Australia Full time

Vibrant community driven working environment.
- Great Place to Work Certified organisation.
- Comprehensive wellness programme and lifestyle fund.

**Hub Australia** provides premium workspaces, business networks, and services across multiple locations in Sydney, Melbourne, Brisbane, Canberra and Adelaide.

Founded and headquartered in Melbourne, Hub has rapidly grown to become the largest privately-owned coworking operator in Australia, with over 100 staff and 3500 members ranging from small business and government to non-profit and corporations.

Established in 2011, Hub is a Certified B-Corporation and the first coworking space in Australia to be certified Carbon Neutral with Climate Active. Hub is a fun, energetic, and dynamic environment with plenty of room for growth - as we continue to build the best place to create, share, and work with others, there’s a perfect place for you to grow with us.

**Sales Associate - Hub Anzac Square**
- 12 Month Fixed Term Contract - Parental Leave Cover_

You will be part of a dynamic local team responsible for increasing Membership sales. Reporting directly to the Area Manager, you’ll work toward the common goal of achieving sales targets and working in a cohesive and friendly team environment.

We’re looking for an experienced and self-motivated salesperson with a flexible approach to work style. You’ll need to have plenty of drive and determination to succeed, as there’s lots to learn

This role plays a crucial role in delivering Hub’s member journey - assisting members to build social and business connections that fuel collaboration, innovation, and success. A thriving Clubhouse community increases retention and fuels occupancy targets.

Hub will provide training to help you gain the knowledge you need for the role, ensuring you have the skills to adapt your style and technique to each lead.

**What your day to day will look like**:
**_New member acquisition and pipeline management_**
- Prioritising and responding to all sales enquiries for our Hub Anzac Square clubhouse;
- Conduct tours of Hub Anzac Square when required and demonstrate/communicate advantages of our products compared to industry competitors;
- Work towards maintaining 100% building occupancy through achieving booked tour targets;
- Assist with developing and maintaining a robust sales pipeline including, but not limited to:

- Identify, develop and evaluate leads and opportunities;
- Lead generation and prospecting potential members;
- Seeking out new business development opportunities via networking events, local area marketing and community engagement;
- Cultivating referrals from within our community and organising referral incentives where applicable;
- Assist in maintaining relationships with online brokers in your city, communicating Hub’s brand and offering to ensure high conversion rates;
- Provide unmatched customer service to potential prospects, ensuring an excellent start to their member journey experience;
- Taking ownership of Licence Agreement negotiations;
- Work autonomously to achieve company forecasts;
- Recording and tracking deal progressions through our CRM (HubSpot).

**_Member Administration_**
- Management of the sales process from initial enquiry to close, for each Membership product in the Member Portal and HubSpot (our CRM);
- Ownership of sales reporting to your Sales Manager;
- Identifying areas of improvement for our sales process and pipeline and assisting with Projects where required;
- Assist with preparing Sales Proposals and Licence Agreements as required;
- Assist with invoicing of security deposits and initial onboarding fees;
- Coordinate the handover of new member sales to the Clubhouse team.
- Manage membership renewals and work closely with the Area Manager and Sales Manager as required;
- Assist with member exit interviews, ensuring relevant feedback is acted on through the appropriate channels;

**Embrace the Opportunity**
Take the chance to be an integral part of our tight knit Hub Anzac Square team. Together, we will push the envelope of exceptional workspace experiences. We invite you to apply

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